Nerds2u Reviews 

90
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service! I accidentally downloaded malware and they were able to sort my laptop and mobile phone the same day. Very responsive and fast!

Rated 5 out of 5 stars

I highly recommend Nerds2U, especially for anyone with a custom PC build. After the processor on my custom rig got fried, their team came directly to my house to diagnose the issue. They collected the... See more

Rated 5 out of 5 stars

Yusif at Nerds2U was absolutely incredible. Without being melodramatic - I honestly think it is the best customer service I have ever received in my life. He not only sorted my PC problems he helped m... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. After spending a huge amount of money on various equipment which did not work together, this was the best money spent. Very nice expert came and resolved all an... See more

Company replied

Company details

  1. Computer Repair Service

Written by the company

Nerds2u are the heroes of the digital age. We are expert software and hardware enthusiasts, who analyse and repair technical issues. SCHEDULE A NERD TO SAVE YOUR DAY NOW!


Contact info

4.9

Excellent

TrustScore 5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(90)

7 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good service

4 January 2021
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Nerds2u saved my laptop from a water spill........

Very pleased with the services provided by Nerds2u. They are an efficient and professional company. Sukky gave me advice over the phone when the initial problem arose and he proceeded to provide support throughout. He kept me informed of what the process would be in sorting out my laptop. Nerds2u collected my laptop from my flat and returned it as well, which saved me the journey of bringing it to them. Sukky communicated with me and kept me informed about the status of my issue. He ordered the necessary parts and returned the laptop as soon as the repair was sorted out.

27 December 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Excellent and fast service

Excellent and fast service!
Spilled wine over my MacBook and Suki came in the morning to pick it up and brought it back the same day in the evening! Couldn’t be more satisfied! Thanks again

13 December 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Great service

Turned up on time. Very efficient service - friendly, knowledgable, approachable for someone not expert in IT. Very good value. Would definitely use again.

23 November 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Perfection

I cannot fault this company, perfect customer service, efficient, speedy, covid safe.

23 November 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Sukky was brilliant and patient and…

Sukky was brilliant and patient and most importantly he got the job done above what was expected

21 July 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 4 out of 5 stars

Know how in Spades.

Not the cheapest guys in town, but they do the business!

4 April 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

My laptop screen was not coming on and…

My laptop screen was not coming on and to be honest I had no clue what the problem was so i gave it to Nerds2u and the problem was fixed immediately.

10 February 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Absolute lifesavers

Absolute lifesavers, had a massive presentation and my laptop broke. Sukky was able to come out on the same day and fix it. Fast, reliable and friendly service.

6 February 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Nerds2u is a life saver!!!

Nerds2u is a life saver especially for a student like me , helping me recover the data from my laptop to submit my dissertation on time.

6 February 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Outstanding Service

Couldn’t get into my Facebook or instagram , called up Nerds2u and they helped me contacting Facebook and solved the issue for me , was great full as my business accounts where connected to main and couldn’t access those also, thanks so much life savers

6 February 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Needed my gaming pc maintained and…

Needed my gaming pc maintained and cleaned , Nerds2u came to my house to sort it out .

6 February 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Sukky has always managed to fix my PC…

Sukky has always managed to fix my PC at a reasonable price and gives excellent customer service.

26 January 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words and support! We truly appreciate you taking the time to share your experience. It means a lot to our team, and we're so glad we could help. If you ever need any assistance in the future, we’re always here for you!

Best regards,
The Nerds2u Team

Rated 5 out of 5 stars

Great service

Great service. He even came back on a Sunday free of charge to show me how to fully use a new system. Highly recommend

25 January 2020
Nerds2u logo

Reply from Nerds2u

Thank you so much for your kind words! Going the extra mile for our clients is what we’re all about, and it means a lot to know you found the service helpful. Thanks again for the recommendation!

Rated 5 out of 5 stars

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to NERDS2U for the excellent service they provided with the Mac!
They were extremely helpful from start to finish and kept us in the loop at all times. I will be recommending them to anyone else who ever has any electronic issues!!!
I will definitely keep
Your number saved for the future. Once again thank you for sorting everything out so quickly
Merry Xmas and best wishes for the future!!!

17 December 2019
Unprompted review
Nerds2u logo

Reply from Nerds2u

Thank you for this review! Working with you was a pleasure. Merry Christmas to you too

Lily, Nerds2u team

Rated 5 out of 5 stars

Depth of knowledge and flexible approach

I was very impressed by the depth of knowledge and the speed of work by Nerds2u.

I like their flexible and personal approach.

Thank you

15 November 2019
Unprompted review
Nerds2u logo

Reply from Nerds2u

Thank you for this review. You are very welcome.

Lily, Nerds2u team

Rated 5 out of 5 stars

I was literally having a breakdown when…

I was literally having a breakdown when my laptop crashed as i was working on a vital project due to my lack of an anti-virus then a friend of mine who had had a similar occurence recommended "nerds2u" to me to get my laptop fixed. In less than 3 days after i took it in, i got my laptop back almost as good as new with all my files still saved! They have wonderful kind staff always willing to help and in all i would totally recommend them if you're looking to fix a broken device.

26 October 2019
Unprompted review
Nerds2u logo

Reply from Nerds2u

Thank you for this kind review. It was our pleasure to help

Lily, Nerds2u team

Rated 5 out of 5 stars

Fast and amazing service

Fast and amazing service. Was updated via email and phone throughout the process. Would really recommend this service to anyone in need of help with their devices!

17 October 2019
Unprompted review
Nerds2u logo

Reply from Nerds2u

Thank you very much.

Lily, Nerds2u team

Rated 5 out of 5 stars

Would highly recommend

Would highly recommend, didn’t even know things like this existed in London 🥳

13 October 2019
Unprompted review
Nerds2u logo

Reply from Nerds2u

Thank you for recommending us.

Lily, Nerds2u team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look