Nevisport Reviews 

3,221
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,864 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and durability of the products, often finding them exactly as expected and comfortable. Many people also highlight the excellent prices, noting competitive deals and great value. Reviewers frequently commend the efficient and helpful service, appreciating the smooth ordering process and good communication. However, some customers noted significant issues with delivery, experiencing delays, lost parcels, or items left in unsecured locations, often citing courier performance. A few others also found the ordering process problematic, mentioning difficulties with returns and refunds, lack of communication post-dispatch, or receiving incomplete orders.

What people talk about most

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times and... See more

Product

Clients share positive opinions on product, frequently highlighting the great prices and quality of items... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Price

People report positive experiences with price, consistently finding great and competitive prices on a wide... See more

Service

Users describe positive interactions with service, highlighting prompt, efficient, and outstanding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The rucksack purchased was as expected and at the best price available. It would have been nice to have an additional front pocket but for an 18L it was one of the few that came with a waist/hip strap... See more

Company replied

Rated 4 out of 5 stars

Ski helmet purchase is tricky to get right, even when you are in a shop. So I had my concerns about online purchasing. But Nevisport were efficient and easy to deal with, even though the helmet didn't... See more

Company replied

Rated 4 out of 5 stars

I used the the Zoka trainer measure tool first before ordering the size however the shoe was too small. Returns were easy via Asda the refund came about 2 weeks later.

Company replied

Rated 5 out of 5 stars

The Scarpa Crux are my goto shoes for easy rock climbing, scrambling, hiking and mountain biking in dry conditions as they are so comfortable, grippy on rock and trails and very very robust. I've had... See more

Company replied


Company details

  1. Climbing Club
  2. Activewear Store
  3. Camping Store
  4. Men's Clothing Store
  5. Running Store
  6. Winter sport Store
  7. Women's Clothing Store

Written by the company

Nevisport is the UK's premier outdoor store. Find everything you need for camping, hiking, skiing, climbing and more. Buy online or from one of our nationwide stores.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.0

All reviews

(3,221)

1,766 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery was awful

The quality of the product was good. The issue was with the delivery. It was delivered to a house with the same name in a different street and left out in the street in front of the gate. It hadn’t been signed for as the carrier said.

6 July 2026
Nevisport logo

Reply from Nevisport

Hi Lynn,

We are concerned to learn about the delivery issues you experienced. We understand how frustrating it is when a package doesn't arrive as expected, especially when left in an insecure location. We will raise this with our delivery partners.

Kind Regards

Nevisport

Rated 5 out of 5 stars
Nevisport logo

Reply from Nevisport

Hi Mr Parker,

We appreciate your positive feedback. We are so glad you were happy with our great service and perfect delivery. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Fast delivery!

Fast dispatch and delivered well before the estimated delivery date, very good quality boots, well packaged and overall brilliant service 😀

8 July 2026
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Reply from Nevisport

Hi Christy,

We're delighted to hear about your positive experience with our fast dispatch and early delivery. It's wonderful to know you're pleased with the quality of the boots and our packaging. We appreciate your kind words about our service.

Kind Regards

Nevisport

Rated 1 out of 5 stars

Disgusted and disappointed

I still have not received my package,DHL tell me it's lost in transit I am very disappointed it's my daughters birthday present. Waiting for your company to answer my enquiry money has left my account disgusted

8 July 2026
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Reply from Nevisport

Hi Linda

We are truly sorry to hear about the lost package and the distress this has caused, especially with it being a birthday present. We understand your disappointment and frustration regarding the delay in our response to your inquiry. We are actively looking into this matter to resolve it as quickly as possible.

Kind Regards

Nevisport

Rated 5 out of 5 stars

I was very impressed with Nevisports…

I was very impressed with Nevisports very competitive prices, good selection and speedy delivery!

