Easy ordering and item as required, however dropped one star for expensive delivery charge where it wasn’t next day delivery.
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please do not order expecting delivery…
please do not order expecting delivery as stated - was informed on the item next day deliver also on the delivery option would be shipped same day however we are now 4 full days later and noone can tell me where the shipment is or even provide me with a tracking number. when speaking with customer services they are argumentative and abrupt and all i want is to know where the product i have purchased is and noone can tell me.
Absolutely ridiculous company
Absolutely ridiculous company, ordered some racking shown on website **fast dispatch within 2-3 days** 2-3 days go by no emails, no tracking, I sent 6 emails to customer service over a 10 days span with absolutely no responses at all. I finally receive some tracking but it’s fake DX courier confirm it’s just data and they have never received the actual product so was clearly to try stall time.
How this company is even trading is beyond me! Fake tracking, deliberate false advertising and horrendous reviews from most customers! Anyway next stop trading standards I won’t let this slip!
Item came and working well to now but…
Item came and working well to now but just be aware they do not deliver next day as promised. Also when emailing them to ask about item I got no response and you can't contact them by phone.
Easy to use website and best price
Easy to use website and best price, thank you.
Should have read the reviews before
Should have read the reviews before I bought it. Ordered a stainless steel basin and taps for next day delivery, 2 weeks on still no sink, no reply to emails and useless contact number , avoid at all cost is you want your equipment
Avoid - Better companies out there
Avoid - the name "Next Day Catering" is very misleading. I ordered a bench fridge on Monday, advertised as next day delivery, and it's not actually due until Wednesday. When I tried to query this, I emailed customer service three times and got no response at all. If you're relying on the delivery timescale advertised, don't - and don't expect anyone to answer if something doesn't go to plan.
They deserve less than one
They deserve less than one, but that is not an opinion here. Ordered a table, received no order confirmation and then over a week later the table appeared. Tried to contact the company about a return however it is impossible to contact an actual human, only dome ai assistant who “will pass this onto an employee”. Its been over a month and no contact from anyone. Tried everything possible. Absolutely terrible. The products themselves are very bad, refurbished and not in a very good way - should have not bothered at all and purchased as second hand one. Things always arrive damaged, rusty in corners and bent.
Ordered a packaging machine its cheaper…
Ordered a packaging machine its cheaper than other website.
EASY TO ORDER
Cheapest by a long way
Cheapest by a long way! What more could you ask for :)
Appalling service
Appalling service. Oreded a drinks fridge on 4th august still waiting for delivery with no update what so ever.
If you have a commercial business avoid this business
Good Quality product delivered on time.
Exceptional
Easy to find exactly what I was looking for. Then quick and simple to purchase.
Exceptionally good experience.
1 STAR Next Day Catering
I would not recommend Next Day Catering based on my experience.
I ordered a commercial stove which was never dispatched or delivered. I have contacted Sam on multiple occasions and requested a refund, but it has now been over a month and I still have not received my money back.
The communication and handling of the refund have been extremely disappointing. I would strongly advise potential customers to exercise caution and make sure they are fully satisfied with the company’s processes before placing an order.
I am still waiting for my money to be returned.
Found it easy to find what I was after…
Found it easy to find what I was after plenty of information for the purchase and easy to check out when paying.
“Great service and lovely products
“Great service and lovely products. I really love all your goods. I hope that as my small catering business grows, I’ll be able to purchase all the commercial equipment I need from you. Thank you so much for your excellent service and quality products. I’m very happy with everything.
DO NOT USE - Not next day at all
Next Day Catering should be called 'When we feel like it - never' catering.
The name suggests speed but this company provides anything but. I ordered on a Monday and it hadn't gone to the courier even by Thursday. Repeated messages and emails fell on deaf ears. I explained I needed the equipment for a wedding that weekend, and while they provided sympathy they still didn't do anything or reply to my emails.
I asked for a refund and was told to email again, so who knows when I will get money back. I've had to reorder with Nisbets and HOPE they delivery next day, otherwise my catering job for the wedding will be severely impacted. I am a super small (micro) food business run solely by me, a single mother, and paying out twice for the same items plus the stress it has caused is really disappointing. DO NOT USE!!
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