MyMemory Reviews 

9,039
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company, frequently praising the reliable service and overall shopping process. Customers often note that the prices are extremely competitive, making it a wonderful destination to shop for affordable memory cards and various tech accessories. Many people also point out that orders arrive very quickly and that the delivered products match their descriptions perfectly. Some reviewers were not happy with product reliability, mentioning that certain electronic items stopped working properly after a short period of use. Consumers faced frustrating challenges when attempting to resolve these specific issues or requesting warranty support from the support team.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, highlighting a mix of great finds and frustrating... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning great deals and fantastic value on items... See more

Service

Customers consistently note positive experiences with service, highlighting great products and affordable... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting very fast, speedy, and... See more

Value for money

Consumers find value for money to be positive, consistently experiencing great prices and good deals on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Top quality service.These memory USBs are Ideal for all your music and photos, and much more, so to avoid losing your data, buy some extra.

Rated 5 out of 5 stars

Had a problem with a smart plug that was meant to be compatible with Apple HomeKit. Got a no hassle refund from mymemory immediately

Rated 5 out of 5 stars

Have used this company many times,their products are as described and service is excellent ,also can check to see if the item you are buying is compatible with the device you want to use it with

Rated 5 out of 5 stars

The SDXC memory card was very easy to order and with MyMemory you can always guarantee that the cards are genuine and will give the advertised amount of memory, so far as the usual issue with a certai... See more


Company details

  1. Gaming service Provider
  2. Cell Phone Accessory Store
  3. Telecommunications Service Provider

Information provided by various external sources

Fast, affordable memory from the world's leading brands.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(9,039)

49 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service

Excellent price for these earbuds. Kept fully informed throughout as to the progress of my order and delivery details. Arrived in stated time frame. Have used them before and will continue to use them for their great prices, delivery times and quality of items

2 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a LEDVANCE SMART+ Indoor…

I ordered a LEDVANCE SMART+ Indoor Plug. All the information on the MyMemory website said that it was unconditionally Alexa compatible. Upon trying to use it, it transpires that it's only Alexa compatible through Echo Dot speakers. A brief email exchange with the manufacturer confirmed that this is indeed the case. Makes no sense for me to buy an Echo (which retails at around £35+) to make a £7 plug work as advertised.

The thing which really surprises me is that it would appear MyMemory perform no quality control checks on the products they sell, for had they checked this one out the shortcoming would have been obvious and they could at least have added a caveat to the product description. Indeed they still haven't added a warning on the product description on their website.

25 May 2025
Unprompted review
Rated 2 out of 5 stars

Consumer rights issue over faulty powerbank [Ordere #100966429]

Consumer rights issue
Havitt Power Bank sold with a 1 year warranty
I purchased a power bank from MyMemory. It has stopped working in the warranty period and no longer charges. When I reached out to MyMemory, the retailer that provided a one-year warranty, they now claim that their coverage is only for six months, with the remaining warranty period handled by the manufacturer. When I purchased the power bank online, it was not clearly disclosed that MyMemory provides only a six-month warranty, with the remaining coverage handled by the manufacturer.

30 July 2024
Unprompted review
Rated 1 out of 5 stars

I jumped through all your hoops but all…

I jumped through all your hoops but all you wanted me to do was change my password. I did that rwice but you still wouldnt accept my login. You then wanted me to prove i was human with some sort of degrading click a picture test. I am 72 years old and live at the top of a 3 storey house and was completely exhausted going up amd down 2 sets of stairs to fetch my phone and then my wallet. I have the best credit record you are likely to see but that wasnt good enough for you. I have purchased from you before without difficulty but stiil you insisted on treating me like i was some sort of criminal. All this just to buy a 256gb drive for £19-99. If thats jow you treat honest customers then guess what. You just lost one.

4 May 2025
Unprompted review
Rated 1 out of 5 stars

Wrongly described SD card

Bought an SD card, this was one of a number of SD cards highlighted on their website as suitable for a Zoom H5. The card I received does not function in either of my two H5 recorders, it is not as described and not fit for purpose. They advised me to format it in another device! The point is, I had ordered it for use in my H5 and their listing said it was compatible with Zoom H5 which it clearly is not. After 3 emails, no apology, they sent me an extensive returns form. Now I have to print out, (i do not have printer) fill it in and pay for the return postage. It feels like they make it so difficult to return something and they know for something that cost £8 most people will not consider it worth the time and effort to return it.
Their customer service is very poor, they wasted a lot of my time for such a low value purchase. Ebay sellers and most other companies, the seller sends a postage label with codes that connect it to the original order. Now i'm doing all the work, filling in the form going to the post.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Even though the product that I received was faulty, the customer service team resolved the matter in a timely and polite way and they were excellent in their communication and customer experience!
I would recommend this website just for that alone, well done to everyone involved, these days it's so difficult to have such a humane, quick and effective way to resolve things. Keep up the good work!

13 May 2025
Unprompted review
Rated 1 out of 5 stars

If you want to buy from idiots mymemory…

If you want to buy from idiots mymemory is the place to shop there bot you leave a enquiry & we will be in contact soon how soon is soon my smart plug was delivered somewhere but not to me I asked for proof of delivery & they sent me the post office tracking number again they are clueless lost me as a customer.

28 April 2025
Unprompted review

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