Musixmatch Reviews 

906
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 298 reviews, reviewers had a great experience with this company. Customers frequently mention that adding, translating, and synchronizing lyrics for their favorite songs across various popular music platforms is a smooth, rewarding, and enjoyable process. People also deeply appreciate the supportive customer service team, noting that staff members are exceptionally kind and genuinely helpful when handling tricky account requests. However, some people mentioned that the website and application can sometimes feel buggy, making basic navigation, loading screens, and publishing slightly difficult to manage. Reviewers additionally experienced frustrating verification delays when trying to get their artist profiles approved or waiting for proper responses from customer support tickets.

What people talk about most

User experience

People report ambiguous experiences with user_experience, as feelings about the platform are heavily divided.... See more

Application

Users describe ambiguous interactions with app, as experiences are heavily polarized. On one hand, music fans... See more

Website

Consumers find website experiences to be mixed, as many reviewers report encountering endless captcha loops,... See more

Product

Customers consistently note ambiguous experiences with product, reflecting high disagreement regarding its... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a high level of disagreement among... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Even though it may be a little tricky to begin with, it is because they make you go through a brief course to guarantee transcription quality, which I believe to be a very good thing. Once you're i... See more

Rated 4 out of 5 stars

Update 12/15: Updated the review as after writing it they did come look at the account and do some updates. It appears that for the most part things now are behaving the way they advertise so w... See more

Company replied

Rated 4 out of 5 stars

I just found out about this site today while searching for an English translation of a song I like, and I absolutely love it. Since it's my first day around, I have lots of things that I have no idea... See more

Rated 4 out of 5 stars

A terrible service that's practically impossible to use if you're a free user. I only have one artist, why should I pay for another subscription? I registered, provided my... See more

Company replied


Company details

  1. Business Services

Written by the company

Musixmatch is the world's largest catalog of song lyrics and translations


Contact info

4.1

Great

TrustScore 4 out of 5

906 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.1

All reviews

(906)

346 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's simple yet complete

It's simple yet complete, and also very intuitive. The app could be more optimized; it's easier to write, edit, and sync through the website,Even so, it's an excellent platform.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Great platform for music lovers

Musixmatch has been great because the platform is easy to use, the community is supportive, and the tools for editing lyrics or syncing lines feel really polished. I appreciate how quickly changes get reviewed and how clear the guidelines are. It’s satisfying to know that what I contribute helps make the music experience better for everyone

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Enjoying music with synced accurate lyrics

The ability to enjoy the music with synced and accurate lyrics which helps the listener enjoy the music better.
And also if song is in a foreign language, you can get possibility to understand the artists track message from the translations of each track.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

Horrid experience

Horrid. Musixmatch, at least the free version, is the least user friendly site I've come across other than Microsoft. Full of more bugs than a summer cornfield. No company assistance, just constant redirect to have other users fix their problems. Even basic things don't work or are stuck in an endless loop between pages or site sections. Not even a contact form or bug report. Can't believe they're still in business.

12 November 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hello,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is to make Musixmatch as easy and enjoyable to use as possible, and we’re here to help when things don’t go as expected.

If you need assistance, here is the Contact Us page: https://support.musixmatch.com/en/articles/234474-contact-us
.

If you’re an artist using Musixmatch Pro, you can also contact us directly by clicking “Get help” on your dashboard’s home page.

And if you’re a music fan using our Lyrics Finder app, you’re welcome to connect with other users, share tips, and get help in our community Slack: https://community.musixmatch.com/?lng=en

Thank you again for your feedback — it helps us continue improving the Musixmatch experience for everyone.

Best Regards,
The Musixmatch Team

Rated 1 out of 5 stars

Imagine paying a business to make money…

Imagine paying a business to make money off your intellectual property; that's musixmatch for you!

Not only that, the business even lets you use your free time to work for them if you're a contributor. For free!

They don't answer your questions either when they get too complicated, they just refer you to the artists space, an echo chamber of small artists trying to promote their work to no audience. And where no questions are left answered.

There is no transparency at all, I'm yet to see how I can collect any royalties on the content I provide and there is no way you can get past this business since it's holding a monopolistic position on the market. Yay, great company.

3 November 2025
Unprompted review
Musixmatch logo

Reply from Musixmatch

Hi Paul,

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

At Musixmatch, we value every contributor and rights holder who helps make lyrics accessible to millions of listeners worldwide. We completely understand your concerns about ownership and royalties. To clarify — if you are a self-published songwriter (without a publisher agreement), it’s indeed possible to register your works with us so that your rights and royalties are correctly managed.

Since this process currently requires manual onboarding for songwriters, please reach out directly to our dedicated team at publishers-support@musixmatch.com. They’ll provide you with the necessary information and contract to get started.

You can also find more details in our Help Center here:
👉 https://support.musixmatch.com/pro/en/articles/211350-i-am-a-self-published-writer-what-should-i-do

Thank you again for sharing your thoughts.

Best Regards,
The Musixmatch Team

Rated 3 out of 5 stars

Nounderstand.Co.uk

Currently using Oremium but want to upgrade to Pro. Seems there is no path without losing the account I already have.

1 November 2025
Musixmatch logo

Reply from Musixmatch

Hi David,

Thanks for reaching out! No worries — you don’t need to lose your current account to upgrade. 🎶

With the same Musixmatch account (using the same email), you can keep your Musixmatch Premium subscription on the Lyrics Finder app and also have a Musixmatch Pro for Artists plan. Simply sign in at pro.musixmatch.com using your existing account details to get started.

If you run into any issues, our team will be happy to help!

Best Regards,
The Musixmatch Team

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