mydays GmbH Reviews 14,279

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I bought two vouchers from Mydays: one voucher worth €149.90 and another voucher for €134.91 (this one was 15% off). For a 4-hour buggy ride at Lake Constance (December 2024). The description cl... See more

Rated 5 out of 5 stars

I get the mydays adventure as a birthday present from my children. In want to fly a 3D Simulator for 60 minutes, not only for 30 minutes. The service from mydays to get the longer time for my adventur... See more

Rated 5 out of 5 stars

No, I’m not paid for this and I don’t work for them but I’m super impressed with their customer service. I’ve had a few change issues because of covid times, and they have helped me each time. Thank y... See more

Rated 5 out of 5 stars

I’m very satisfied as usual with my purchased. It’s easy system and it made the people that I’m giving the gift so happy because the “Mydays GmbH” has always the perfect gift for all occation. 👍

Company details

  1. Gift Shop
  2. Adventure Sports
  3. Coupon Service
  4. Cultural Tours Provider
  5. Wellness Program

About mydays GmbH

Written by the company

Gemeinsamzeit: Das beste Geschenk! Die persönlichsten Geschenke sind gemeinsam gesammelte Erinnerungen. Verschenke Gemeinsamzeit in Form von Erlebnissen und mache Deinen Liebsten eine unvergessliche Überraschung. Zusammen Wellness genießen, ein feines Dinner zu zweit oder Action beim Traumauto fahren – für jeden Lieblingsmenschen gibt es ein passendes Erlebnisgeschenk. Verwirkliche jemanden den Traum vom Flugzeug selber fliegen oder schenke kostbare Gemeinsamzeit mit einem Kurzurlaub zu zweit. Bei mydays findest Du Geschenke für jeden Anlass und jeden Geschmack. Lass Dich von unseren Geschenktipps inspirieren und schenke Zeit! Ob ein Geburtstag ansteht, Weihnachten ist oder Du jemandem spontan eine Freude machen willst, Erlebnisgeschenke sorgen zu jedem Anlass für Freude. Zeit ist ein Geschenk, das jeder brauchen kann. Bei mydays findest Du eine große Auswahl an Geschenkideen für Männer und Frauen. Die mydays Erlebnisgeschenke bieten absolute Schenksicherheit: Jeder Gutschein ist 3 Jahre lang gültig und kann flexibel eingelöst werden. Deine Liebsten haben genügend Zeit, um ihn nach Belieben einzulösen. Dein Vorteil: Sollte Dein Erlebnisgeschenk doch nicht das Richtige sein, ist das kein Drama. Wir halten Dir und Deinen Liebsten alle Möglichkeiten offen, damit Deine Erlebnisgeschenke immer ins Schwarze treffen.

Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Disappointing Voucher Experience and Fees

I bought two vouchers from Mydays: one voucher worth €149.90 and another voucher for €134.91 (this one was 15% off). For a 4-hour buggy ride at Lake Constance (December 2024). The description clearly stated 4 hours, but at redemption I was told the vouchers are only valid for 3 hours. The voucher also states in the section “things you can look forward to”: 4 hours of buggy riding at Lake Constance.

After about 10 emails, I received the response that I had to accept the faults on the website and with the voucher – a clear neglect by the provider.

In spring 2025 I could not use the vouchers and now plan to redeem them in spring 2026. I also had to pay an additional €40 because Mydays apparently only sells gift vouchers and does not present the concrete tour including price.

Bottom line: Unreliable information on the platform, cumbersome customer support, hidden additional costs. I strongly recommend booking vouchers directly with the organizers. It’s usually cheaper, the organizer earns more, and the on-site service is generally better.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

The worst business relationships I have…

The worst business relationships I have ever had. Will definitely share in all my social media, to keep all my friends away from such a scam.
If you face any issues with the experience you book, they will do nothing to help you. So they are basically a useless proxy between you and the experience you book.

25 January 2025
Unprompted review
mydays GmbH logo

Reply from mydays GmbH

Dear Customer, thank you for your message. We're sorry to hear about your experience and completely understand your disappointment. We’d like the opportunity to show you the quality of our customer service and take a closer look at your request. According to our records, a binding booking has already been made. If the appointment did not take place, please send us a cancellation confirmation from the organiser. You can conveniently upload this via our contact form: https://kundenservice.mydays.de/. We look forward to hearing from you and working together to find a solution. Best regards, your mydays team

Rated 1 out of 5 stars

They sell events even when there are no…

They sell events even when there are no appointments for the rest of the year, anywhere.

Asked for a refund online but no answer in two days. Maybe this is one of those sites that sell online but only accept complaints by post.

Don’t waste your money and time. Avoid at all costs.

