Myprotein.se Reviews 2,632

TrustScore 4.5 out of 5

4.3

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Rated 4 out of 5 stars

The products are good. I cannot understand their promotional strategy: they give a 40%-50% discount when you use the code. If you forget the code, you pay full price. Upfront or auto-applied discounts... See more

Company replied

Rated 5 out of 5 stars

I ordered some flavor drops, unfortunately one of the products I received had a rather short expiration date so I got in touch with costumer support to raise the issue. It took some time before the ri... See more

Company replied

Rated 3 out of 5 stars

The selection and food philosophy seemed fantastic. (finally! Vegan protein in many different shapes!) However, the ingredients MUST be listed for every single product for me to even consider buyi... See more

Company replied

Rated 5 out of 5 stars

These are the best unflavored clean substances that you can get on the market today. I am tired of swallowing toxic flavors and sweeteners, poisoning my body with garbage. Myprotein has the best unfla... See more

Company replied

Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom

  • www.myprotein.se

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 1 out of 5 stars

Worst product on the market

Worst product on the market, their protein taste like a mix of clay, sawdust, limestone and sand. I bought two diffrent protein products from them. Both taste aful.. They have zero clue of their own products and how they taste. I will never buy from them again.

2 February 2026
Unprompted review
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Reply from Myprotein.se

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 4 out of 5 stars

The products are good, silly promotional way

The products are good. I cannot understand their promotional strategy: they give a 40%-50% discount when you use the code. If you forget the code, you pay full price. Upfront or auto-applied discounts would be better, especially when they are showing the discount code upfront on the product page.

13 September 2025
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Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars
Myprotein.se logo

Reply from Myprotein.se

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

Rated 4 out of 5 stars

Always a great!

Always a great experience with MyProtein!

29 January 2026
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Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our customers.

Your feedback helps us to maintain and improve our services. The team will be pleased to hear your comments.

Should you happen to have any questions or queries, please don't hesitate to contact us via your account and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 2 out of 5 stars

I speak English but live in Sweden

I speak English but live in Sweden

29 January 2026
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Reply from Myprotein.se

Hello Jamie,

Thank you for taking time to leave your review.

I apologise about the issues you have faced with this order.

Instead I have messaged through your account, please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Worst quality of shakers and support possible

Bought 2 shakers, both lids broke within a year. Exact same spot (the seam around the lid). Low quality product, poor customer service experience, overall quite expensive products, unless one has great timing with an ongoing sale.

25 January 2026
Unprompted review
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Reply from Myprotein.se

Hi Alexander,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,
Liam

Rated 5 out of 5 stars

Always satisfied

I've been ordering peanut butter from myprotein for years and I'm always satisfied. It's a bit more expensive than the supermarket but the quality is incomparable. I usually wait till there's some discount so it's more affordable.

22 January 2026
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great online shop and delivery!

Always a super quick delivery and the products are great quality! I think it’s especially nice, that they regularly have great deals and discounts on some products.

1 December 2025
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Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Made a reasonable large order with…

Made a reasonable large order with several items meant to be given as a birthday gift. Two of the items came in broken and scratched, mailed the company and they promptly sent me replacements at no extra cost. The products itself for what I have heard were great. Very thankful and happy with my purchase!

17 November 2025
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great costumer support

I ordered some flavor drops, unfortunately one of the products I received had a rather short expiration date so I got in touch with costumer support to raise the issue. It took some time before the right department handled my request to send the item back and get a refund. But I truely received great service. They immediately refunded me the cost of that product and were very nice and accommodating.

29 November 2025
Unprompted review
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

Delivery middle of nowhere,...

Delivery middle of nowhere,...
no response in communication
Lack of respect

/F

26 October 2025
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Reply from Myprotein.se

Hello Fredrik,

Thank you for taking time to leave your review.

I apologise you have faced issues with this delivery I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

No english translation on the swedish…

No english translation on the swedish site.

13 November 2025
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 1 out of 5 stars

Very poor shopping experience on the mobile app

I’ve just had the experience of placing two separate orders: the first through your Portuguese website (via the mobile app), and the second through the Finnish market (also via mobile app), which is entirely in Swedish. I simply changed my delivery address, and for context, I have addresses in both countries, which is why I occasionally order from each.

The first order went smoothly, as it usually does. The second, however (still through the app and after switching the address to Finland) was an absolute nightmare. A truly dreadful experience, to the point that I’m not looking forward to ordering again. To begin with, the language issue is baffling, and the checkout on the app is a complete mess. There are conflicting prices, and the lack of clear information regarding delivery charges isn extremely frustrating. Delivery charges are only added afterwards, and although is meant to be free on orders over €65 (as is stated on the website), I was still charged despite spending over €70).

In short, it was a complete mess - a terrible experience, and I’m genuinely dreading having to place another order in the future. I’ve loved your products for over a decade and have always been a loyal customer, but the purchasing experience here in Finland has been utterly appalling, especially when compared to how smooth it is on the Portuguese site/app. This was, without doubt, the very worst online shopping experience I’ve ever had - absolutely horrendous.

26 October 2025
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Reply from Myprotein.se

Hello Filipe,

Thank you for taking time to leave your review.

I apologise you were facing issues with the site , I have now looked into this and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Everything was so smooth

Everything was so smooth - from navigating through the website to ordering.

25 October 2025
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Overall experience

Ordering processing - great
Delivery - excellent
Product quality - just ok

27 September 2025
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Super fast help

23 October 2025
Unprompted review
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Basically everyone was positive on the…

Basically everyone was positive on the product, so it was easy to decide :)

23 October 2025
Myprotein.se logo

Reply from Myprotein.se

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

I waited a couple of weeks didnt get…

I waited a couple of weeks didnt get the order and then contacted them. The response was that they lost the package and will send a new. But then they continued to order me to return the old one if i got it and threathened me with extra payment if i didnt. Wtf.

17 September 2025
Unprompted review
Myprotein.se logo

Reply from Myprotein.se

Hi Uh,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

Firstly the app should have English…

Firstly the app should have English translation.
Secondly there should be points or other benefits for regular buyers.

25 September 2025
Myprotein.se logo

Reply from Myprotein.se

Hello Robin,

Thank you for taking time to leave your review.

I have now looked into this for you and contacted through your account to assist with this issue.

Please log into your account to view this message,

Thanks,

Sam

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