"I'm happy with the actual products and the extensive selection available, even if comparing product variations can be a bit overwhelming. However, the pricing model is frustrating. There are continuo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The site is easy to navigate. Products were in stock. Special discount made them more affordable. Delivery options were limited.
Company replied
Quality products. Perfect price when on sale (50%). I thought that there was free delivery for purchases over 40 or 45 euros, but that was not applicable this time though.
Company replied
Every thing was good the gift l liked it the no fee shipment l liked it but to get these 1 more star you need to have more lockers l have 1 right down my house and you don’t have it
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United Kingdom
- +44 0845 094 9889
- www.myprotein.gr
4.1
Great
8K reviews
Asks customers to review
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cancelation not possible, not refunded
i tried to cancel my order minutes after i payed and the cancelation process did not proceed. i was not refund.
14 May 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards, Natalia
Best product quality I’ve ever had 🤝❤️🔥💪
11 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
great variety, good price-quality ratio
6 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I’ve been ordering from MyProtein for…
I’ve been ordering from MyProtein for quite a while now, and honestly, they fully deserve 5 stars.
The quality of their products is consistently excellent — everything I’ve tried is exactly as described. I mainly use their plant-based protein and a few supplements, and they’ve all met my expectations.
Delivery is fast, and what really stands out is their communication. From the moment you place an order until it arrives, you’re constantly updated, which makes the whole experience feel smooth and reliable.
Their app has also improved significantly over time — it’s much more user-friendly now and keeps getting better.
On top of supplements, I’ve also purchased some of their clothing, and I was pleasantly surprised. The quality is great for the price, and overall very good value.
Finally, they regularly offer strong deals and discount codes across all products, which makes it even easier to stay consistent without overspending.
Highly recommended.
20 March 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Return prices
I’ve been a customer of MyProtein for a while and overall I appreciate the quality and variety of products you offer. The range is impressive, prices are often competitive, and delivery is generally reliable. However, there is a significant issue that negatively impacts my experience, especially as a customer based in Greece.
The return process is extremely expensive. The shipping costs required to send an item back are disproportionately high, making returns impractical in many cases. This becomes even more frustrating due to inconsistencies in sizing across different designs. For example, a size Medium—typically my standard size—does not always fit the same depending on the product. As a result, I occasionally receive items that don’t fit properly, despite ordering my usual size.
Because of this inconsistency, I’m forced into a difficult situation: either keep an item that doesn’t fit or pay high return shipping fees, which significantly reduces the overall value of the purchase.
I would strongly recommend reviewing both the sizing consistency across your product lines and your return policy for international customers—especially in countries like Greece. More affordable return options or clearer sizing guidance would greatly improve the customer experience.
2 May 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
No money return for not delivered goods
I spent a week emailing with a customer relations team after not receiving my order which I paid for 2 weeks ago.
The team kept providing information “next the day is the delivery day”. Then suddenly the narrative has changed when I asked to cancel my order. I was informed that it is not possible as the order was dispatched. And then the team just sent one-way communication that they are about to send out the products again although I asked for cancellation.
I had to contact and asked my bank to take an action. Otherwise I wouldn’t see products or my money back!
1 May 2026
Unprompted review
Reply from Myprotein
Hello Dita,
Thank you for leaving your review. I am sorry to hear about this experience.
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
We look forward to resolving this matter for you.
Kind Regards,
Kayleigh
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
although you stopped my favourite…
although you stopped my favourite flavour oh "the Whey" (Pistachio)
28 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
The delivery was not made today and as…
The delivery was not made today and as I have a problem with deliveries they did not try to contact me if they use my phone number. They will find that I am at home.
15 April 2026
Reply from Myprotein
Hi,
Thank you for leaving your review
I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
The BEST supplement's Company.
The BEST supplement's Company.
Variety of taste products, great quality, big sales, great customer support and very very very quick delivery.
13 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this kind of feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be delighted to read your kind words.
If you have any questions, please don’t hesitate to contact us — we’ll be happy to assist.
Take care and have a lovely day.
Kind regards,
Natalia
Always satisfied using MyProtein for my supplements
Always satisfied using MyProtein for my supplements. The packages arrive in around a week to 10 days and I get notified for when they might arrive. Very happy with them
14 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Very bad website.especially when you…
Very bad website.especially when you try to complete order. Also it would be nice for Apple Pay.
20 April 2026
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Best prices and products thank you for…
Best prices and products thank you for helping me continue my fitness journey as a 19 year old girl with not much money
16 April 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
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