The buying process was easy. The prices were competitive. The only let down was the courier they chose to use which was ARAMEX. I would rate NEWPACK higher if they used a more reliable Courier to d... See more
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See what reviewers are saying
Easy process to purchase. The boxes are good quality and were despatched quickly. Kept informed via email re progress. Bought online and as there have been no problems there has been no need for furth... See more
Unfortunately I ordered some boxes which I thought the measurements were taken from the inside of the box as I had read that somewhere, however, they weren't and didn't fit what I needed them for and... See more
Took about 4-5 business days to process the order. I still haven’t received my package, yet you are asking for feedback. Just shows how poor the service is doesn’t it!
Company details
Written by the company
Fulfill all your packaging needs at one place with New Pack’s packaging supplies online store. At New Pack, we simplify the process of obtaining packaging material for variable needs. No need of going to a packaging store and carrying a heavy payload back to your home. Simply sift through our wide range of packaging supplies online and buy them with a click of a button! We deal in wholesale packaging supplies for all your packaging needs. May it be moving to a new house, stacking away unused items or moving articles from one city to another. Get everything you need from cardboard mailing boxes to tapes and bubble wraps.
Contact info
1/10 Tarlington Place, Smithfield , 2164, New South Wales, Australia
- 1300 640 102
- Info@newpack.com.au
- www.newpack.com.au
Took about 4-5 business days to process…
Took about 4-5 business days to process the order. I still haven’t received my package, yet you are asking for feedback. Just shows how poor the service is doesn’t it!
5 March 2023
Got exactly what I wanted in a timely manner
Everything went according to plan. Zero complaints.
15 February 2023
I couldn't believe how fast my order…
I couldn't believe how fast my order arrived to me, it was greatly appreciated! Well Done newpack, will be a returning customer for sure.
8 February 2023
Another delivery of Quality Diecut…
Another delivery of Quality Diecut boxes
they never disappoint us iwth good quality cardboard boxes and die cut boxes
6 February 2023
Unprompted review
I recieved my order wIthin 48 hours
I recieved my order wIthin 48 hours
Fast delivery good customer service
2 February 2023
My new go to box supplier!
Great products and easy , fast service. I've found my new go to box supplier!
29 January 2023
First time customer
Very quick in processing and delivery times, as a new customer I was very happy with the time frame! No issues.
2 February 2023
quality mailing boxes with prompt…
quality mailing boxes with prompt delivery . one of the best supplier of packing material
24 January 2023
Unprompted review
I am very happy with my cardboard…
I am very happy with my cardboard cartons, great price too!
29 January 2023
Could be good- yet to know
Potentially a good product- yet to receive it and the tracking number received has provided no update at all. Been asked to give a review 2days after purchase and not replying to emails when after an update will rarely welcome a positive review from anyone let alone another business owner.
18 January 2023
Do not use this company
They sent the wrong size boxes (still advertised as 16mm, but actually 22mm so won't pass as a large letter) and won't answer the phone, email or chat messages. I've spent over $100 and have a bunch of useless boxes. Shocking company. Do not use.
31 October 2022
Unprompted review
Brilliant
So easy to order from, fantastic pricing & the efficient delivery, what more could you want!!!
8 December 2022
Amazing support and great products
The team have always been super helpful and the products we’ve received from them have been fantastic! Will continue to order all our packing boxes through them :)
6 December 2022
Received the wrong boxes and no answer
I ordered 100 tuck in boxes, my order arrived fairly timely but instead of the tuck in boxes I received tape up ones. I really needed the tuck in boxes for a specific project. However I have emailed, messaged and phoned (left a message also) them and no response whatsoever. I am deeply dissapointed.
24 November 2022
Unprompted review
Helpful…
Although the first parcel we received was mouldy when opened, Newpack immediately sent me another one, which was fine, without any hassle.
11 April 2022
Package never arrived
Package never arrived. Never got any notifications or contact from business. Tried to contact business multiple ways/times with no reply. Had to request refund through paypal. Will never use again
7 November 2022
Sample took too long to be shipped
It took 8 days between placing my sample order and it being dispatched. I also had to follow this up. So I have made a bulk purchase through another company.
25 October 2022
Terrible customer service
Terrible customer service. Phoned 4 times and left messages- no response.
Emailed 3 times- no response.
Took 2 weeks for basic packaging to arrive- which was urgent.
I then had to purchase from another company to fulfill orders which were now delayed.
The other company fulfilled the order immediately.
I will not be using this company again.
Very disappointing.
25 October 2022
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