9 June 2025
Unprompted review
mydays GmbH logo

Reply from mydays GmbH

Hello from Munich, Thank you for your feedback. We currently have more enquiries than usual, which is why the processing time may be delayed. As it is not clear from your email that you would like a refund, we have filed this request internally. Best regards, Your mydays team

Rated 1 out of 5 stars

I don’t recommend this at all

I don’t recommend this at all. I ordered a package as a gift for Christmas and it has been more than 2 weeks since I bought it and I didn’t receive it yet. I’m afraid I won’t have it for Christmas and I’ve been trying to reach out the customer service without any response. Terrible bad

17 December 2024
Unprompted review
Rated 1 out of 5 stars

1 star is too much for this scam.

1 star is too much for this scam.
In july this year i paid 40€ for a restaurant voucher. I made a reservation and when we got there, surprise, the restaurant don’t recognise the voucher or the name of this “company”. They told me that i should try to get my money back, because they don’t work with them.
After i tried to contact mydays, they sent me an email in german explaining that i should have contacted them and not the restaurant…..wtf?!!! Such a complicated procedure, which is not clearly shown on the page or in the conformation email. Such a lack of transparency and understanding.
Since then i wrote at least 15 emails to them asking for my money back. I even added their CEOs address in the email, but guess what…no response. They are happy to scam people, and they sleep well at night!

7 July 2024
Unprompted review
mydays GmbH logo

Reply from mydays GmbH

Dear Emilie, thank you very much for your message. We are still offering the Breakfast Magic for 2 Düsseldorf experience. As we can see, you have not redeemed your voucher. You can only make an appointment with the organizer when you redeem the voucher online. We have received your emails. You will receive a reply shortly. However, we would like to inform you that you can redeem your voucher at any time. If you need assistance with this, we are always available by telephone. Best regards, your mydays team

Rated 1 out of 5 stars

Very bad and aggressive system.

No wonder why Mydays has such a bad rating.

I bought a voucher for a friend about two months ago. On 3rd of August I received a letter for paying a fine with a deadline until 3rd of August.
Apparently I had chosen to pay after receiving a bill. The bill was sent by Email and had landed in spams. And this letter came two weeks late, so that I lost the two weeks deadline.
Once I received the letter I looked into my Emails to find out what was going on (I have a 5 month-old baby, who takes all my energy and time, so I can't think of checking my Emails). Guess what! I had a new Email from a payment processing institution, with a fine in amount of two third of the voucher price!!

Calling the customer service brought nothing, they couldn't help since the case was transferred to that institution!

First, Mydays should have sent me the bill or a reminding letter per post, not at once the punishment.

Second, two weeks was a very short time for deadline. It was even not enough for thier letter to arrive!

I tell others about this story and will continue warning my friends about this aggressive attitude within just 1,5 month.

As a fair result people deny to buy from them, like a friend of mine, who decided to buy a gift from another platform.

3 August 2024
Unprompted review
mydays GmbH logo

Reply from mydays GmbH

Dear customer, thank you for your message. We are very sorry that you have experienced such inconvenience. We are pleased to inform you that the payment term after purchase is 16 days. If the amount has not been received by then, you have another 16 days until you receive the 2nd reminder. If the amount is not paid within 10 days, you will receive the 3rd reminder. After 10 days, the case will be forwarded to the debt collection agency. We hope for your understanding. Many thanks and best regards, your mydays team

Rated 1 out of 5 stars

Awful experience

Awful experience. Recorded a booking on Monday on the mydays site, instant email back thanking us and that the hotel in question would be confirming within 48 hours. I called the hotel after 3 days, they had not received anything from mydays. I sent an email to mydays which initiated an automated ticket. I called the hotline 9 times over 2 days, just an endless voicemail telling me how mydays understands how precious my time is. This is probably the worst customer experience I have had in a decade. This company deserves to go out of business and will most likely do so. Unfortunately it will go down with many well-intentioned clients having spent money with them.

NEVER AGAIN!!!!

As of April 15, case still not resolved.

5 April 2024
Unprompted review
mydays GmbH logo

Reply from mydays GmbH

Dear customer, thank you for your message. We are sorry that you had such an experience. We have received your email. Your request is already being processed. As soon as we receive feedback, we will notify you as quickly as possible. Please be patient. Thank you very much and kind regards, your mydays team

Rated 5 out of 5 stars

Everything was great

Everything was great, I booked the gift cards by mistake and got the return very quickly and the customer service was very kind, professional and supportive
If I ever book any gift card then with mydays :)

8 August 2023
Unprompted review
Rated 5 out of 5 stars

Good and easy

It was easy to choose and buye, the parcel came quick and was beautifully packed as a Gift.

1 August 2023
Unprompted review

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