Kept waiting now for 9 days for a reply from M and S in response to my review of their grape prices. Managed to get prompt responses from Three and Yodel following critical reviews of their product b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Continually "claims" savings opportunities by offering non-comparable goods! e.g a. It substitutes Yorkshire GOLD tea with Yorkshire "ordinary" Tea -well of course it is going to be cheaper! b.... See more
Not Comprehensive, doesnt leverage the user input greatly, reviewing to simplistic. not enough factors to find best value point. for example > toilet roll: no selection by sheet count per roll, pe... See more
Always used to love mySupermarket app. I use it to take advantage of the Asda Price guarantee so I compare prices first however recently after EVERY single search of an item you get bombarded with A... See more
Company details
Information provided by various external sources
mySupermarket makes supermarket price comparison easier for you. Compare supermarket prices & save money while shopping from Tesco, ASDA, Sainsbury's or Ocado
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Used Mysupermarket for years
Used Mysupermarket for years, quick, reliable, money saving and always up to date.
Have not been able to login to Mysupermarket at all, of late, unless I'm prepared to login with Farcebook! I don't do Farcebook at all! Go straight to supermarket and shop now, save time, stay safe still find bargains!
I'm disappointed with Mysupermarke.That's as I see it!
Con popup's now, site is going down hill
Anoying with popup's selling stuff but a site popup's to say you have won something like an iphone where you cant take off but is a big con and just wants your details to sell on.
Unable to add my ASDA account after…
Unable to add my ASDA account after repeated attempts - need I say more?
If there was an option for zero star…useless
If there was an option for zero star rating I woul have done it. The site is so bad with too many ads. And don’t get me started on the app it’s usmess. It really is a shame as they were really good before. I guess greed got to them.
Used to find it really useful, now useless!
Used to find it really useful, and it has the potential to be really good!
However, the pop up annoying spinning wheel advert is so annoying and won’t disappear that it has rendered the site useless!
UPDATE.... the annoying pop ups have finally gone, and the site is once again very useful
Got onto my super market and up pops an…
Got onto my super market and up pops an advert that I couldn’t get rid of , I click on close and it starts to spin and like a miracle I won an iPhone XS , I know it’s a scam so I won’t be going on my supermarket any more couldn’t get rid of the advert no matter what I did
Was quite useful but not now
It was quite useful before but there are too many pop up adverts now which make it unusable.
Inconsistent allerts; Aldi no longer properly recorded; obstructive ads.
Aldi seem to have stopped uploading information about a lot of their products. This is true both on Mysupermarket and the Aldi website.
This means that I can't compare prices for the most common things I buy.
The website is very annoying now with interfering ads popping up all the time. It obstructs access to the site.
I do understand they need revenue from the advertisers.
The price alerts are really good. But I have noticed that they are inconsistent. E.g I set an alert for Corsodyl toothpaste. It never seems to come to me, but if I do a search on the main site, I have found on several occasions that it is reduced.
Spent a couple of hours buying shopping…
Spent a couple of hours buying shopping from Tesco. Put in bank details everything. Went to check bank and find money not gone out and supposed to be delivering today between 9 and 10pm. THE WHOLE LOT HAS GONE MY BASKET IS EMPTY. The other week did all my shopping and couldnt get to the payment section. Kept sending me to another Tesco ad.
Doesn't work
Doesn't work. Spent an hour adding things into the basket at MySupermarket and when it transferred the basket over the whole list disappeared, even when I tried a few times again.
Dont know what has happened, this used to be an excellent site.
MySupermarket REMOVES criticism - it's useless.
MySupermarket REMOVED all of the reviews I provided because I was objective about various products - ie I pointed out the use of palm oil, lard and monosodium glutamate in the ingredients list of those items. They will only retain reviews which are praising products - making the website a useless waste of time.
MySupermarket used to be great but…
MySupermarket used to be great but recently the website changed and now I can not get to look at the items in my basket.
Seems to pick up whatever you put into…
Seems to pick up whatever you put into google with the promise of a price comparison, go through to their website and the items are unavailable. They clearly spend a lot of money trying to direct traffic to their site but with no helpful content.
Don't waste your time with this…
Don't waste your time with this website, just looked at Asda and all the prices are wrong!!!!
recently bought a hand held vacuum…
recently bought a hand held vacuum cleaner with free postage included but they did not pay enough postage. I had to go to local royal mail depot to pay the postage to get my package. The whole point was to have it delivered but ended up having to travel 12 mile round trip to pick this up.
What has happend here...
What has happend here - its unusable due to all the advertising. Are they crazy? They are ruining their business by taking on all these fake ads everywhere!!! I couldnt even click on most of them.
And the sheer amount of poundstretcher ads suggest that they are no in bed with them.
AVOID! Until they are finished or they sort themselves out.
Ridiculous.
Their website redirects you to fake ads…
Their website redirects you to fake ads and sketchy websites that give you false alerts about viruses. Just don't use it!
Can be a good site but carries loads of…
Can be a good site but carries loads of malicious viruses on its pages.
Joke
Complete joke. I used to use this site frequently before all the malicious pop ups saying my phone is infected.
Mysupermarket was an excellent resource tool, now it has been rendered useless.
Well done. Give yourselves a big pat on the back and a huge round of applause!!!!
Never using them again
Used to be my goto price match website for supermarket stuff but today when I used it I got popups which said my phone was infected and then my phone started beeping and I had to do a shutdown of the phone!
Have removed browser in case was associated wirh the problem and reinstalled it after updating my phone with latest bug fixes for same reason. Then I did a search for mysupermarket and led me to trustpilot. My phone seems fine now but thanks to the browser delete I lost all my saved bookmarks (I know I should have used a sync but I didn't). (UPDATE using firefox sync now!!)
Very annoyed at mysupermarket for their clearly irresponsible attitude to ads they let run on their site and or their lack of site security. Never returning.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







