Myfacesocks Reviews 

412
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Product is amazing , exactly what I anticipated. Staff responded efficiently whenever I have problems. Only the delivery was delayed so it changed my plans as I was leaving the country so have to arra... See more

Rated 1 out of 5 stars

Definitely not an Australian website. The stock is shipped from China. The shirts we ordered looked nothing like the ones in the picture (they were supposed to have a vintage design but were printed o... See more

Company replied

Rated 5 out of 5 stars

I was wanting an additional face added to our Father’s Day apron and the process was super easy and custome service was very prompt! Very excited to give this personalized gift to hubby for Father’s D... See more

Rated 5 out of 5 stars

I was quite happy with my order of pj pants. The quality was reasonable for what I paid and is super cute. I ordered a couple of sizes larger than normal knowing it would likely run small. A bit decep... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Customize your face on socks! Just need 3 steps to enjoy free shipping. Personalized your photo or dog's face on socks as a gift on Father's Day, Mother's Day, Anniversary, wedding, Christmas and any occasion for your family, friend, pet. 100% Made In ...


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3.6

Average

TrustScore 3.5 out of 5

412 reviews

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3.6

All reviews

(412)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing!!! Super fast delivery…

I ordered 19 sarongs in various sizes with a personalised face image on them, the delivery was super fast, and I mean super fast as in 6 days and 2 of them being a weekend. The sarongs are amazing, definitely on the smaller size so size up maybe 1-2 sizes but they will be fine for us girls..

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Elsie was extremely helpful and very…

Elsie was extremely helpful and very quick to respond to my request for an amendment to my order she was kind and helped explain the order and processing time. Will definitely order from here again as I have had nothing but a great experience. Thank you!

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Socks balled and lost colour after 1 wash. Company also not Australian as they state.

15 August 2025
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Dear Customer. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned with your order, and make improvements soon. Please kindly contact us via service@myfacesocks.com.au so that we can work out a solution. Thanks for your understanding.

Rated 1 out of 5 stars

Poor service and product.

I ordered personalised socks for my husband's first Father's Day. While they arrived quickly, one of the socks had someone else’s face on it, which was very disappointing.
The quality was also poor, the socks weren’t made of cotton, and the printed design stretched out and showed the white fabric underneath. Because of the mix-up and the low quality, I requested a refund instead of a replacement.
At first, they only offered a partial refund, claiming the product was expensive to make, despite the error being entirely theirs. After several more emails, and only after I referenced my rights under Australian consumer law and questioned where the missing sock was (which featured my daughter’s face), they finally agreed to a full refund.
Overall, the experience was a waste of time, with poor customer service and a low-quality product.

17 September 2025
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Dear Customer. We are very sorry to hear about your negative experience. We take all feedback seriously and are actively investigating the issue you mentioned with your order, and make improvements soon. Once again, we apologize for any inconvenience caused and thank you for your understanding and patience in this matter.

Rated 3 out of 5 stars

Don’t order darker faces

Ordered 2 pairs, one of them was my dog’s face, she’s black. This one turned out awful- basically just a black smudge. They need to work on printing darker faces. The other pair was good.

25 August 2025
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi TK. Thanks for your feedback and sorry for the inconvenience. Could you please contact via service@myfacesocks.com.au so that we can offer a solution. Thanks in advance.

Rated 5 out of 5 stars

Quick response - thank you!

I ordered something and wanted to change the size of what I had ordered. I received a very quick response and was advised that I was able to modify the order. Still to receive the goods but so far so good 😊

30 August 2025
Unprompted review
Rated 1 out of 5 stars

terrible quality

I think it’s incredibly misleading to represent as an Australian based business then have all the orders shipped out of china which take forever.
Also the quality of the printing is terrible. My socks have come and the pictures are pixilated and faces are warped. Entirely unimpressed.

28 August 2025
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Clare. Thanks for taking the time to share the feedback and sorry for the inconvenience. An email has been sent to you. Look forward to hearing from you.

Rated 5 out of 5 stars

Totally recommend getting gifts from them.

Easy process to order Father’s Day gift, that’s cool and something unique. Although my order was partially incorrect, I contacted customer service and they fixed the issue and send out a new product. Before they did that, I got an email to approve the final product.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a Christmas present in December…

Ordered a Christmas present in December 2024. Researched the company said was Australian. I have wasted much time and communication giving this company the benefit of the doubt to no avail!! They have successfully taken my money and I have no product despite their constant reassurance that they will send it in 7 -14 days. Have waited 7 months before writing this review and I’m done. Don’t order from them!!

19 July 2025
Unprompted review
Myfacesocks logo

Reply from Myfacesocks

Hi Paula. Thanks for your feedback and sorry for the inconvenience. Please contact via cs@mufacesocks.com Thanks for your understanding.

Rated 4 out of 5 stars

Great product, just deceiving on the discount.

We bought shirts and put a photo and the age of the person we were celebrating on it. The shirts turned out so much better than we ever expected. The photo is super clear and sizing is right. The shirts are thin, but I think that is what you get these days. The only draw back was that the promised discount at the start of the order could only be added to one size. Not the whole order. So that was deceiving as it was not disclosed clearly at all.

14 May 2025
Unprompted review

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