I have ordered a lot of Flashlights from Nealsgadgets. I am being honest when I say my experiences have been excellent. Communication through his chat and email has been great. He has the best selecti... See more
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If you want the latest and greatest of hobby grade flashlights this is where you go, he does not carry a million different lights, but only the ones he thinks are great. Makes selecting a lot ea... See more
Seller does not respond to problems. I got a defective product, he asked me if I can fix it myself, then agreed to send a new product. Then didn't send anything for months. I tried contacting on email... See more
I'm Italian and I've been buying from Neal for years now, I've never had a problem with him, many times I make multiple orders spending several hundred euros and I've always received the requested goo... See more
3.9
Great
25 reviews
No history of asking for reviews
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I purchased a LUMINTOP GT mini Pro from…
I purchased a LUMINTOP GT mini Pro from this website back in June tempted by a large discount offer but lately i noticed the torch was not working after a few days on a full charge I tested the battery from 24 hr to 6 days and there is no problems with it but the parasitic drain on the torch is faulty as it was draining over 200mAh in a 24 hr period from the battery. I contacted the relevant email on the website for support but after 2 emails with a 7 day gap in-between no reply, so i left a 1 star review on his website about this hoping to attract his attention but it was not published despite the review been verified from a valid customer. I should have been wary as he has over 300 5 star reviews with no 1 2 3 or 4 star reviews he is cherry picking the positive, what a con. To make it worse i contacted LUMINTOP on their relevant support email and they too will not reply despite them stating they give a 5 year warranty with their products. You might get a deal on his site but if anything goes wrong your on your own. I researched a good store on Trustpilot and have already dealt with them over a small issue and they were exactly as the reviews on Trustpilot stated-great customer service. So do your research before buying on a whim it will pay off in the long term.
11 November 2020
Unprompted review
No Communication whatsoever
Neal Zhang has good products but his customer service is just not there. I placed order on Sept 24th and now it's Oct. 26 and I haven't heard anything from him, this is after several emails to inquire the status of my order. This is the last time I'm giving this guy any business. You can buy the same products elsewhere. This guy will give you ulcer.
You have been warned.
26 October 2020
Unprompted review
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