They do not want to treat you. All their efforts are directed to kick you out of their office with the minimum amount of cost in terms of time and service. I just walked in today for ear waxing and sh... See more
NHS Choices
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i have recently changed doctors and can honestly the service is fantastic. whenever i call they fit you in straight away. nothing is to much. The reception team Tracey the manager are amazing.... See more
All areas of the NHS, Social Services, Ambulance staff, hospital staff, community nursing staff, Doctors and GPs, all MCH staff and delivery personnel all public servants are working miraclesvin this... See more
Scrap the NHS in its entirety, fire all these protected and unnecessarily elevated clowns called nurses and doctors and just make a new service completely. Its because the gov gives them their status... See more
Company details
Information provided by various external sources
Website of the NHS Direct health advice service. Check your symptoms with the online self-help guide, and find out how to get health advice and medical information on the phone and digital TV. You can also send a health enquiry and find out about jobs and careers at NHS Direct.
Contact info
They just want to kick you out of their office with the minimum amount of cost
They do not want to treat you. All their efforts are directed to kick you out of their office with the minimum amount of cost in terms of time and service. I just walked in today for ear waxing and she said to me there was nothing in it. I went home and my girlfriend just looked and saw without the need of any medical instruments.
i have recently changed doctors and can…
i have recently changed doctors and can honestly the service is fantastic.
whenever i call they fit you in straight away.
nothing is to much.
The reception team Tracey the manager are amazing.
nothing is ever too much.
Dr Suri at Hainault Surgery is very understanding and also has helped me through some tough times going through my Menopause.
thank you so much xxx
Atrocious
I have been collecting prescriptions from Chana Chemists for many years I have seen pharmacists come and go some good some not so good,it is common for staff at this pharmacy who know I have exemptions because of my health conditions to embarrass me infront of other customers by asking me why I do not pay for prescriptions.
They have a system that tells them I am exempt yet they continue to harass and embarrass me.
All areas of the NHS all public servants
All areas of the NHS, Social Services, Ambulance staff, hospital staff, community nursing staff, Doctors and GPs, all MCH staff and delivery personnel all public servants are working miraclesvin this very precarious political and economical climate! They all saved my life and my Mum's life! They all go above and beyond and are all real heroes and heroins. Thank you all you are all highly valued for all your hard work!
Couldn't get through to anyone
Couldn't get through to anyone. I spent 49 minutes on hold. Poor service when someone is in pain and requires immediate assistance.
I live in Ashford
I live in Ashford, Kent and my Opticians here is Boots in the town centre. Today I visited Spec Savvy Opticians at Chatham as a screw securing an arm on my glasses had fallen out while I was at Chatham Historical dockyard. Without hesitation the Optician searched through his resources for a temporary screw, which took him quite a while as the screw in my Stepper glasses was very narrow. He put the temporary screw in my glasses at no cost to me. The staff were very polite and welcoming, I would certainly use Spec Savvy opticians if I lived closer to Chatham and definitely recommend them.
Censoring most reviews now which makes…
Censoring most reviews now which makes it a faux review site and explains why there are so few complaints about the awful NHS services in most areas. Nothing gets by the wicked witch moderators who seem to have been overtaken by a PC Correct moron monster who doesnt think anything bad should be said about the nhs. A farcical comedy of errors. I wonder how long, if not already done, before they start pulling all the dodgy reviews given before this limp wristed monster took over?
Its no wonder the NHS is in such dire straights, though not for the fat cats and accountants diverting precious funds into their own pockets. They spend millions on so called *services* like the review site but it along with the idiots who run it are clearly not fit for purpose. The NHS killed my father in 1998 and my mother in 2006 through neglect and dereliction of duty. They are literally getting away with murder because of the chumps they employ to cook the books so that yet another public service exists in name only.
They got my son addicted to painkillers after a broken jaw 10yrs ago. Left him a wreck like millions of others (great news for big pharma the puppet masters) and no real physical or mental services whatsoever beyond the headline grabbing few set up for the media. If anyone has complaints go to the CQC and then to the Parliamentary Ombudsman its the ONLY way your complaint will even be listened to.
RUBBISH WEBSITE & SWITCHBOARD
RUBBISH WEBSITE & SWITCHBOARD
Couldn't find the answer to a very simple question so rang them up and they couldn't get rid of me fast enough. Very curt and dismissive.
The website is so full of unnecessary info and you end up going round in circles.
Both NHS Choices and NHS England really need closing down they are neither use nor ornament!!
