Overall, I am very satisfied with this dress! Everything looks exactly as pictured. I bought a US size 4 and 6 to compare sizing. While I am usually a size 4, I lean more pear shaped and can sometimes... See more
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Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Unit E Grangewood House, IG10 3TZ, Loughton, United Kingdom
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Replied to 84% of negative reviews
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Reply from Never Fully Dressed
The clothes are lovely however trying to get into contact with customer service is an absolute joke. Never answer the
Phone, never reply through WhatsApp it’s shocking takes ages to get a reply back via email that’s if you’re lucky to get a reply back. It’s okay having a business selling nice clothes but you need customer service to be good as well otherwise you lose custom. Looking at other reviews it looks like others are having the same issues with customer service. Sort it out!

Reply from Never Fully Dressed
Excellent service, love the colouful designs and clothing , my favourite go to designer now

Reply from Never Fully Dressed
Ordered two dresses about three weeks ago and still waiting on a refund worst service ever!!!!!!

Reply from Never Fully Dressed
The items were lovely but the dress I first received had stains on it. I had to pay to return the dress to get an exchange. Then it arrived too late and returning again, I had to pay a fee. That’s £3.99 twice over in fees when the original exchange was due to company reasons - items sent out with stains.

Reply from Never Fully Dressed
I ordered two beautiful dresses that arrived as promised. Unfortunately had to return as sizes were wrong. Process of return was easy and smooth and company was helpful in keeping me informed re the refund.

Reply from Never Fully Dressed
So stylish and chic and whimsical! And so versatile for everyday or events. The quality is high and the size guide gives the right fit even for us curvy girls. I’ve already placed another order.

Reply from Never Fully Dressed
I love this brand so much they have such unique items. I always get complimented on my clothes. The customer care is really good and if you want a different size it is actually really easy to organise. Deliveries is always super quick in my opinion. I’ve often got delivery a day or two later.

Reply from Never Fully Dressed
I love the designs, the fabulous prints, the size inclusivity and the customer service team who answer promptly and clearly. Looking forward to shopping for more great finds

Reply from Never Fully Dressed
Beautiful dress bought for my niece wedding, can’t wait to wear it. Fabulous service with the parcel arriving quickly

Reply from Never Fully Dressed
The sizing was out. I am size 10 and the styles I ordered were very big

Reply from Never Fully Dressed
I ordered a dress, and it was delivered fast and nicely packaged. Sadly it didnt suit me but it was so easy to return! I decided to exchange it for a different style dress. Return process was straight forward and the replacement dress was perfect. I love the colour the design and the service thank you

Reply from Never Fully Dressed
I find the quality of the stuff really not worth the value. It just doesn’t fit properly and the sizing is not very good.

Reply from Never Fully Dressed
The quality of the cardigan is amazing and I love the design

Reply from Never Fully Dressed
My order arrived quickly. I had ordered a dress for a wedding which I am wearing today. It is so comfortable. Love it. The colours are fab & I feel so good in it. Would recommend & will definitely buy from this site again.

Reply from Never Fully Dressed

Reply from Never Fully Dressed
The clothes are beautifully cut, designed and finished. I'm so happy with the two dresses I ordered but it was the customer service that made the experience excellent.
Alice, Simay and Emily B couldn't have been more helpful when there was a self imposed issue with my order.
My only advice is if you see something you want in your size get it quick as things sell out fast!

Reply from Never Fully Dressed
Not received items and not been refunded ! Did not access emails and see we’re waiting to be collected . Please can I have refund - tried to ring today and always engaged ! Not happy - sorry !

Reply from Never Fully Dressed
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