Net Curtains Direct Reviews 

4,790
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and value of the products, often noting their perfect fit and the wide selection available. The ordering process is frequently described as easy and straightforward, with many appreciating the clear instructions and user-friendly website. People also highlight the fast and efficient delivery service, with orders often arriving promptly and well-packaged. However, some customers also noted issues with product color, receiving items with a blue or lilac tint. A few people experienced product defects like unhemmed items or unraveling stitching, and some mentioned unhelpful or unresponsive customer service when issues arose.

What people talk about most

Product

Customers had positive experiences with product, praising the great quality and competitive pricing of... See more

Quality

Consumers find quality to be positive, with many reviewers impressed by the craftsmanship, fabric quality,... See more

Order

Reviewers highlight positive aspects of order, with many customers finding the ordering process easy and... See more

Delivery service

Users describe positive interactions with delivery service, with many customers reporting that their orders... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, brilliant,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent products and services! I found this company when I was searching for online suppliers if net curtains, etc. and their selection and prices covered all tastes. The ordering process was simple... See more

Rated 5 out of 5 stars

I found it easy to order the nets, just measured my windows, filled in the details online, added a few extra details such as did I want them hemmed at the sides and then was quoted a price. Once my or... See more

Rated 5 out of 5 stars

Very good price and definitely worth paying extra to have the sides hemmed. What I liked was that they left a gap for the curtain rod to feed through - with other companies I have had to cut the mater... See more

Rated 5 out of 5 stars

The net curtain I bought is beautiful, well made with the workmanship being of excellent quality. I use Net Curtains Direct as I can trust them and know I'm going to receive amazing quality items... See more


Company details

  1. Interior Designer
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(4,790)

82 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional Quality

So easy to order made to measure. Website very clear and straightforward and the curtains I ordered MASON are real quality. The hem on the edges is definitely worth paying a little extra for.
Absolutely delighted and will happily recommend to friends and family.
Thank you

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous service

Absolutely fabulous service! Quality net curtains that give privacy but look modern and hang beautifully. Website was very easy to order from giving lots of options for length and width. Price was very good and delivery super quick. Would highly recommend.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend this company!

Was recommended to this company and now I also recommend them. The voiles I ordered are gorgeous, well finished, well fitted and such a bright white they lighten the room. I'm about to order more! Huge range to choose from. Reasonably priced and prompt delivery.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. Whoever designed their site deserves 10 out of 10. It takes all the hassle out of working how long a length of curtain you need. I usually end up too long or too short. This site is idiot proof for people like me. It works out all the lengths for you. Oh yes, the choice of curtains is great as well. Will definitely be back.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. Ordered a couple of samples first so that I could decide on which to buy. Ordered nets for all our windows. Great price and really fast delivery!

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Good Service and Product

Can recommend NCD. Twice I've used them. The women I've spoken with on the phone have been polite and helpful.
The Net Curtains are good quality and well made.
Will reserve judgement on longevity and how they respond to
being washed.
GM

21 June 2024
Unprompted review
Rated 5 out of 5 stars

New net facelift

Super easy website to navigate with great choice of designs. My order arrived very quickly and my new nets have changed the look and feel of my whole house! I love them!

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, had an issue with the size of the curtains I received, Net Curtains direct quickly resolved it and sent replacements. Would thoroughly recommend

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Lovely product and good quality.…

I recently ordered net curtains I can honestly say how pleased I am with them all ordered for five windows (two big windows and three smaller ones).They came exactly the sizes I needed and on time they hang beautifully I have used extension rods for these would definitely buy again so thank you for a lovely product.

31 May 2024
Unprompted review
Rated 4 out of 5 stars

Small inconvenience

Good customer service on the phone, very patient and knowledgable, my only disappointment was receiving the curtain track and not being told beforehand to order curtain hooks. Also the track came with no screws, after buying one of the more expensive tracks I would have thought those essential items would be included or I would be encouraged to buy them by the customer service. There were no instructions for the track or how to attach the curtains, apart from that lovely curtains and would recommend.

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I needed net curtains to fit a bay window and this company could do made-to-measure which was needed. I made a mistake with measurements but owing to their great customer service, we managed to find a solution. All communication was excellent being very prompt. I have no hessitation recommending Net Curtains Direct.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed!

Really impressed. The website is clear, the ordering process is simple and straightforward. My nets arrived within three days, all clearly labelled for which room they were for. They are perfect. Thank you so much!

13 May 2024
Unprompted review

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