NEXT LEVEL CAR RENTAL Reviews 

65
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

The company never honored any of their contractual agreements. The pick up at the airport was late after 3 phone calls were made. The condition of the vehicle was deplorable, front bumper was extrem... See more

Rated 3 out of 5 stars

I booked and pre-paid (through EconomyBooking.com) for a large SUV only to discover that there are no large SUVs in their inventory. Still waiting for EconomyBookings.com to adjust my invoice. The s... See more

Rated 1 out of 5 stars

Avoid this company. They run a a scam by providing a neglected vehicle that has been poorly maintained. Besides the rental fee they demand you put a $800 additional fee on your card for any “future is... See more

Rated 5 out of 5 stars

Really nice car adviser to do business with he understood exactly what I was looking for. I purchased a BMW x5 40d Msport on a 2011 plate had a good deal with a part exchange and paid the balance on... See more

Company details

  1. Car Rental Agency

Written by the company

Next Level Car Rental, offers budget car rentals in St. Maarten at the Airport. Next Level has the great rates exclusive discounts and cheapest deals in Sint Maarten/St. Martín.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

65 reviews

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2.5

All reviews

(65)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Rental Company on the Island

We rented a car for a month in January .. the service was fantastic! I even emailed them the day before we left to see if we could change the meeting time to drop the car off ... Vicky responded immediately, no problem! The staff are very helpful, the car was great and will be renting from them again next year!

12 March 2019
Unprompted review
Rated 5 out of 5 stars

Fun and very helpful

Fun and very helpful. It is a little awkward at the airport or cruise terminal when they meet up with outside the complex. I enjoyed dealing with them.

20 February 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Car Rental Company / Exceptional Service

We've been using Next Level for approx. 8 years now and they are excellent. Never a problem, Vicky Bonalair who runs the place goes above and beyond in terms of service and the prices are very reasonable. Just recently, this past October, Vicky met me at the airport to pick up our car and I realized that I had forgotten one of my bags at Mount Vernon...I started to panic a little. She very calmly said she could go and get it and return it to me at the airport (who does that?). I said, how about I go with you ...and off we went, picked up my bag and had enough time to catch my flight back home. I've never had a bad experience with this company, the cars are always new...simply amazing...wouldn't rent from anyone else!

6 November 2018
Unprompted review
Rated 5 out of 5 stars

Professional and reliable service

Professional and reliable service - fairly priced and good cars. I travel numerous times to sxm every year and since I started using them, have not had any need to find competing or alternative companies.

12 October 2018
Unprompted review
Rated 4 out of 5 stars

Very helpful staff, hassle to pick from port & average fuel policy

The staff were really friendly and helpful. The car wasn't the best but we didn't mind as less chances of charging us for scratches etc and we only had it for one day.

We're not giving 5 star only because of the hassle of picking up the car and the fact we had to drop it off at a certain time. We were led to believe that they had an office in the port although they don't and there were no details on how to find them on arrival. It took us over 40min and a lot of waiting time, questions and interactions to finally find them.

We also didn't like the fact that the car was not full which meant we returned it with more fuel that we got it.

Would use again.

1 June 2018
Unprompted review
Rated 5 out of 5 stars

Terrific young ladies!

Terrific young ladies!! The staff is friendly, helpful and accommodating. We've been renting from them for a few years and never have had an issue.

23 May 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I would highly recommend NextLevel to anyone. Great car and great service as well as communication.

23 May 2018
Unprompted review
NEXT LEVEL CAR RENTAL logo

Reply from NEXT LEVEL CAR RENTAL

Hi Mark,

Thank you for highly recommending us. We greatly appreciate it.

Looking forward to having you with us again,

Vicky & Stephanie
NEXT LEVEL CAR RENTAL
1-800-488-1427
1-721-522-8748
nextlevelcarrental@gmail.com

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