Have spent over £100 on products over six weeks ago and they have not arrived!!! Tried both emails for Jarvis and company but no response. I've heard this company is going bust!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a cranberry supplement and limescale remover. The latter came v fast but wondered why the cranberry didn’t come in the same box- bit odd so I emailed customer service. Answered very quick... See more
Love MyGreenPod! Great marketplace of ethical, sustainably sourced products. Love my Pit-tastic deodorant bars and great to be able to buy Bio D washing up liquid and fabric conditioner in bulk too. A... See more
Can't fault this place. Able to buy something that I could only find on Amazon (yuck) for barely any more, safe in the knowledge that I still don't give any money to amazon and that instead I've contr... See more
Company details
- Store
- Cleaning Products Supplier
- General Store
- Hair Product Store
- Household Chemicals Supplier
- Toiletries Store
Written by the company
My Green Pod Ltd is an independent, family-run UK business, founded by Katie Hill and Jarvis Smith. We want to share the real stories behind the brands and people working tirelessly to offer ethical alternatives to mainstream products and services. You might not see these options on the high street and they may not be the first to appear in online searches. Unlike any other company we know, we meet and connect personally with the owners of the companies we work with. We do this because we believe that authentically ethical products and services can only be produced and supplied with conscious, heartfelt intent. Plenty of businesses are cashing in on the trend towards natural and organic products, but if those companies are cutting corners to be the first to market – whether in their packaging, their supply chains, their ingredients, or their staff welfare – they won’t be featured here. This isn’t something you can check by visiting a website, so we go behind the scenes to investigate the company’s entire DNA. Our Hero products and services are the most effective and enjoyable alternatives to mainstream options that we can find. We use them in our home and we use them on our family. They’re also from companies that are working in co-creation with the planet – intentionally operating in harmony with nature and in service to the wellbeing of their customers. With your support, these companies could change the face of business and the health of our environment – and you could save some cash and discover some extremely effective ethical products along the way! Every time you buy from our Marketplace, we’ll plant a tree in the tropics (through charity partner TreeSisters) as our way of saying thank you for helping to change the path of the future. Together, lots of small actions make a huge difference. #PutYourMoneyWhereYourHeartIs
Contact info
United Kingdom
- www.mygreenpod.com
3.4
Average
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great place to buy your green, ethically produced items.
Wonderful, varied items from groceries to cosmetics and clothes produced in an environment friendly way to help the planet. The handmade soaps and scented candle are an excellent examples of their high standards. I shall buy again as the need arises and recommend "My Green Pod" highly.
14 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Happy customer
The website is clear and easy to use. The order came speedily, even with the Christmas rush. It was well packaged, and when opened the quality of the product was very good. Very happy customer.
14 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
No Problems at all delivery was when…
No Problems at all delivery was when stated, bottle was well wrapped to evade breakage
13 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Refuse bags arrived in good time and…
Refuse bags arrived in good time and well packaged
8 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
I purchased some incense for a friend…
I purchased some incense for a friend and he liked them
7 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Excellent personal and friendly service
Excellent personal and friendly service. Quick delivery. Great products.
7 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Great service and communication
7 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Really pleased with the items
Really pleased with the items , unusual items not seen in the shops . Quick delivery all well packed .
7 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Helpful and friendly customer service
Despite a mix up with the order, I would still recommend and use this company again. They have been polite, friendly and helpful in rectifying the mistake. The items I ordered were packaged beautifully and arrived quickly.
7 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Easy to order
Easy to order, arrived safely and within time stated. Lovely Christmas gifts.
6 January 2022
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Excellent service,had a slight glitch…
Excellent service,had a slight glitch with my order but was sorted very quickly,which is why i give five stars,swift despatch,and excellent customer service,recommended A+
7 December 2021
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Overall a good experience
Overall a good experience. Most of the items arrived on time. When I had to contact Green Pod about one of the items they were very helpful.
6 December 2021
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Really impressed with the products and…
Really impressed with the products and the excellent customer service from Anna!!!
3 December 2021
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Good customer service for interesting and ethical products
Had some vouchers to use up from Yeo Valley and decided to get a discount for this company. Quite a few different, ethical products. Availability a bit patchy, but their customer service was very good.
5 April 2021
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
The MyGreenPod marketplace is a great…
The MyGreenPod marketplace is a great option for sourcing eco- friendly products. There is such a wide range and my orders always come quickly. Who needs Amazon!
3 April 2021
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Great service
2 April 2021
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
Reply from My Green Pod
Thank you for your review 💚 We’re so glad you enjoyed shopping with us! Please email us at hello@mygreenpod.com to receive personalised discount code for 5% off your next order as a thank you taking the time to leave us a review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.