23 June 2026
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Reply from Nevisport

Hi Emily

We appreciate your positive feedback. We are happy to hear that you were impressed with our competitive prices, good selection, and speedy delivery. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Superb seller

Superb seller , super fast delivery A++++++

6 July 2026
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Reply from Nevisport

Hi Adam,

We appreciate your positive feedback. We are so glad you were pleased with your purchase and our fast delivery. Thank you for choosing us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Ordered online on a weekend arrived the…

Ordered online on a weekend arrived the following midweek, great service

7 July 2026
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Reply from Nevisport

Hi Gavin,

We're so pleased to hear that your online order arrived quickly, even with it being placed on a weekend. Thank you for your kind words about our service.

Kind Regards

Nevisport

Rated 5 out of 5 stars

A great product at a competitive price…

A great product at a competitive price with fast delivery.

6 July 2026
Nevisport logo

Reply from Nevisport

Hi Victoria,

We appreciate your positive feedback. We are happy you were pleased with our product, competitive price, and fast delivery. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great service and communication with…

Great service and communication with speedy delivery.

7 July 2026
Nevisport logo

Reply from Nevisport

Hi Colin,

We appreciate you taking the time to leave us a review. We are so happy to hear you had a great experience with our service, communication, and speedy delivery. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great price, fast delivery

Ordered a new family sized tent. Very big bulky item. Great price. Very quick delivery. Very happy.

7 July 2026
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Reply from Nevisport

Hi Matt,

We're so happy to hear you're pleased with your new family tent, especially the quick delivery for such a large item! Thank you for sharing your positive experience with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

It was quick and exactly what I was…

It was quick and exactly what I was looking for

6 July 2026
Nevisport logo

Reply from Nevisport

Hi Laura,

We appreciate your positive feedback. We are so glad that your experience was quick and that you found exactly what you were looking for. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Quick Delivery!

Great products and a quick delivery. Customer services were very good as well. Thanks!

6 July 2026
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Reply from Nevisport

Hi Andrew,

We're delighted to hear that you're happy with our products and that they arrived quickly. It's also wonderful to know that our customer service was helpful.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good Sale

Bit of shopping ended up with a couple of purchases. There were so many discounts on too.

7 October 2025
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Reply from Nevisport

Hi Sharon,

We're so happy you found some great deals and enjoyed your shopping experience with us! We appreciate your positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Got what I needed for a great price.

Got what I needed for a great price.

4 September 2025
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Reply from Nevisport

Hi,

We appreciate your positive feedback. We are happy you found what you needed at a great price. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good prices

Good prices, excellent delivery speed and crystal clear email communication. What more could you want? Excellent company!

16 December 2025
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Reply from Nevisport

Hi Eshan,

We're so glad you appreciated our pricing, quick delivery, and clear communication. We truly value your kind words and are happy to know we met your expectations. Thanks for shopping with us.

Kind Regards

Nevisport

Rated 5 out of 5 stars

RAB Downpour jacket

RAB Downpour jacket. Exactly as advertised. arrived when expected, very satisfied with purchase.

3 July 2026
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Reply from Nevisport

Hi Roger,

It's wonderful to hear that your RAB Downpour jacket arrived precisely as expected and on time. We're so pleased that you are very satisfied with your purchase!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Great Company

You can always rely on Nevis Sport to provide top products and offer a great service.

3 February 2026
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Reply from Nevisport

Hi,

We're so happy to hear that you consistently find our products and service to be excellent. Thank you for your wonderful feedback!

Kind Regards

Nevisport

Rated 5 out of 5 stars

Good service

Good service

3 July 2026
Nevisport logo

Reply from Nevisport

Hi Richard,

We're so pleased to hear about the good service. Thanks for the positive feedback.

Kind Regards

Nevisport

Rated 5 out of 5 stars

My first online purchase

My first online purchase. Price amazing compared to our local outdoor pursuit shop.
Delivery service excellent arrived early.
No issues at all and would definitely order again
Thank you 😊

18 July 2026
Unprompted review
Nevisport logo

Reply from Nevisport

Hi Charlotte,

We're so pleased to hear about your positive first online purchase experience with us! It's wonderful that you found our prices amazing and that your delivery arrived early without any issues. We truly appreciate your kind words and look forward to you ordering again.

Kind Regards

Nevisport

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