NewBold Solicitors Reviews 

1,334
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company, consistently recommending their professional legal services. Customers frequently praise the exceptionally helpful staff and efficient service that make property purchases and house sales remarkably smooth from start to finish. People consistently appreciate the prompt communication, genuine dedication, and expert guidance provided throughout their entire home buying journey. Though some reviewers were not happy with the communication pace, noting slow email responses and missed callback appointments during urgent matters. A few consumers felt like just a number in a busy queue, experiencing frustrating delays that complicated their overall property transactions.

What people talk about most

Service

Customers report a high level of satisfaction and appreciation regarding the service provided. Reviewers... See more

Staff

Users describe positive interactions with staff, highlighting that team members are consistently... See more

Customer service

People report positive experiences with customer service, noting that staff members are consistently... See more

Response time

Reviewers highlight positive experiences regarding response time and communication, noting that queries are... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We cannot fault Jessica and her team. Exchange of contracts within 5 weeks completion within 6! We actually had two purchases with the first one falling through. Jessica and her team were abl... See more

Company replied

Rated 5 out of 5 stars

Our broker recommended we work with Newbold and I’m so pleased we listened to him! We recently bought our first home and we couldn’t have asked for better conveyancing solicitors than Sarah cook and t... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with the team throughout my house sale. Everything was handled smoothly and efficiently from start to finish. A special thank you to Sarah Alcock, who was always responsi... See more

Company replied

Rated 5 out of 5 stars

The sale of my in-laws property was extremely complicated due to Court of Protection needs. Tracey and Caitlin were excellent in all aspects of the sale, ensuring we were kept up to date with dev... See more

Company replied


Company details

  1. Legal Services
  2. Conveyancer
  3. Law Firm
  4. Lawyer
  5. Real Estate Attorney

Information provided by various external sources

Here at NewBold Solicitors, we strive to provide practical, jargon-free legal advice to all clients. Our professional solicitors are talented, enthusiastic, and experienced enough to assist you with any and all legal issues. Due to the complexity of the law, it is very important to seek legal advice from a knowledgeable expert with a good background in the relevant area and with access to the most up-to-date case laws and statutes. Regardless of your situation, our solicitors will do whatever they can to resolve your legal issues quickly and effectively. We always avoid unnecessary costs; above all, we want our clients to feel that they are getting value for their money. We will always tell you the truth and work closely with you to achieve the best possible results.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,334)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing house buying experience

I am delighted to share my exceptional experience with Newbold Solicitors during our house buying process. Their professionalism and dedication were evident from the start, making the entire experience smooth and stress-free.

A special mention goes to Daniel, the solicitor who handled our case with remarkable expertise and care. His commitment to ensuring that everything was completed on time was truly impressive. We had a specific completion date, and Daniel worked tirelessly to meet it, demonstrating his excellent work ethic and attention to detail.

Daniel's exceptional skills and thorough understanding of the process were reassuring, and his communication was consistently clear and prompt. He went above and beyond to ensure that all aspects of our case were managed efficiently, which made a significant difference in our overall experience.

I would like to extend my heartfelt thanks to Daniel and the entire team at Newbold Solicitors for their outstanding service. Their dedication and hard work have made our house buying journey a positive one.

Without hesitation, I give Daniel a well-deserved 5 stars for his exemplary work. Thank you, Newbold Solicitors, for your amazing service!

28 June 2024
Unprompted review
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Reply from NewBold Solicitors

What a shining review you have left and we are very grateful for your comments and taking the time to write such a positive review.

Rated 5 out of 5 stars

New Bold solicitors were very…

New Bold solicitors were very professional and dealt with everything very well. They kept me informed of what was happening at every stage. I would definitely recommend them.

19 June 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your positive 5* review.

Rated 5 out of 5 stars

Professionalism with true expertise

The experience for dealing with a boundary dispute was done by Zoe Turner in a very professional manner. Her advice and handling of the case was very much appreciated. By my wife and I plus all the neighbours of our street.

18 June 2024
Unprompted review
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Reply from NewBold Solicitors

We are delighted that our Housing Litigation Specialists were able to assist and the department will be delighted to hear of your feedback.

Rated 5 out of 5 stars

Amazing service..

Lisa and her team dealt with the purchase of my house and I can only say the service was outstanding.

There were some delays from the other side, but I was kept updated throughout and they were proactive in everything they did throughout the process.

