This is the second day I have tried to get support from My Phone "SUPPORT." I have left messages due to "ALLEGED" high call volume!!! This is unacceptable customer service!!! Evidently you have a staf... See more
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Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affecte... See more
I have used this service for years and was very happy. However, I have tried to reach them multiple times in the last few months and have had to leave messages that were never returned. I finally em... See more
Sam was a great representative of MPS. I had to leave my home and laptop due to a fire alarm yet Sam called me several times when it was my turn for an appointment to ask if I wanted to continue for a... See more
Company details
Information provided by various external sources
My Phone Support is a premium tech support service staffed by friendly experts available 24 hours a day. Let us fix your tech support problems.
Contact info
210 West 29th Street, 7th Floor, 10001, New York
- 1-877-327-8721
- support@consumersoft.com
- www.myphonesupport.com
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Paul was probably one of the best…
Paul was probably one of the best technicians I have dealt with. He was courteous, cheery and his technical aptitude allowed him to resolve and the difficult issue I was having. Plus he did this during at12:00 am 2021!
Great having such knowledgeable and…
Great having such knowledgeable and patient technician as Paul last night and Sam this evening. They exactly how to remedy my problem which was created by Google Chrome and Google Cloud, whic affected my ability to use my printer. Thanks to My Computer Support people. Frank DiNapoli
Amazing support from Michael
Amazing support from Michael. I had a very unique situation and he stuck with and found the solution. Thank you for having such talented tech support.
Very professional and easy to work with
The technician understood the issue I…
The technician understood the issue I was having, He clearly explained what he was going to do and was able to resolve the issue fairly quickly. His knowledge is a tribute to My Phone Support.
It went smoothly
Excellent service.
Francis and the technician did a great…
Francis and the technician did a great job and fixed our problem. They were very polite and we greatly appreciated their service. What was frustrating was the difficulty getting through to My Phone Support and then having a long wait for the technician.
SamwasVeryHelpful
Sam did an excellent job
Sam did an excellent job. I am very pleased with this service, it has saved me tons of time..
Fast, Spot-on Help and assistance
Always quick to have an expert respond. It was my first time ever to scan a document to send in an email. I was shown how to do it and then tutored as I did the scanning for a multi-page document file. So grateful!!
Cleanup and repair of canera
Vincent was terrific and patient and addressed all my needs professionally and precisely. Smart and effective communicator as well.
I have limited computer knowledge (Age…
I have limited computer knowledge (Age 80+) and been using MY PHONE SUPPORT for a few years and find them pleasant and extremely helpful.
I had a challenge with printer assigned…
I had a challenge with printer assigned to wrong isp. As always customer support was very knowledgeable and professional. Took over my computer and made it sing.
My experience has always been…
My experience has always been excellent. The technicians are knowledgeable and friendly.
My Faster PC icon disappeared from desk…
My Faster PC icon disappeared from desk top screen. Called Support, a tech remotely reloaded the program, and created the desktop icon for me. Problem solved. The tech was friendly, explained the issue, and quickly resolved my problem. A pleasure to deal with him. Thank you for having reliable support service.
Satisfied customer.
As always, your technicians are prompt, considerate, and most of all ... extremely competent . Thank you.
My PC wasn't working correctly so I…
My PC wasn't working correctly so I called them for assistance. Glad I did. They were very clear with their instructions so I was able to quickly get my computer back up and running again.
Expertly Resolved Problem
Expert, efficient and friendly service that resolved the problem.
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