DISHONEST AND BAD CUSTOMER HANDLING. I went here with my GF to check out a pair of shoes and the lady here was very nice at first and she helped me find my size and even gave me a pair of sock... See more
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See what reviewers are saying
Crockett & Jones Coniston boots arrived in Canada very quickly by courier with excellent online tracking , were as described on website and in good condition,right size etc. They were nicely packed, i... See more
The shopping experience has been great, probably because I found the Alexander Mcqueen shoes that I was really looking for but on the other hand my payment app didn't work at first and Ina from the... See more
I am very impressed buying from Budapester, the package arrived very fast via DHL, no need paid extra tax becouse already include. The product is highly branded. Very recommended seller
Company details
Written by the company
Mittlerweile zählt MyBudapester.com zu den weltweit führenden Adressen für Schuhe, Taschen und Lederaccessoires der begehrtesten Designer. Seit seiner Eröffnung konnte MyBudapester.com einen treuen Kundenstamm für sich gewinnen, der von Liebhabern luxuriöser Klassiker bis hin zu jungen Trendsettern reicht. Unser Onlineshop MyBudapester.com ist geboren und bietet das Beste von über 120 internationalen Top-Designern - und das rund um die Uhr - weltweit. Die Verwendung der neusten Technologien im E-Commerce haben MyBudapester.com rasant zu einem der führenden Retailer für Luxusgüter im Internet gemacht. Seit dem 01. Juni 2024 gehört MYBUDAPESTER zum Berliner Premium Schuhunternehmen SHOEPASSION Durch den Zusammenschluss ergeben sich viele Vorteile für Sie als Kunde: - Erweiterung des Sortiments um hochwertige und handgefertigte Schuhe, Taschen und Accessoires - Verbesserte Benutzererfahrung durch kontinuierliche Optimierung des Shops - Erstklassiger Kundenservice durch die gebündelte Expertise von MYBUDAPESTER und SHOEPASSION - Exklusive Angebote und Sonderaktionen
Contact info
Wolfener Straße 32-34, 12681, Berlin, Germany
- +49 (0)30 609 83 70 12
- kontakt@mybudapester.com
- www.mybudapester.com
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from MyBudapester.com
Dear Lola,
thank you very much for your kind feedback!
Visit us soon again!
Yours sincerely,
MyBudapester
Class company with quality packaging…
Class company with quality packaging which added a nice touch. Dispatch was fast, with regular updates.
9 August 2020
Unprompted review
Reply from MyBudapester.com
Dear Mike,
we greatly appreciate your positive feedback!
Thank you very much!
Yours sincerely,
MyBudapester
Super Happy
Great stuff, great and fast shipping, got it one day before scheduled! Will definitely buy it again here. 🌟🌟🌟🌟🌟
Just wondering how often do you update stuffs from Crockett & Jones?
9 August 2020
Unprompted review
Reply from MyBudapester.com
Dear Jobbe,
thank you very much for your positive feedback!
We welcome you with pleasure among our customers and will be happy to provide you also in the future with beautiful shoes. We kindly ask you to contact our customer service directly regarding your question of restocking.
Yours sincerely,
MyBudapester
Reply from MyBudapester.com
Dear Funmi,
it's great to hear that you are happy with your new slippers!
Visit us soon again, we are looking forward to welcoming you!
Yours sincerely,
MyBudapester
Very nice boots
Very nice boots, I love the material and appreciate the high quality...Delivery was fast...
8 August 2020
Unprompted review
Reply from MyBudapester.com
Dear Britta,
your positive feedback is much appreciated, thank you very much!
We are glad that you are happy with your overall shopping experience in our shop.
Enjoy your new boots!
Yours sincerely,
MyBudapester
Fast shipping easy returns
Fast shipping easy returns. Only hiccup is that the return label was not included. Responsive customer service. Product is genuine. Very satisfied and will order from them again.
5 August 2020
Unprompted review
Reply from MyBudapester.com
Dear FeeGee,
thank you very much for taking the time and leaving us feedback.
We are glad that you are satisfied with your overall shopping experience in our online shop!
Visit us soon again, we are looking forward to welcoming you!
Yours sincerely,
MyBudapester
Reply from MyBudapester.com
Dear Mimi,
thank you for your kind feedback!
We look forward to welcoming you back soon!
Yours sincerely,
MyBudapester
One shoe is a bit wider than other
One shoe is a bit wider than other. So I had to return.
21 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Cathlin,
we very much regret your negative feedback.
Unfortunately, with the quality control that is carried out before each order is shipped, it is difficult to find out if the fit of both shoes is the same. We generally assume that the fit of both shoes is equal. If this is not the case, it is probably a manufacturing error. As soon as we have received your return, we will look into your complaint.
Please check your inbox, our customer service has already provided you with a return label.
Yours sincerely,
MyBudapester
Reply from MyBudapester.com
Dear Philippe,
thank you very much for your feedback!
Enjoy your new shoes!
Yours sincerely,
MyBudapester
Excellent service!!!
Super fast shipped out. Arrived Canada in two days. Impressive!
18 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Chris,
thank you very much for your positive feedback, it is much appreciated.
It's great to hear that you are happy with your order.
