If Carlsburg did trade retailers ! NDA Toys have got everything spot on and other companies should take heed, this is how to run a business. From setting up the account, placing the order and receiv... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased a number of small sensory toys from NDA for a children's party recently. Their website was easy to use and placing the order was simple. The toys arrived within a couple of days well packa... See more
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Have been using NDA toys for a couple of months now and the service is fantastic. As a small business just starting out certainly no complaints. The variety of stock to suit my business and the ra... See more
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Great company to deal with always polite and professional, delivering all my toys on time. Been served by NDA Toys now for many years. Can't say a bad word about them. Thank you for who you are ho... See more
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Company details
About NDA Toys
Written by the company
NDA Toys: Your Go-To for Fun and Innovative Toys
At NDA Toys, located in the heart of Runcorn, Cheshire, we're not just a toy wholesale and distribution company - we're innovators in play. For over 15 years, we've been bringing joy to retailers and online sellers alike with our extensive selection of both branded and unbranded toys.
Why Choose Us?
- Vast Selection: Discover everything from the latest trends to timeless classics in our diverse catalogue.
- Speedy Delivery: Our commitment to prompt service means you get your products fast – typically, the next working day and within a maximum of 3 working days across the UK and as quick as 3 working days in Europe.
- Global Reach: Based outside Europe? No problem! Register with us and arrange your own shipping for a seamless purchase experience.
- Savings on Shipping: Enjoy free UK delivery on orders over £150 (ex VAT). For orders under £150, our rates are competitive and transparent.
We're Here for You
Have questions or need assistance? Our friendly team is just a call or email away, ready to ensure your experience with us is as delightful as the toys we offer.
Explore our world of toys today at www.nda-toys.com – where play meets innovation!
Contact info
55-56 Brindley Road, Astmoor Industrial Estate, WA7 1PF, Runcorn, United Kingdom
- 01708 767 850
- sales@nda-toys.com
- www.nda-toys.com
4.9
Excellent
886 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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This is my second order with NDA
This is my second order with NDA, the quality and prices are amazing, plus quick delivery times. Highly recommend
6 May 2026
Reply from NDA Toys
Hello luke morecock
Thank you very much for your continued support and for taking the time to share your feedback.
We are delighted to hear that your second order has met your expectations and that you are pleased with both the quality of our products and our pricing. It is also great to know that our delivery times continue to provide a positive experience.
Your recommendation means a great deal to us, and we truly value your ongoing business. We look forward to supporting you with many more orders in the future.
Kind regards,
NDA Toys Customer Service Team
Fantastic Choice of products
Fantastic Choice of products, Great prices, Great quality products, and Super Fast Delivery!!
5 May 2026
Reply from NDA Toys
Hi David
Thank you very much for your fantastic feedback.
We are delighted to hear that you are pleased with our product range, pricing, and quality. We take great care to ensure we offer a wide selection of products at competitive prices without compromising on quality, so your comments are truly appreciated.
It is also great to know that our delivery service met your expectations. We understand how important fast and reliable delivery is, and we are pleased that your experience reflected this.
Thank you again for your continued support. We look forward to doing business with you again in the near future.
Kind regards,
NDA Toys Customer Service Team
Amazing customer service
Amazing customer service, so helpful and very friendly.
An extensive choice of products, and all
Of great quality.
Love doing business with them. Thanks
5 May 2026
Reply from NDA Toys
Hello Clive Brown
Thank you very much for your kind and thoughtful feedback.
We are thrilled to hear that you found our customer service helpful and friendly. Providing a supportive and approachable service is extremely important to us, so it is wonderful to know that this has reflected in your experience.
It is also great to hear that you are pleased with the range and quality of products we offer. We work hard to source a wide selection of high-quality items to meet our customers’ needs, and your comments are very encouraging for the whole team.
We truly value your continued support and are delighted that you enjoy doing business with us. We look forward to working with you again in the future.
Kind regards,
NDA Toys Customer Service Team
Reply from NDA Toys
Hi Christina Tillbrook
Thank you very much for taking the time to share your feedback.
We are delighted to hear that you were pleased with the speed of delivery and the quality of the products you received. It is especially reassuring to know that your order arrived well packaged and in perfect condition, as we take great care to ensure all items are securely prepared for transit to minimise any risk of damage.
Your comments are greatly appreciated and will be shared with our team, as they reflect the high standards we continuously strive to maintain across both our products and service.
We look forward to continuing to support your business and hope to serve you again very soon.
Kind regards,
NDA Toys Customer Service Team
Reply from NDA Toys
Hello R O
Thank you for your kind feedback.
We’re delighted to hear that you’ve had a positive experience with us and that both our service and delivery met your expectations. Ensuring orders are processed efficiently and delivered promptly is something we place great importance on, so it’s always encouraging to hear this reflected in our customers’ experiences.
We truly appreciate your support and look forward to continuing to supply you in the future.
