Myprotein Reviews 

227
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers had a great experience with this company overall. Customers frequently praise the exceptional quality of the items, noting that the materials and delicious flavors consistently exceed expectations while offering great overall value. Consumers are also very happy with the reliable delivery service, practical secure packaging, and regular promotional discounts provided across the entire store. However, some people mentioned experiencing frustrating difficulties with the website navigation and the online ordering process during checkout. A few other people also felt that shipping times could occasionally be quite slow, noting instances where parcels took much longer than expected to finally arrive.

What people talk about most

Product

Customers consistently note positive experiences with product variety and quality, finding items both healthy... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the excellent products and... See more

Order

Users describe ambiguous interactions with order processes, noting that while placing items can be... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with experiences varying greatly among... See more

Website

Customers had ambiguous experiences with website, expressing a mix of praise and frustration. Some reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feed... See more

Company replied

Rated 5 out of 5 stars

Here’s a polished version of your message: Thank You Note: I am truly grateful for this purchase. It has brought me great satisfaction, and I appreciate the quality and value it offers. Than... See more

Company replied

Rated 5 out of 5 stars

My son loves crème caramel, but he is diabetic. When I discovered your sugar-free caramel topping, I tried it and it turned out fantastic. It wouldn't be bad to advertise the crème caramel for diabeti... See more

Company replied

Rated 5 out of 5 stars

Fair pricing. Excellent products. Fast delivery. One issue but it's not a big deal. I added a meal replacement and it showed up in my basket. it pushed my order into free delivery. but somehow it didn... See more

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom

  • www.myprotein.bg

4.0

Great

TrustScore 4 out of 5

227 reviews

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1-star

Asks customers to review

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4.0

All reviews

(227)

161 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

easy to find what you're looking for

easy to find what you're looking for, detailed info on the products

27 March 2026
Myprotein logo

Reply from Myprotein

Hello,
 
Thank you for leaving your review!
 
It is always a pleasure to receive this feedback from our valued customers.
 
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
 
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
 
Take care, and have a lovely day.
 
Kind Regards,
Kayleigh

Rated 3 out of 5 stars

N. / A

It is easy to place your order. However the last time I had issues with the delivery- I’ve paid for express shipping and received the goods after more than 10 days.. also the communication with the support was terrible

26 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Kayleigh

Rated 5 out of 5 stars

Price

The quality and discount

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, the shipment is good, and everything I have ordered so far is of the highest quality.

22 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

again a size mismatch

again a size mismatch, very disappointing

3 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

Great service and great products

I'm happy with my expirience in myprotein.bg Allways fast delivery, good discounts and great products!

20 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

Several errors before completing the…

Several errors before completing the order

20 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 4 out of 5 stars

Awesome

I would like to control my purchases from my profile. Communication with the head office is too difficult for me

19 March 2026
Myprotein logo

Reply from Myprotein

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

5 stars

Best clothing

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 4 out of 5 stars

Expensive

Expensive drop shipping

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

<333

<3333333333

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Excellent

Real discount and sale on good stock

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

I’m very satisfied with the quality of…

I’m very satisfied with the quality of the products! My only recommendation regarding the clothing is to have more items of sizes S, XS. The stock is running out really quickly..
Thanks!
Kind regards,
Slaveya

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Big fan

Big fan, very good quality fabrics, high stretch and simply comfy. I order every time tha something new is available 🫶🏼🤗

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Good quality and good prices

Best you can get for the reasonable price you pay.

19 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Always happy with MyProtein BG

Always happy with MyProtein BG. They offer great discounts and quality products. Overall, awesome experience with them!

18 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

The quality of the products is consistently very good

The quality of the products is consistently very good, and everything I’ve tried has been both healthy and tasty. I personally use their vegan protein blend made from pea and bean protein, as I can’t take whey or milk-based products due to health reasons, and I’m really happy with it.

The website is also very well organized and easy to navigate, which makes shopping quick and convenient. Overall, I highly recommend this shop to anyone looking for quality supplements and a smooth online experience.

17 March 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our valued customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

The leotein isolate that I bought is…

The protein isolate that I bought is amazing, also my wife's favorite!

17 March 2026
Myprotein logo

Reply from Myprotein

Hello,
Thank you for taking the time to leave your review!
It is always a pleasure to receive such feedback from our loyal customers.
Your feedback helps us maintain and improve our services, and the team will be very pleased to read your kind words.
If you have any questions or concerns, please do not hesitate to contact us; we will be happy to assist you.
Take care and have a great day.
Kind regards,
Natalia

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