Horrible return experience: 10 euro for returning an order through courier and 17 for returning through post, and you have to arrange the shipping yourself. Why is it that an order placed in Austr... See more
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Edit: The seller rectified the situation - changed my review to 3 stars. They are not able to print the full adress on their packages. Since the package carrier is unable to deliver I wanted to cal... See more
Company replied
I just love ordering from my(vegan)protein! It's super easy and every time I am searching for something it is just available - it's simple as that! They have never failed when it came to availability... See more
Company replied
the ordering is extremeley easy adn their cancelletion if done in time is just amazing. I did a double order without realizing it and in less than 5 minutes without needing to send an email i just not... See more
Company replied
Horrible return experience
Horrible return experience: 10 euro for returning an order through courier and 17 for returning through post, and you have to arrange the shipping yourself.
Why is it that an order placed in Austria, on the Austrian site of Myprotein has POLAND as the return address? Unacceptable, and I know for sure I'm never buying from Myprotein ever again
Great seller, huge knowledge base
Great seller. Detailled information on all nutrition products available on their huge web-presence.
Fast delivery.
pop-up every 30 seconds
There was a pop-up for subscribing every 30 seconds and the cart emptied regularly when not logged in.
Myprotein was great in the early days
Myprotein was great in the early days - but now it's quite too expensive. Sadly.
Poor Customer Service and Ignored ComplaintI was at home all day waiting for my…
I was at home all day waiting for my MyProtein delivery. The GLS driver never rang my bell, never called, and never left a card. Instead, the parcel was dropped at a ParcelShop without any attempt to deliver it to my home.
I contacted MyProtein twice by email to report this and to ask why the delivery was not attempted. Both times my questions and complaint were completely ignored. They simply replied with the ParcelShop location, which I already knew from the tracking link.
This is unacceptable customer service. Ignoring customer concerns twice shows a clear lack of care. I expected MyProtein to investigate the failed delivery attempt and ensure this does not happen again. Instead, I received generic responses that avoided the actual issue. Very disappointing.
Overly complicated to contact support
Overly complicated to contact support, very frustrating, and completely unnecessary.
Very quick response and resolving issue…
Very quick response and resolving my issue. After I received faulty item they send my same one very fast. ⭐️⭐️⭐️⭐️⭐️
Bad shipping
The delivery was with DPD and package came opened. Nothing was missing buy some bags had exploded. The items are packed badly, not much information on the labels. I decided to give them a second chance and ordered again but if this package also comes opened, i will request my money back, and never use them again.
Trustworthy company …
My orders are always coming in time and the sport clothes what I ordered it's always a good quality, and very good price, secured payment option ,I recommend for people this is a trustworthy company 👌
Good products for good prices
The delivered goods are always what they promise and the prices are really fair (always buy with a discount code though, there is always something going on at any given moment).
I can get everything i need to a good…
I can get everything i need to a good price... 5 Stars for me
top as usual
I didnt recive my order
I didnt recive my order. I paid, a was waiting, then i asked for help and u told me that u already delivered my order. Liar sit team! Go to Hell!
Package still not delivered after 14…
Package still not delivered after 14 days. No information about tracking ID that I could use to locate or the actual location of the package. Customer support via email did not help at all. The answer mail I received today said that the expected delivery was 3 days ago. Well thank you for nothing.
Edit 25.11.2023:
Still no information on the whereabouts of my order, no useful answers from customer service. Order was placed on November first.
It's very cheap but a few items don't…
It's very cheap but a few items don't exist like rice pudding

Reply from Myprotein
high quality in all categories so far!
ordered a lot of different stuff, macadamia butter, flavdrops, creatine, protein cookies - consistently all of it has been great.
Shipping is very fast.

Reply from Myprotein
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