Kind regards,
NDA Toys Customer Service Team
Terrible Support
We operate in the e-commerce and information technology sectors. We sell on Amazon stores in various countries. We purchased products from this company's website to ship to Amazon warehouses. However, we need an invoice or receipt to ship the product to Amazon. We cannot download any invoice or document from the site. It's unbelievable, but we can't access the documentation for a product we paid for. Despite sending numerous emails, they haven't sent us the documents and don't even respond to emails. We requested a refund, but they didn't even do that. I have never worked with such a company in my life. It's terrible.
30 April 2026
Unprompted review
Reply from NDA Toys
Hi Aydın,
We are very sorry to hear about your experience and appreciate you taking the time to leave feedback.
Unfortunately, invoices on our system can only be generated once an order has been dispatched. We understand how frustrating this may be, particularly when shipping to Amazon fulfilment centres, however this is currently a system limitation rather than a refusal to provide documentation.
We have also been unable to locate any unanswered emails relating to your enquiry. Please could you forward any previous correspondence to sales@nda-toys.com for the attention of Raj so that we can investigate this properly.
Kindest regards,
Raj
Reply from NDA Toys
Hi RC Gadgets and Toys
Thank you for your feedback.
We’re really pleased to hear that you’ve found our order dispatch to be prompt. We know how important speed and reliability are when running your business, so it’s great to know this is coming through in your experience with us.
We work hard to ensure all orders are processed and dispatched as quickly as possible, with clear communication at each stage. Our aim is always to provide a smooth and efficient service from checkout through to delivery, in line with the delivery timeframes outlined on our website .
If there’s ever anything further we can do to support you, or if you have any suggestions on how we can improve, we’d be very happy to hear from you.
Kind regards,
NDA Toys Customer Service Team
Amazing!!!
Amazing!!!! One of, if not the best wholesale's for toys/fidgets. Best prices on, fast delivery
30 April 2026
Reply from NDA Toys
Hello Lizzie
Thank you very much for your amazing feedback.
We are absolutely delighted to hear that you consider us one of the best wholesalers for toys and fidgets. That is truly fantastic to hear. We work hard to offer competitive pricing across our range, so it’s great to know this has stood out to you.
It’s equally pleasing to hear that you are happy with the speed of our delivery service. We understand how important quick turnaround times are for our customers, and we strive to ensure orders are processed and dispatched as efficiently as possible.
Your kind words and support are greatly appreciated, and we look forward to continuing to provide you with great products and service in the future.
Kind regards,
NDA Toys Customer Service Team
Great stuff fast delivery well packed
30 April 2026
Reply from NDA Toys
Hi Graham Lambert
Thank you for your kind review.
We are very pleased to hear that you were happy with your order and that it arrived quickly and well packed. Ensuring that our products are securely packaged and delivered promptly is a key part of the service we aim to provide, so it’s great to know this met your expectations.
Your feedback is greatly appreciated, and we hope to continue providing you with the same level of service in the future.
Kind regards,
NDA Toys Customer Service Team
Detailed & Professional
Couldn’t be happier with NDA Toys! The quality of the products is great and the service was outstanding. Everything was smooth from start to finish. Definitely deserves 5 stars!
29 April 2026
Reply from NDA Toys
Hi GOPICHAND S
Thank you very much for your detailed and thoughtful review.
We are absolutely delighted to hear how pleased you are with both the quality of our products and the level of service you received. It’s especially rewarding to know that your experience was smooth from start to finish, as we work hard to ensure every stage of the ordering process is as straightforward and efficient as possible.
Your kind comments regarding our product quality and service standards are greatly appreciated and will be shared with the wider team. Feedback like yours reassures us that we are delivering on our commitment to provide both reliable products and a high level of customer care.
Thank you once again for your support and for awarding us 5 stars, it truly means a lot. We look forward to continuing to work with you in the future.
Kind regards,
NDA Toys Customer Service Team
Fantastic
Fantastic. I order almost weekly 🙈 always super quick delivery, if any issues with products customer services is amazing and it's always quickly resolved
2 April 2026
Reply from NDA Toys
Hello Jodie Cesare
Thank you so much for your fantastic review.
We genuinely appreciate your continued support and are thrilled to hear that you are ordering with us almost weekly as that really means a great deal to our entire team. Building that level of trust with our customers is incredibly important to us, so it’s wonderful to know we are consistently meeting your expectations.
It’s also great to hear that our delivery service continues to be quick and reliable for you. We understand how important fast turnaround times are, especially for regular orders, and we work hard to ensure everything is processed and dispatched as efficiently as possible.
We’re equally pleased that you’ve had positive experiences with our customer service team. While we always aim for every order to be perfect, it’s reassuring to know that when issues do arise, they are handled promptly and to your satisfaction. Providing responsive and effective support is a key priority for us.
Thank you again for your kind words and ongoing loyalty. We look forward to continuing to support you with your future orders.
Kind regards,
NDA Toys Customer Service Team
Lovely products fairly priced very…
Lovely products fairly priced very happy customer x
28 April 2026
Reply from NDA Toys
Hi JoJo
Thank you for your kind feedback.