I took my child to the Royal Blackburn…
I took my child to the Royal Blackburn Hospital in Blackburn Lancashire on Sunday 10th June at 7pm. were were there until 11-10 pm.
the staff were extremely busy and the pediatric A&E dept was very busy.We received excellent care and attention. My child saw an amazing Triage nurse called Nicola who took into account that he does have some SEN needs and she explained things visually to him. the doctor sent him for an urgent xray on his elbow and when we returned to the department the dr Ahnad took the time to explain the results and treatment.
Considering the department was extremely busy , i have to say that the level of care and attention was excellent. Thank you
Can't review a GP on the "Review" area of a GP
Went to their "GP Review" section of their website. Had my review rejected because it would "identify who the GP was".
Isn't that the point? My whole review is about the GP, not the friendliness of the leaflets in reception.
Waste of time.
Disgusting!
Hi,
My name is Soraia Da Cunha Jeronimo.
I had an appointment booked for the 08/05/18 at the Orthopaedics in Orthopaedic Centre, Southwark Wing, Guy's Hospital.
This is due to a Ganglion Cyst on my wrist which is currently sitting on my nerves, and now because of this I have repetitive strain injury in my wrist and I am unable to move my wrist.
On the 30/04/18 I had to rush to the hospital because the blood stopped circulating in my hand and my hand went numb and I was unable to use it for 6 hours.
I have waited 8 weeks for my referral appointment to then receive a text message on the 04/05/18, four days before my appointment with a change of appointment and to find out that it has been moved to the 06/06/18. This was changed by someone called Michaela Louren Oxley, who since 15:25 04/05/18 has refused to take my calls and explain to me why and how she had the right to change my appointment with my knowledge or without the decency of a conversation!
This will be 12 weeks now that I have been waiting for my first referral appointment.
This is conflicting with my health and affecting my life as I am unable to work because of this and the NHS have done nothing to help.
Doncaster Royal needs to be closed…
Doncaster Royal needs to be closed down, the healthcare you get is very poor. The people ( not all) have attitude. Go somewhere else if you care about medical issues.
The NHS are fantastic
The NHS are fantastic. Where would we be without them?
Fantastic!
I honestly cannot believe what I’m reading.. You people slating the NHS, the hospitals, the doctors, the FREE care you receive.
YES the NHS is on its last legs, but why on earth are you slagging them off on TrustPilot?!
All the staff do an absolutely INCREDIBLE job, and they are not paid enough for what they do! (Not paid anywhere near what they should be) - the same goes for the fire service.
You all sit there behind your computer and are quick enough to slate them because you had to wait a while to be seen, get over it, some people are dying.. I waited for 3 hours in urgent care because I had trouble breathing, someone who was waiting 30 minutes went and complained. Yet there will be someone in that hospital taking their last breath.
STOP slagging the NHS off, because I can guarantee, they’ll be the first people you’ll call when you have a health problem!!
I hope to god that the NHS finally gets the funding it desperately needs and we can continue supporting these AMAZING men and women.
NHS Bentley doctors in Doncaster South …
NHS Bentley doctors in Doncaster South Yorkshire are pathetic & usless refusing to see my 8 month old girl that has been throwing up and lifeless for the past 3 days now by saying no point in bringing her in here is a prescription for her that’s it absolute joke be different If was foreign 😡😡😡😡
an appointment within an hour ,
i contacted 111 told them my symptoms at around 11am they rang me back with an appointment at the urgent care centre for 12 noon ,i was seen by a doctor promptly ,given a diagnosis & a prescription for antibiotics ,i was very impressed ,if you ring 111 & tell them your symptoms ,you may not have to go to urgent care ,or if you do they will make you an appointment
well done ,
Scrap the NHS in its entirety
Scrap the NHS in its entirety, fire all these protected and unnecessarily elevated clowns called nurses and doctors and just make a new service completely. Its because the gov gives them their status and says they are so important that they can talk down to patients, leave them to die in corridors and shout or even attack people and have no consequences. Even when they admit to getting it wrong or lose a court fight they have an agency 3rd party spokesperson read out a statement to the press. A joke.
NéEds improvement
MK HOSPITAL = disgraceful, appalling, even vile.
Writing from Milton Keynes so about the University Hospital here, every single part of it that I've come across - especially with the out of hours 111 Dr service and Urology - has been absolutely appalling. It's a prime example of why the NHS is failing so much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






