Newevers Reviews 328

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, most reviewers were unhappy with their experience overall. Many customers reported that the quality of the products received was poor, often made from cheap synthetic materials instead of the advertised linen or cotton. Reviewers frequently noted that the items did not match the pictures or descriptions on the website, with designs appearing as poorly printed copies rather than woven or embroidered. Some people were dissatisfied with the sizing, finding items to be either too small or excessively large compared to the size chart. Additionally, some customers experienced issues with incomplete orders or items not arriving at all. However, a few other people also felt that the designs were beautiful and unique, and some were pleased with the pricing and the ease of placing an order.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers express significant disappointment,... See more

Quality

People report negative experiences with quality, expressing significant disappointment. Many reviewers state... See more

Website

Reviewers mention ambiguous feedback about the website. Many customers found the website easy to navigate,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express significant dissatisfaction, reporting... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers found items to be cheap, with... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I expected a sweater that was knitted. It's a flat drawing of a cat on some material and not knit. The neckline is also small, so it's hard to get over my head.

Rated 4 out of 5 stars

The styles and fabric prints are gorgeous. However it took me a few minutes and a couple of tries to finalise the purchase. Having been offered a discount for subscribing, I’m unsure if it was applied... See more

Rated 4 out of 5 stars

I suggest you to make it possible to choose also the items like: Dresses, skirts, pants, t.shirts, and so one, it would make it much easyer to find what someone is looking for. It is to long to scroll... See more

Rated 1 out of 5 stars

These people are scammers. I ordered a number of items last year; months later an incomplete order arrived containing shoddy goods of synthetic material, nothing like the 'linen blend' pictures that... See more


2.5

Poor

TrustScore 2.5 out of 5

328 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Nightmare product and terrible customer service

Received what should have been a beautiful floral sweater but what arrived was the cheapest tackiest printed foamy fabric cardigan. I couldn’t believe it!!
I wrote and told them I wanted a refund and they keep trying to give me a 20% off coupon and buy something else despite me saying it was the worst garment I had ever seen and had no intention of keeping.
I will keep chasing up but I don’t think a person is writing to me.
Do NOT buy from this company!!!!

23 January 2025
Unprompted review
Rated 1 out of 5 stars

SHOCKINGLY AWFUL SITE

I wish I had read these reviews before placing my order. As an Outlander addict, a knitted cardigan looked delightful as did a T-shirt with a favourite quote on it.
I was SO annoyed and upset at having been duped- email contact is slow and unhelpful. As others have said, only vouchers/20% and 30% off future purchases have been offered as recompense for the £60 I spent at Christmas.
AWFUL site, lack of clarity & totally lacking customer service.

10 February 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. The quality of clothing is awful and I have been asking for a refund for 4 months now and still not resolved. I am £50 out of pocket. There is no customer care at all. It’s really upsetting that they just don’t care.

4 October 2024
Unprompted review
Rated 1 out of 5 stars

Actually they get no stars

Actually they get no stars. I ordered Outlander items. The beautiful sweater I ordered was a polyester button up hoodie that was huge! The sweatshirt was also polyester. I ordered a bracelet that wasn’t even included! Contacted them several times. They asked for pictures which I provided but still waiting for a resolution.

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Did not receive my order.

Placed my order on 12-03-2024. Have had no contact from company. Still have not received Outlander clothes or accessories. Very disappointed with this Outlander site. Spent over $100.00 for nothing. Scam.

3 December 2024
Unprompted review
Rated 3 out of 5 stars

feeling disappointed & manipulated

I was very disappointed with the item i ordered. The picture showed a KNITTED sweater-type item. What I received the item was neither knitted nor was it a sweater! When I tried to return it, they offered me a 20% off coupon for my next purchase-I don’t want to buy from a company that misleads the buyer. The best they could do was a 30% coupon on another purchase.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

This is the worse site ever please…

This is the worse site ever please please get it taken down. Advertised s Scottish knits bought a sweater with embroidery on it. Came as cheap sweatshirt with printed thistles on it not embroidered. Also ordered t shirt advertised with rhinestones on the back. No rhinestones just a cheap printed top. Advertised as a embroidered cardigan knitted the cheapest printed sweatshirt was send. The advertising is inaccurate there is no knitted products just the cheapest material. Really feel done out of my money.

18 January 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 3 different tops from this…

I ordered 3 different tops from this company and they are of low quality and too small. I ordered an X-large thinking they would fit as I wear a large and they are all way too small. They are more like a medium and the only solution was to offer me a 20% discount, like I would ever buy from them again. The material wasn't what I thought it would be either. These are 2 sweatshirts and a zip up hoodie. The material is slick and weird! Don't buy from them!

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Imagine the worst purchase you made on temu. Newevers and lady's like are less quality than even that! At department store prices! What you receive vrs what they advertise are two very opposite scales! Also, why two different names back to the same online store!? They also advertise easy returns. That is also the very opposite! They do not in fact offer returns. But if they were going to they give you an address in bfe not a return label or sticker which costs about 200 bucks to send back then once they receive however many months down the rd they tell you allow for more time while every one whoever that may be inspects them! The lady at UPS said it's not worth spending 200 dollars on garbage from an actual website store then send forever away for 200 more and it's not even guaranteed you'll get the money back! I only picked one start bc I had to. Scam scam scam!

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Exciting New Site

Ordering was easy, straightforward
Applying coupon code was easy
Items were different and interesting
Looking forward to getting my order to see the quality, hope the delivery time is not too long

11 January 2025
Unprompted review
Rated 4 out of 5 stars

Item too small…

I had a problem with a small fitting Outlander shirt.
I emailed my issue. I received a reply in a couple of days. I was given a choice of returning or purchasing
another item with a coupon code. I chose the coupon.
My new order has been processed. Thank you for
the great customer service. My first order from Newevers and has been a good one, so far. Thank you
again.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Very easy

The ordering process was too easy. 😂 The ability to use PayPal makes it that way. Looking forward to receiving my order.

9 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look