Nested Reviews 991

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, expertise, and helpfulness, noting that interactions are pleasant and productive. Many highlight the exceptional customer service, appreciating the personalized and understanding approach. Reviewers frequently mention the efficiency and ease of their overall experience, with quick response times and smooth communication being key factors. However, some customers also noted issues with communication, mentioning that they experienced delays in responses and felt pressured for unrealistic completion dates. A few people also felt that the service did not meet their expectations, describing difficulties in communication and a lack of job performance.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the professionalism,... See more

Service

Consumers find service to be positive, highlighting the personal, tailored, and professional approach.... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and proactive approach... See more

Response time

Clients share positive opinions on response time, consistently highlighting prompt and efficient... See more

Customer communications

Customers had positive experiences with contact. Many reviewers praised the ease of communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selling our property couldn’t have been easier with Simon’s help. His expertise, character and professionalism shone through from the moment we met him. His skills behind the camera are outstanding a... See more

Rated 5 out of 5 stars

If you’re selling in Greenwich, we highly recommend Reiss Braniff with Nested. He knows the market in Greenwich well, he sold our house this year for the price we wanted and made the process as easy a... See more

Rated 5 out of 5 stars

Ben was absolutely brilliant in helping us get our flat ready to sell. He gave us the advice we needed to make the right improvements, and thanks to his guidance and professionalism, we got it sold! B... See more

Company replied

Rated 5 out of 5 stars

Matthew Gullick sold our complicated property in Winchester and we wouldn’t hesitate to use his highly professional service again. We have recommended him to two Winchester friends who will be using... See more


Company details

  1. Real Estate Agents

Written by the company

Estate agents you'll actually like, with technology you'll seriously love. Learn more about the modern agent on our site or by calling 020 3858 0695

The modern estate agent

Written by the company

Get the best result from your sale by combining the best of traditional agents with powerful technology.

Contact info

4.9

Excellent

TrustScore 5 out of 5

991 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The only agent worth their salt! ❤️

Amanda was a breath of fresh air. She took the time to really engage with me and showed a level of professionalism and persistence that made all the difference. After two failed attempts with other agents, she was the one who finally sold my uncle’s flat—and did so while steadfastly managing a sensitive dynamic between the executors (local solicitors) and the beneficiaries. I’m so grateful for her support and would recommend her to anyone.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Excellent! Tom Cottrell at Nested was incredibly helpful throughout the whole purchasing process! From making an offer all the way to moving it - couldn't have asked for more!

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Katie has been a real pleasure to work…

Katie has been a real pleasure to work with in the process of buying a house. We’ve dealt with quite a few agents so far and she’s truly stood out with her professionalism, preparedness, quick communication with both us and the owner, kindness and approachable, trustworthy manner.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Joe Williams at Nested

We had a brilliant experience with Joe Williams at Nested, having had a poor time when trying to sell our flat in Balham with a larger chain estate agent the previous year. Joe was professional, efficient and transparent throughout the process, keeping us fully up to date as things progressed. We were on a rather tight schedule and Joe went above and beyond to ensure the move happened according to our timelines, even helping to liaise with solicitors and the estate agent representing our vendors. We couldn’t have asked for more and wouldn’t hesitate to recommend Joe to anyone considering using his services.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

First class from start to finish

Selling our property couldn’t have been easier with Simon’s help. His expertise, character and professionalism shone through from the moment we met him. His skills behind the camera are outstanding and only matched by his always on hand to offer advice to not only the vendor but also the purchaser.
Since buying another property it’s even more evident not all estate agents are equal and you won’t go far wrong by choosing Bourne and Co

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional estate agent - went above and beyond to sell our home

We had the absolute pleasure of working with Katie at Nested to sell our property, and we can confidently say she exceeded all expectations. Katie’s market knowledge, attention to detail, and professional yet friendly approach immediately put us at ease when putting our house up for sale.

Throughout the process, her communication was exceptional. We were kept in the loop at every stage, and Katie was always available—no question too small, no issue too much trouble. She was incredibly proactive with liaising with solicitors, buyers, and other agents to keep things moving smoothly.

Thanks to her expertise, drive, and dedication, we secured a fantastic offer and completed without any issues.