Visit us soon again!
Yours sincerely,
MyBudapester
Casadei Shoes
Casadei Shoes
I love these boots. Super comfortable, true to fit. Will be ordering more from MyBudapester for sure! Thank you
14 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Val,
thank you very much for your great feedback.
Enjoy your new Casadei's to the fullest!
We'll be happy to welcome you soon again in our shop.
Yours sincerely,
MyBudapester
Haven’t heard anything about my order…
Haven’t heard anything about my order no confirmation email just hoping & preying. I get my item I wanted 200008426
13 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Shay,
thank you very much for contacting us.
We kindly inform you that our customer service has already contacted you regarding the current status of your order. Please check your inbox.
Yours sincerely,
MyBudapester
I would purchase again
The packaging was neat. It arrived in only 10 days.
7 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Dina,
your positive feedback is much appreciated, thank you very much!
Enjoy your purchase!
Yours sincerely,
MyBudapester
I’m happy but it was stressful
I’m rewriting my review due to the fact my order is on the way so I am satisfied I only reorder because my money was returned and I gave y’all numerous of calls no answer but I’m glad it’s figured out also I only reorder due to the fact when I did contact dhl they told me if my money was returned I’m not getting the shoes and that my order had never been picked up and soon as I hung up I get the email so I am sorry
6 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Dasha,
we sincerely regret your negative feedback.
The numerous order attempts apparently led to confusion.
Since two orders were successfully placed, two orders were sent out.
The shipping confirmations as well as the tracking links had been sent to you via mail.
We could not find any mistake on our part after a thorough examination.
Our customer service is already in contact with you in order to solve the issue as soon as possible.
Yours sincerely,
MyBudapester
Poor customer service
I placed an order on the website 3 days ago but the order still says processing???
The website claims to have items dispatched next working day but clearly not the case.
I’ve sent numerous emails but have received no response so assume they won’t be fulfilling my order. I wished I’d have gone to a trusted online store now, lessons learned!
Trouble is, I don’t want to order with someone else then weeks later receive theirs so really not a great experience at all.
Fair enough there could be mix ups with the order but a complete lack of customer service makes this a one star service!
4 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Andrew,
thank you very much for your feedback.
We apologize for the waiting time.
Please be assured that our customer service is replying to every inquiry as quickly as possible, unfortunately, due to the current situation, there might be some slight delays.
We have sent you an update regarding your order status, please check your inbox.
If you have further questions, please don't hesitate to contact our customer service at any time.
Yours sincerely,
MyBudapester
Order number 100208358
Order number 100208358. This is my first order with company. The process of ordering on the website was smooth but I have two order numbers-one that got declined and the other that was accepted. I can only see the cancelled order on my account, even though I have been charged for the accepted order. I am unable to track the accepted order as it is not viewable from my account. Perhaps your system has a problem? I tried to email customer service regarding this matter but the email was undelivered. Please can someone get in touch. Will amend rating soon as this is resolved as I do not know how your order system works.
3 July 2020
Unprompted review
Reply from MyBudapester.com
Dear Julie,
thank you for your notice regarding the incomplete listing of your orders in your customer account.
We will review your information immediately.
Please check your inbox, we have sent you an update regarding your order status.
If you have further questions, please don't hesitate to contact our customer service at any time.
Yours sincerely,
MyBudapester
Great selection and service
Great selection and service, also great sales!
30 June 2020
Unprompted review
Reply from MyBudapester.com
Dear Alhe,
your positive feedback is very much appreciated.
It is great to hear that you are satisfied with your overall shopping experience.
Visit us soon again!
Yours sincerely,
MyBudapester
Top Performance
29 June 2020
Unprompted review
Reply from MyBudapester.com
Dear customer,
thank you very much for your positive feedback.
It is much appreciated.
Yours sincerely,
MyBudapester
My most frustrating shopping experience
My most frustrating shopping experience
Delivered same order twice
After 6 eMails a 4 phone calls I still have no return address ticker to send the over-delivery back and get my double payment reimbursed
now another week past, I got a mail from MyBudapester, then another 3 eMails requesting the same informations - I still don't have an address to send the wrong delivery back, I just can quote the Bibel: Jesus forgive then, they don't know what they do ...
24 June 2020
Unprompted review
Reply from MyBudapester.com
Hello Mr Fischer,
thank you for your feedback.
We regret that you are not satisfied with the progress of your order(s).
Since you placed two orders, consequently two orders were shipped.
We could not determine a fault on our part.
As we need further information from you regarding the return in order to arrange for a DHL pick-up, our customer service has contacted you once again. Please check your inbox.
If you have any further questions, please contact our customer service.
Best regards,
MyBudapester
Highly recommended
MyBudapester sell a great range of genuine designer products at competitive prices. The website is easy to navigate and the order process is straight forward.
I received lots of communication informing me of delivery and my lovely shoes arrived quickly and well packaged.
I highly recommend MyBudapester
20 June 2020
Unprompted review
Reply from MyBudapester.com
Dear Sarah,
thank you very much for your positive feedback.
We are pleased that you are fully satisfied with your shopping experience.
Visit us again soon, we look forward to seeing you!
Yours sincerely,
MyBudapester
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