National Debt Relief Reviews 

44,998
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive and knowledgeable staff members for providing exceptionally clear explanations, professional guidance, and truly helpful debt relief solutions that make a real difference. Many individuals warmly appreciate the excellent customer care, constant communication, and dedicated assistance that significantly helps reduce overwhelming financial stress and brings peace of mind. Some reviewers were not happy with communication issues, ongoing creditor calls, and unexpected delays during the overall debt settlement process. Consumers specifically noted frustrating instances where smaller remaining balances were completely ignored or customer support representatives were difficult to reach when scheduling appointments.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, polite, and very knowledgeable.... See more

Customer service

Consumers find customer service to be positive, highlighting that agents are very helpful and quick to... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness and friendliness of the staff... See more

Payment

Users describe ambiguous interactions with payment, expressing mixed feelings about the process. Some... See more

User experience

People report positive experiences with user experience, highlighting how caring, polite, and helpful the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I felt like I was drowning in debt, with no way out. I really wanted to pay my creditors, but had no resources that would allow me to keep up. National Debt Relief put together a workable plan for me,... See more

Rated 5 out of 5 stars

NDR is diligently working to save me some money on some of my credit cards. In fact NDR has already secured lower balances and payment arrangements i n 3 of the 4 debts of mine. I couldn’t be happier... See more

Rated 5 out of 5 stars

Delivering on what you promised and your associates are a pleasure to deal with. I'm becoming more and more confident that I will be out of debt sooner rather than later.

Rated 5 out of 5 stars

What has made the experience great is knowing I had support to handle this MOUNTAIN it felt like. The way things got handled professionally made a difference and resolved effectively made me feel bett... See more


Company details

  1. Debt Relief Service
  2. Financial Consultant

Written by the company

Don’t let debt hold you back! National Debt Relief is dedicated to helping people resolve their debt quickly and affordably so they can get back to living the life they want. We handle working with creditors, talking to collections agencies, and deal with all the hassles so you can focus on the things in your life that truly matter. We’ll work with you to create a customized plan that’s easy to follow and make the debt relief process as stress-free as possible. helped over 550,000 clients resolve over $11.5B in debt National Debt Relief has helped over 550,000 clients resolve over $11.5B in debt since 2009, and we’re rated A+ by the Better Business Bureau, ranked #1 by Forbes Advisor, and have been recognized by other reputable organizations for our unique approach to debt relief. Call us for a free, no-obligation consultation to see if our program is right for you. For many, we’re a better alternative to bankruptcy, credit counseling or debt consolidation loans.

Written by the company

Money Back Guarantee

If you're not happy, we're not happy.

We offer a 100% money back guarantee if you are ever unsatisfied with our service.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.7

All reviews

(44,998)

2,306 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kyle was the one who explained the…

Kyle was the one who explained the program to me and was very kind and informative. He is the one who set it all up for me. I have no complaints and feel a big relief off of my shoulders. I would recommend NDR to anyone who is overwhelmed with credit card debt and other past due bills.

20 July 2026
Rated 1 out of 5 stars

It was an automated call to a…

It was an automated call to a settlement card and it wasn't even disputed the terms were more money than what I was paying originally as a debt and it gave me no options to dispute it, was either yes or no!

23 July 2026
National Debt Relief logo

Reply from National Debt Relief

Hello Mckenna,

We are so sorry to hear about your experience with us and we apologize for any dissatisfaction you have had during your time in the program. A member of our team will reach out to better understand your specific situation and to discuss any questions or concerns you may have. You may also reach out to our Client Success Team directly at 888-660-7427.

Thank you,
National Debt Relief

Rated 1 out of 5 stars

Highly unprofessional company

I received a marketing call from National Debt Relief. It was not my first marketing call from them. The first time when they called, I asked them to remove my name and phone number from their lists. Just now when they called back again, I started by saying "For the second time, would you...", that is when the representative on the phone rudely interrupted me and says, "What the hell is it you want me to do?" I then tried to say to remove my name and number from their lists, but as I started, the representative interrupted me again, and says, "Fine. I'll remove your name and number". Highly unprofessional company.

6 August 2026
Unprompted review
National Debt Relief logo

Reply from National Debt Relief

Hello Ken,

Thank you for sharing your experience. We’re sorry to hear that you continued to receive calls after requesting to be removed from our contact list, and we apologize for the way your call was handled.

The interaction you described does not reflect the level of courtesy and professionalism we strive to provide. We appreciate you bringing this to our attention. Please do not hesitate to reach out in the future should you require further assistance.

Thank you,
National Debt Relief

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