Multi-Tool-Store Reviews 

554
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really easy to deal with! Excellent Value for money 💰 I made 3 separate Leatherman purchases within a couple of weeks. A Supertool 300m, A Raptor Rescue and a Skelatool CX, All engraved. All arri... See more

Rated 5 out of 5 stars

Absolutely excellent service, contacted them for advice as wanting a gift, contacted and kept in contact through the buying process. Arrived promptly. In excellent time for grandsons 18th, he's a farm... See more

Rated 5 out of 5 stars

Needed a gift for my son and a web search came up with MTS as , potentially, the best option. Purchase process was easy and MTS after sales communication were very helpful. The item arrived securely... See more

Rated 5 out of 5 stars

I bought the Leatherma Wave for our son as a gift for graduation from Army Basic Training. We chose the Wave because several older soldiers recommended it and because of the numerous tools, two knife... See more

Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(554)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Multi tool

Very well packaged, and a fast delivery. The engraving was perfect. Highly recommended, 5 stars

19 January 2023
Unprompted review
Rated 4 out of 5 stars

I would buy again

This is the second time I have purchased and both expansions were positive- I would buy from here again !

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Great service at a great price

At the time I decided to change my wave although it was still in good working order.
I went for the charge to possibly keep a sharp edge on the blade for longer. The upgrade was made more appealing as you had offers on at the time and I couldn't find one cheaper.
I ordered just after Christmas and thought it would take a while to be delivered but it came very quickly.

28 December 2022
Unprompted review
Rated 5 out of 5 stars

Good experience all-round

The website was easy to browse with plenty of products listed and prices were very competitive.

I ended up ordering a Leatherman Surge on 21/12 and it duly arrived on 28/12, well-wrapped and in a proper Leatherman presentation box, with the extra file blade and nylon pouch. A small sharpening stone and vial of oil was included. I wasn't in a hurry regarding delivery and it was at a busy time of the year, so a week was fine.

The tool seems perfect and I have already used it for a few small tasks, especially the pliers, which are very robust.

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Ordered a multi-tool for a Christmas present & chose the Royal Mail 24 option. A week after the expected delivery date it hadn’t arrived despite the Royal Mail receiving it from the seller. Multi-tool-store were very helpful, arranged a DPD delivery of a replacement which arrived three days before Christmas. Great service, very friendly & also have arranged an easy free return of the extra multi-tool which eventually also arrived from the Royal Mail.

22 December 2022
Unprompted review
Rated 1 out of 5 stars

Timing is everything

Can’t believe a professional company when knowing that the Royal Mail was going on strike decided to use them as their chosen courier. Two weeks after the order was completed it still hasn’t arrived. So much for a Christmas present. Clearly your dispatch department either didn’t care or think this through.

27 December 2022
Unprompted review
Rated 5 out of 5 stars

All good

Delivery took a little longer than expected but its december so OK, arrived before Xmas, all good. Thanks

19 December 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service when there was a…

Great customer service when there was a mistake with my delivery address ( most likely my error!) .it was sorted out immediately and I was sent an email almost simultaneously with the details corrected. The item is a gift for my husband who managed to lose his previous leatherman🙈. I've had it engraved which is a lovely personal touch. I would recommend this company and use again

1 December 2022
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service - couldn't have been more helpful even when the issue was my fault.
Product arrived very quickly and the engraving looks great.
Would definitely use again

2 November 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look