Great price and flawless transaction
Ordered some Victoria trainers. The price was really competitive and the item arrived when it was estimated that it would. Very happy with the transaction :)
7 March 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
No tags and stinks of smoke
Item arrived quickly, but with no original tags and stinking of stale cigarette smoke.
27 November 2024
Unprompted review
Excellent customer service
I have just purchased a pair of trainers at a great price. They were delivered to the wrong address. I tried to contact Royal Mail without success but got hold of Aaron at Mr Mrs Stitch immediately. He was so helpful and promised me a replacement if they didn’t turn up. I did manage to track them down but Aaron really put my mind at rest. I love the trainers and the excellent service I received.
13 September 2024
Unprompted review
My experience couldn’t have been better
My experience couldn’t have been better. Ordered a pair of jeans on Monday afternoon, dispatched an hour later, with me by 11am next day! 😃
I had made an order before and returned, I was refunded quickly and no problems.
I would definitely buy again and recommend the site. Thank you I love my item so much xx
18 June 2024
Unprompted review
Could not have been more helpful
Could not have been more helpful. I ordered a pair of jeans and they did not fit. Requested there returns label, printed it out, stuck it on my parcel and didn’t have to queue at the post office because of this. Love that! Thank you for my refund and your kind advice. Definitely will be back.
7 March 2024
Unprompted review
No email response
No email response, had to call both times to follow up on a lost return. I was told it was my responsibility, however Royal Mail explained it wasn’t. I wasn’t reassured that I would be fairly refunded. This has been very frustrating. Reflects negatively on small businesses.
7 March 2024
Unprompted review
Worst and most outrageous store in this and any other parallel universe!!!!!
This store is just a disgrace!!!
11 January 2024
Unprompted review
Very happy!
Competitively priced, decent delivery timescale and one very happy customer. Overall, a really nice selection of both classic and contemporary high quality clothing.
Only thing they could enhance on the website is the product description and a bit more detail in their own take on the product e.g. few more pics (my Nudie Lean Dean Jeans only had 4 pics, more with people wearing them would be good), provenance, quality, what it goes well with and top tips to keep the item in prime condition.
I'll definitely be using Mr and Mrs Stitch again. Keep up the great work.
16 December 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.