We are so pleased to hear that you are happy with the products and found them to be fairly priced. It’s always great to know that our customers feel they are receiving both quality and value from their orders.
Your support is truly appreciated, and we look forward to serving you again in the future.
Kind regards,
NDA Toys Customer Service Team
Excellent quality and super quick…
Excellent quality and super quick delivery. Thank you
28 April 2026
Reply from NDA Toys
Hello Cazz's Kabin
Thank you very much for taking the time to leave such a positive review.
We are delighted to hear that you were pleased with both the quality of your order and the speed of delivery. Providing high-quality products alongside a fast and reliable service is something we work hard to maintain, so it’s great to know this was reflected in your experience.
Your feedback is genuinely appreciated and will be shared with the team. We look forward to continuing to support you with future orders.
Kind regards,
NDA Toys Customer Service Team
Reply from NDA Toys
Hello BA
Thank you for your kind feedback!
We’re really pleased to hear that your order arrived quickly and that everything was received without any issues. We always aim to provide a smooth and efficient service from dispatch through to delivery, so it’s great to know this was your experience.
We appreciate you taking the time to share your review and we look forward to supplying you again in the future.
Kind regards,
NDA Toys Customer Service Team
Best value around & great quality as…
Best value around & great quality as well as excellent customer service buy with confidence
15 April 2026
Reply from NDA Toys
Hello Archer
Thank you for your fantastic feedback.
We’re delighted to hear that you found our products to offer great value alongside strong quality, and that our customer service met your expectations. Striking the right balance between pricing, product standards, and support is exactly what we aim for, so it’s very rewarding to know this has come through in your experience.
Your recommendation to “buy with confidence” is truly appreciated and means a great deal to the whole team.
We look forward to serving you again soon.
Kind regards,
NDA Toys Customer Service Team
my preorder was revoked as i was…
my preorder was revoked as i was waiting for a item to arrive at there warehouse so i did not want to place my preorder in as it was to small . So i waited for the day the item had arrived at there warehouse and the morning it did all my other items had been revoked . I was not given the 12 pm night time time frame as it was the same day they just cut me of so i now shop else where
5 February 2026
Reply from NDA Toys
Hi,
Thank you for taking the time to leave us your feedback.
I am so sorry to hear you felt disappointed with your experience.
Our system is designed to give all eligible customers a fair opportunity to secure stock, with a fixed purchase window once items become available. If the order is not completed within this timeframe, the allocation expires and items are released back into stock.
We appreciate that timing and stock availability can be frustrating, especially when you’re waiting for additional items to arrive. Your feedback is noted, and we’ll continue reviewing how clearly we communicate these timeframes to avoid any confusion.
Kindest regards,
Raj
Reply from NDA Toys
Hello Jane
Thank you for your feedback.
We’re really pleased to hear that you found our pricing competitive and the ordering process straightforward. Making it easy for our customers to place orders quickly and efficiently is something we focus on, so it’s great to know this came across.
It’s also fantastic to hear that your delivery arrived promptly as providing a fast and reliable service is a key part of what we aim to deliver every time.
We appreciate your support and look forward to working with you again soon.
Kind regards,
NDA Toys Customer Service Team
Great choice of toys
Great choice of toys, very fast turnaround, great customer service, reasonably priced wholesalers and no trade only catch
14 April 2026
Reply from NDA Toys
Hi Neil Sheridan
Thank you for taking the time to share your feedback.
We’re really pleased to hear that you’re happy with the range of products available and that you experienced a fast turnaround along with great customer service. It’s also great to know that our pricing and open access approach worked well for you—providing a straightforward and accessible service to all our customers is something we’re very proud of.
Your comments are genuinely appreciated, and we’re delighted that your overall experience has been such a positive one.
We look forward to working with you again soon.
Kind regards,
NDA Toys Customer Service Team
Reply from NDA Toys
Hello MRSSOPHIEJOEL
Thank you for your lovely feedback.
We’re really pleased to hear that you’re happy with the products and that your order arrived quickly. Providing great quality items alongside a fast and reliable delivery service is exactly what we aim for, so it’s great to know we delivered on both.
We truly appreciate your support and hope to see you back again soon.
Kind regards,
NDA Toys Customer Service Team
Great experience on first time…
Great experience on first time ordering. Great delivery time and notifications. Very happy with the service. Will be using again.
13 April 2026
Reply from NDA Toys
Hi K-wilp
Thank you for your kind feedback and for choosing to place your first order with us.
We’re delighted to hear that your experience was a positive one from start to finish. Ensuring our customers receive clear communication, timely delivery, and a smooth ordering process is something we place great importance on, so it’s fantastic to know this came across.
It’s especially pleasing to hear that the delivery time and notifications met your expectations, as we know how important it is to stay informed every step of the way.
We truly appreciate your support and look forward to working with you again in the future.
Kind regards,
NDA Toys Customer Service Team
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