I can’t recommended Lisa’s team and Newbolds enough.

12 June 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Simple clear pricing and great support…

Simple clear pricing and great support throughout the repossession process.

6 June 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your comments our Housing Litigation Team will be delighted with your comments.

Rated 5 out of 5 stars

Sale and Purchase

Tracey, Debbie and Suki were fantastic when dealing with our sale and purchase. All correspondence was dealt with promptly and any issues were addressed professionally however efficiently. I wouldn't hesitate to use Newbold's again in the future.

Thank you to you all for all your hard work in getting us into our new home.

30 May 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Thanks you!

I am extremely grateful to Zoe and Elisse for their immense help in getting possession of our property. Their communication was clear and consistent, which made a huge difference throughout the process. Their proficiency and expertise were evident, and their support was invaluable. They made what could have been a stressful situation much easier to handle. I highly recommend their services for anyone in need of reliable and effective legal assistance. Thank you, Zoe and Elisse, for your outstanding work!

3 June 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Fantastic service and very clear and…

Fantastic service and very clear and honest with their communication throughout. Jess Baldwin and her team went above and beyond in their duty of care for us as clients and I would like to thank everyone for getting our purchase over the line!

31 May 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

My letting agent provided inaccurate…

My letting agent provided inaccurate and misleading legal advice, including serving the notice incorrectly. Zoe Turner and her assistant, Elisse Ricketts, were extremely professional, friendly and approachable from the start. It was a tricky case but sorted out in an efficient and very professional manner. I would definitely use Newbold again in the future.

Thank you!

Kurt Steiner

12 March 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

House Purchase

Purchased and sold a house using NewBold Solicitors.
Had a great service from Alysha Parsons throughout the buying/selling process. All our queries were answered quickly and the communication was excellent.
While we won't be buying a house again for sometime, would highly recommend NewBold if you are buying/selling a house!

29 May 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

I purchased a house and my solicitor…

I purchased a house and my solicitor was really helpful.
Alysha Parsons and everyone who was involved with my purchase kept me updated and fully informed at all stages throughout the procedure.
I confirm this review is based on my genuine experience.

28 March 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Brilliant Service

James and Gemma have been absolutely amazing throughout my divorce proceedings. They are friendly and comforting as well constantly kept in touch and made everything run as smoothly as possible. I'd recommend their services.

20 May 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Read this review !!!!!

I have been working with Gemma Old and her team, namely Rameen for some two years. Gemma is the most diligent and knowledgeable solicitor I have come across and her teams customer focus (even against her own self interest ) has saved me falling into many potential pitfalls. Her level of discernment and judgement are faultless. In short if you want a solicitor with an exceptional team supporting, who is really hardworking and available (even though very busy), that operates with complete integrity, always going the extra mile (even on days off !! although it would be unreasonable to expect this), all to help you the client, then Gemma Olds Team and the wider team at Newbold could not be more highly recommend by myself. I am so grateful that I came across them and for the exceptional experience and education it was to work with them, a complete pleasure through very difficult transactions. THANK YOU !!!

16 May 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

House purchase

I purchased a house and my solicitor was really helpful.
Gemma Old at Newbold solicitors kept me updated and fully informed at all stages throughout the procedure.
I confirm this review is based on my genuine experience.

14 May 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Gemma and Rameen both answered our…

Gemma and Rameen both answered our calls and dealt with our queries promptly, I would definitely use Newbold again and thankyou for make our move less stressful.

10 May 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Had a great experience with new bold…

Had a great experience with new bold solicitors, very professional approach ,always getting timely response.

13 February 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

The whole team is efficient and…

The whole team is efficient and professional. I would highly recommend their service.

3 May 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

Had a great experience with new bold…

Had a great experience with new bold solicitors gemma an james were absolutely amazing always making my voice heard in an out of court they were fantastic an understood everything from my point of view would recommend Newbold to anyone going thought the same troubles as I did

22 April 2024
Unprompted review
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Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

Rated 5 out of 5 stars

It was a hassle free and smooth journey!!

Overall great service by Newbold Solicitors. Jessica Baldwin and Jasmine Stubbs were my contacts and they both have been very professional and prompt to answer our queries. Jessica especially was very patient in explaining the process. Thank you for the positive experience.

28 March 2024
Unprompted review
NewBold Solicitors logo

Reply from NewBold Solicitors

Thank you for your review and we will be sure to pass on your comments to the team.

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