If you’re looking to sell your home and want someone who genuinely cares and delivers results, we wouldn’t hesitate for a second to recommend Katie at Nested.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Quick conveyancing and enquiry resolution

Francesca of Nested Chislehurst oversaw our purchase and helped to complete on a quick conveyancing process following the demands of our downward chain. She turned around our enquiries quickly and efficiently which was hugely appreciated especially during extenuating circumstances for the vendors that they were representing. She has also been very helpful in addressing some queries about the property after we had moved in. Our pet dog especially enjoyed the treats we received in the welcome parcel that greeted us on completion from Nested!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Tom is the best estate agent I have…

Tom is the best estate agent I have ever had to deal with! He is super professional, friendly and overall great person. He also managed to get the best price for my flat :) I recommend him 100%

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Chris and Francesca are the dream…

Chris and Francesca are the dream house-selling team! From the beginning of the process with fantastic advice, peerless marketing, cool negotiation and through to the (very quick) SOLD to a swift Exchange and Completion they’ve been professional and efficient throughout. Highly recommended!

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Matthew 5 stars! Winchester

Matthew at nested has been a joy to work with! He is so knowledgeable in the industry and very responsive to all my queries. As a first time buyer the process is a little scary, however I was in safe hands with Matthew and have felt at ease with him by my side. Thankyou for helping me secure my first home, if you are looking for a friendly agent , with knowledge , exceptional customer service and truly there to help all parties involved Nested is the place to go.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Bourne & Co, first class

My review is for my estate agent in Lanchester, Bourne & Co, who are associated with Nested.
Simon was fantastic, from start to finish. Enthusiastic, approachable, encouraging, honest, supportive.
Local chap, local knowledge, can't rate them highly enough. As a relatively new estate agent, they have been fantastic to work with and I would definitely use their services again.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Jas - Great Estate Agent

I have dealt with many estate agents over the years, but Jas from Nested Colchester has been a breath of fresh air and one of the best to date. His attention to detail and ability to listen to what we needed was great. He is also a very genuine, down to earth guy which is hard to come by these days. Cant recommend Jas enough. 10/10

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Bourne & Co 5*

Simon was absolutely fantastic to work with. From the initial enquiry, Simon’s enthusiasm was infectious and shone above the other agents. Communication is key and Simon was always available - nothing was ever too much trouble! The most important part of selling a property is the progression to exchange and this was done promptly and efficiently. Big thanks once again to Simon and his team for selling my first home.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Katie - purchased property

We bought our house through nested and Katie was the estate agent for the property. She was fantastic throughout and really sold the property to us. Nothing was too much and was very keen to help and assist where possible. We can’t thank Katie enough for all she did, she truly was a pleasure to work with to get the sale done and any questions that needed answering. Katie was always welcoming and her attention to detail was great. Even the little moving in gift was thoughtful. Highly recommend Katie and Nested.
Christina and Rob x

10 July 2025
Unprompted review
Rated 5 out of 5 stars

As soon as we had met Chris and…

As soon as we had met Chris and Francesca, we knew we had the right team to help sell our home. Their proactive approach helped us receive an early offer that we were able to proceed with and since that moment both Chris and Francesca have been supportive, proactive and with us all of the way. Selling a home can be a stressful time, but thanks to Chris and Francesca it’s been as hassle free as possible. Thank you both for all of your help and support.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing Service

Absolutely amazing service from Simon at Bourne & Co. In Lanchester from the initial meeting until completion of sale. He came on recommendation and, without a doubt, I will continue to recommend him to anyone asking!

The rapid response on all communication throughout the entire process has been unmatched by other estate agents I’ve used in the past.

Simon made it very easy to see how he was promoting my property on social media channels.

Thoroughly delighted with the entire process!

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Jack Gundry has been superb

Jack Gundry has been absolutely outstanding. He brings a wealth of knowledge, a friendly attitude, and a genuinely helpful approach. No request is ever too much trouble. I couldn’t recommend him more highly.

9 July 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service and Support from Start to Finish

We had a fantastic experience buying our new home with Tom from Nested. His communication was flawless throughout, always clear, timely, and reassuring. What really stood out was how flexible and committed he was, meeting us at any time or date we needed without hesitation. He truly went above and beyond to make the process as smooth as possible. We wouldn’t hesitate to recommend Tom and Nested to anyone looking to buy a property.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Great buying experience with Jack from…

Great buying experience with Jack from Nested, Chelmsford. This was our first purchase so new to the process but he was very proactive and helped us through, including putting us together with conveyancers who were constantly giving updates and pushing for progress. Couldn't recommend enough.

8 July 2025
Unprompted review

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