very disappointed by this service, ordered 2 glass tables on July 18th with a 7 day delivery, 3 weeks later still no delivery. None of their tracking works, truly a terrible service. Cannot vou... See more
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First of all I am very happy with the product itself. We ordered office chair for my daughter and we like it very much, quality, comfort, design. Equally I am happy that also after sales service and c... See more
Company replied
We received the goods on time, professionally packed and in the promised quality and are highly satisfied. The customer service is reliable, but not immediately available to the customer. We had calle... See more
Company replied
After a few months of waiting, given supply issues, we were finally advised that our table was on its way, I tracked it excitedly and a few days later it was showing as delivered (10August) on the D... See more
Company replied
Company details
Written by the company
Amamos la decoración y por eso buscamos los mejores muebles de diseños famosos actuales y pasados, actualizando nuestro catálogo de muebles de diseño continuamente, no olvidéis visitar nuestra tienda online porque siempre hay novedades en todas las categorías.
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3.2
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 month
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Reply from Mueble Design
Gracias por elegirnos y por compartir su valoración. ¡Esperamos volver a verle pronto!
Fantastic products
Fantastic products, well designed and good quality at really good prices.
19 September 2017
Reply from Mueble Design
Gracias por confiar en MuebleDesign. Esperamos que disfrute mucho de su compra.
Reply from Mueble Design
¡Muchas gracias! Nos alegra saber que todo ha ido según lo esperado.
Satisfied
I ordered a Dining chair which arrived quickly and not damaged but the screws where missing which they sent staight away so no complaints
17 March 2017
Reply from Mueble Design
Gracias por su valoración. Cada opinión nos ayuda a ofrecer una experiencia mejor a nuestros clientes.
What you see is what you get
Good communication , Good quality products and speedy delivery. Happy costumer.Will buy from you again
16 March 2017
Unprompted review
Reply from Mueble Design
Gracias por compartir su experiencia mediante esta valoración tan positiva.
Produto regular - Atencion personal exceptional
4 January 2017
Reply from Mueble Design
Gracias por compartir su experiencia mediante esta valoración tan positiva.
Trustworthy and efficient!
A++. Less then 72 hours arrived to Lisbon. Great communication. Highly Recommended
10 November 2016
Reply from Mueble Design
¡Gracias por su confianza! Esperamos que disfrute de su compra durante mucho tiempo.
still waiting !
the shipping Co. SEUR had promised delivery of my order by Oct.31. This is still shown on their internal tracking system. However, to this day nothing has arrived. The tracking system shows 'shipping incident' and 'managing your order', but there's no reply from their customer service neither.
2 November 2016
Unprompted review
Reply from Mueble Design
Dear Hans,
Yesterday was holiday in Spain so we didn't have enough time to work on this issue, please we would appreciate if you can contact our commercials within today
Regards
Antoni - Responsable Ventas
Incredible quality!! 2 days shipping!! Still surprised how good the experience was!!
2 days shipping!! Still surprised how good the experience was!!
1 November 2016
Reply from Mueble Design
¡Muchas gracias por sus cinco estrellas! Esperamos volver a verle muy pronto en MuebleDesign.
Parfait! Parfait!!
I want to express my total satisfaction on this excellent deco e-shop.
Everything went perfectly well.. delay respected, customer service always present and ready to answer to my questions, product as described.
I recommend muebledesigne without any hesitation.
Bravo for your excellent service !!
Elina
24 October 2016
Unprompted review
Reply from Mueble Design
Muchas gracias por su valoración y por contar con nosotros para decorar su hogar.
Reply from Mueble Design
Gracias por formar parte de MuebleDesign y por compartir su satisfacción con nosotros.
third time good time
I had some trouble initially with the marble table sent, but in the end all got resolved. Table on first delivery had a structural problem; it was replaced relatively quickly but unfortunately arrived broken during transport. Third one in great condition.
Pre- and post-venta are nice, main problem is with the delivery company, which is very inflexible in its communication--pretends to but in reality does not accept a change in telephone number and never carries up to the floor, no matter how much you try--paying the 60 euro in advance and confirming that you need the carrying up.
26 September 2016
Unprompted review
Reply from Mueble Design
Agradecemos su valoración positiva y tomamos nota para seguir mejorando cada día.
Reply from Mueble Design
¡Muchas gracias por sus cinco estrellas! Nos alegra saber que ha tenido una buena experiencia con MuebleDesign.
Great service
We ordered 5 Eames replica chairs in total. Everything arrived in perfect condition. It took the order only 2 days to arrive. I am very very happy with my purchase and would recommend it to others without hesitation.
26 July 2016
Unprompted review
Reply from Mueble Design
Su valoración significa mucho para todo nuestro equipo. ¡Gracias por elegirnos!
Could be much better
We bought the Noguchi Coffee table style 19 mm. The legs arrived well - and so did the glass table top - miraculously, since the wood package was literally falling apart upon arrival. The packing as totally inadequate considering the weight of the glass top.
28 June 2016
Unprompted review
Reply from Mueble Design
Dear Christian
We are sorry that the packaging didn't arrive in good conditions, actually when it left the logistic warehouse was in perfect conditions but propably on the way was maltreated by the shipping company. We use strong carton and wood case to protect the glass from being broken.
Thanks for warning us about this issue
Antoni
EVERYTHING OK
28 May 2016
Reply from Mueble Design
¡Gracias por su excelente valoración! Estaremos encantados de volver a atenderle.
Reply from Mueble Design
Esperamos que su compra le acompañe durante mucho tiempo. Gracias por confiar en MuebleDesign.
Reply from Mueble Design
¡Muchas gracias por sus cinco estrellas! Esperamos volver a verle muy pronto en MuebleDesign.
Efficient delivery and good product
Efficient delivery in Portugal (2 days) and good product
24 May 2016
Reply from Mueble Design
¡Gracias por elegir MuebleDesign! Esperamos que disfrute mucho de su nuevo producto.
Quick delivery, no issues
Delivery was very good.
The chairs were full of dust and with some stains, but after cleaning them, all ok.
23 May 2016
Reply from Mueble Design
Muchas gracias por elegir MuebleDesign. Ha sido un placer atenderle.
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