Every time I purchase items from MTCshop.I never got dissapointed.This is a full legitimate site for buying games or codes.And the customer service is so much appreciable.Everytime they helped me when... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The Customer Services is fast, before i topup for MicoLive Mena regions and actually it's wrong, as long your order regions is differs with your current id regions, it wouldn't match, so your fund... See more
Huge thanks to @Jill Support 131, Elina, and the entire support team at MTC Game! The website is excellent, with great products, and you can shop without any worry ❤️ The support team is truly... See more
Company replied
at first i was frustrated… but i got the help i needed in the end. And i understood why i was frustrated in the beginning because MTCgame was trying to protect my credentials hence the needed authen... See more
Company replied
Company details
Written by the company
MTCGAME is an international online platform that provides digital codes and services to gamers. Though MTCGAME started as a local digital store, due to effective projection and innovative approaches, it successfully managed to expand its services globally over time. Being in the industry for over two decades, we are in service of more than 5.000.000 active users worldwide. To offer a better service for our customers, we provide 24/7 online Live Support. Using trustworthy service, years of experience in the game industry, and also with the variety of local and global payment methods provided, we have grown into one of the most reliable online gaming hubs. As MTCGAME, we keep growing by adding new games and partners into our structure.
Contact info
Unit 2508A 25 / F Bank of America Tower, 12 Harcourt Rd. , 2508A 25, Central, Hong Kong
- +442033897923
- info@mtcgame.com
- www.mtcgame.com
Breach of guidelines
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
Used Code Received – Still No Resolution After 24+ Hours
Thank you for your reply. For privacy reasons, I won’t share my details here publicly. Please let me know the correct support email or channel where I can send my order number and account information securely.
24 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
Great Support and resposive
Great Support and resposive , I have been purchasing from them for quite some time and all everything worked, thanks @Jill support 131
26 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
good and fast response
good and fast response. thumbs up for " JILL" SUPPORT 131
26 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
I have buy card but i can’t really find…
I have buy card but i can’t really find it because i have not received code
24 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
A remark on Alex
he was very calm and attended to me on time without hesitation
thank you
26 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
I left some change in the game can’t…
I left some change in the game can’t use it so e Dey pain me
But thanks to @Jill support 131
25 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
support 70 the goat
25 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
LOVE HIM💖
LOVE HIM💖
I recommend them 100%, and thanks to Julian for keeping an eye on my order. Greetings from HONDURAS ❤️ I love you all
25 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
We would like to thank Julian for…
We would like to thank Julian for providing full support with great clarity and patience, without getting tired, and for being very cooperative until the issue was completely resolved.
25 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Tried to buy a google play code
Tried to buy a google play code
The code didnt work within my region even tho i did contact sopport befor purching to make sure it would work. Didnt work and when i contacted them again they wouldent refund me and blamed it on google play.
So no refund and a code i cannot use.
And then they blocked me in support chat when i pointed out that there was an issue with the code and they should refund me for telling me it would work in my region
25 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
Everything was smooth
25 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
My boyfriend get me a 50$ card…
My boyfriend get me a 50$ card yesterday but he don’t have international passport how can I get the card code please
24 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
good job..thnks
25 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Not a happy customer, sending used codes
I’ve been a loyal customer of MTC Game for over two years, and what they’ve turned into is honestly unacceptable. Prices have skyrocketed by nearly 50% in just one month with zero justification — it feels like pure greed at this point.
Their customer service is even worse. It’s slow, robotic, and completely useless when you actually need help. I was sent a used code — which is completely unacceptable — and instead of fixing it immediately, they kept dragging things out with delays and generic responses.
This is not the same company I trusted before. The way they treat customers now is disgraceful. I’m done with MTC Game for good, and I will be warning my community and friends to stay away. Be very careful before spending your money here.
25 April 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
Too fast and very kind person.
24 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
Support layla 300 was patient kind and…
Support layla 300 was patient kind and helped me solvr my problem rrlly profesional 5 stars all day any day
24 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
So helpful and the most important thing…
So helpful and the most important thing soooooo respectful i really appreciate layla 🙏🏻🙏🏻 (support-300) (LAYLA)
24 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Best support ever i was so lost with…
Best support ever i was so lost with redeeming my purchases and they made it so easy for me..3 minutes and UC was in my account!
24 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for your positive evaluation. We are pleased to have provided you with a satisfactory experience and appreciate your confidence in our company.💙
Kind regards,
MTCGAME Support Team.
Very helpful and the service employee…
Very helpful and the service employee patience was great
April, support 70
24 April 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.