National Debt Relief Reviews 

45,008
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive and knowledgeable staff members for providing exceptionally clear explanations, professional guidance, and truly helpful debt relief solutions that make a real difference. Many individuals warmly appreciate the excellent customer care, constant communication, and dedicated assistance that significantly helps reduce overwhelming financial stress and brings peace of mind. Some reviewers were not happy with communication issues, ongoing creditor calls, and unexpected delays during the overall debt settlement process. Consumers specifically noted frustrating instances where smaller remaining balances were completely ignored or customer support representatives were difficult to reach when scheduling appointments.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, polite, and very knowledgeable.... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are very helpful and quick to... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and friendliness of the staff... See more

Payment

Users describe ambiguous interactions with payment, expressing mixed feelings about the process. Some... See more

User experience

People report positive experiences with user experience, highlighting how caring, polite, and helpful the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

Delivering on what you promised and your associates are a pleasure to deal with. I'm becoming more and more confident that I will be out of debt sooner rather than later.

Rated 5 out of 5 stars

What has made the experience great is knowing I had support to handle this MOUNTAIN it felt like. The way things got handled professionally made a difference and resolved effectively made me feel bett... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.7

All reviews

(45,008)

2,317 reviews in the last 12 months

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Rated 1 out of 5 stars

National Debt Relief had me thinking…They added a creditor only account and they didn’t. Now i’m going to court for the creditor. they had me on the phone for an hour got me thinking they added me

National Debt Relief had me thinking they added a creditor on my account. and they didn’t now i’m going to court. For the creditor they didn’t add they are very wrong. I wish i had not delt with them. I Don’t Like Liars

29 July 2026
National Debt Relief logo

Reply from National Debt Relief

Hello Lavonne,

Thank you for sharing your feedback. We are sorry to hear about your experience and understand your frustration regarding the creditor matter you described.
Our goal is to provide accurate information and support throughout the program. Creditor accounts can only be included after the necessary information is received, reviewed, and successfully added to a client's program. If there was any misunderstanding regarding the status of a creditor account, we sincerely regret the confusion and concern this may have caused.

A member of our team will reach out to better understand your specific situation and to discuss any questions or concerns you may have. You may also reach out to our Client Success Team directly at 888-660-7427.

Thank you,
The National Debt Relief Team

Rated 5 out of 5 stars

Extremely happy

Very happy, now that the process has started working in my behalf. I couldn’t be any more excited. I still get calls from companies. Just stopped answering.
I was really scared to do this. But they made the process easy and are very helpful even when I was having panic in my head. My credit dropped dramatically which is very upsetting. But I had health issues and job loss and didn’t know where to turn. They are extremely helpful in the end I would definitely recommend. Time will heal the brain and your credit will bounce back.
Thank you,
S.Rayside

28 July 2026
Rated 5 out of 5 stars

What has made the experience great is…

What has made the experience great is knowing I had support to handle this MOUNTAIN it felt like. The way things got handled professionally made a difference and resolved effectively made me feel better about getting out of debt. I will recommend this program to anyone screaming HELP ! ! ! Thanks for all the support so far.

27 July 2026
Rated 5 out of 5 stars

Helpful

Helpful, Knowledgeable, and made me feel normal and glad to have asked for help.

27 July 2026
Rated 1 out of 5 stars

National Debt Relief Be Careful

National Debt Relief will work with you, for awhile.
Be prepared to be ignored and not represented when you do not owe much as you’ve lowered your debt…. they then can’t be bothered negotiating… I guess not enough commission and they ignore smaller debts until you end up paying in full I suspect. I’ve been ignored since I owe only about $1500 on remaining two debts…. They’ve done nothing but still demand I pay them monthly. Shameful

27 July 2026
Unprompted review
National Debt Relief logo

Reply from National Debt Relief

Hello Christi,

Thank you for bringing your concerns to our attention. We apologize for any misunderstanding regarding our fees and are sorry to hear about your situation. Settlement opportunities are dependent on a variety of factors, including creditor participation, account status, available funds, and creditor-specific policies. As a result, the timing and outcome of negotiations can vary from one account to another.

We are sorry if you felt your concerns were not addressed or that communication regarding your remaining accounts was insufficient. Our intention is never to overlook or deprioritize any client's accounts, and we recognize how frustrating it can be when progress does not occur as quickly as expected.

A member of our team will be reaching out to review the details of your program and further discuss any questions or concerns you may have. You may also reach out to our Client Success Team by calling 888-660-7427.

Thank you,
The National Debt Relief Team

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