Moving Home Made Easy Reviews 500

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Couldn’t recommend the Moving Made Easy team highly enough. There were a number of logistical challenges around our move, yet the team remained calm and helpful at every point. They were efficient and... See more

Rated 5 out of 5 stars

Removal team were brilliant. Derek, Jason and Bert were joined by 3 others on day one and on day 2 Derek and Jason finished up. Very competent and friendly people. Nothing was too much trouble and sto... See more

Rated 5 out of 5 stars

Very experienced, professional, clean and tidy. Lovely bunch of guys, even with our elevated house position. Protected everything well. Had a bit of a wait for the keys, but they added extra hands... See more

Company replied

Rated 5 out of 5 stars

Very best service, Great Company Second part of my move involved coming out of storage and transport nearly 300 miles away. The team set off ridiculously early arriving morning of 23rd. They negotia... See more

Company details

  1. Moving and Storage Service
  2. Moving Company
  3. Storage Facility

Written by the company

Moving Home Made Easy provides a local, national and international professional moving service from our base within the heart of Glasgow. Family run with experience for over 30 years you couldn't be in better hands. We offer a wide range of domestic removal, storage and packing services personalised to suit your needs. Our reputation is built on first class customer service and our helpful attitude and attention to detail will ensure that your move is an enjoyable experience. Moving home has never been easier...


Contact info

4.8

Excellent

TrustScore 5 out of 5

500 reviews

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Rated 5 out of 5 stars

Great Service!

Moving Homes Made Easy were honestly excellent from start to finish. Very professional but also genuinely friendly and easy to deal with, which made a big difference on moving day. James and Lewis worked hard, were careful with everything, and kept things moving smoothly. Easily a 5-star service.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

The most accurate business name ever

We moved 2 weeks ago, and everytime I’m asked how the house move went, I say “amazing as the movers we had were a game changer”. From offering the day before collection option, wardrobe box transfer of our clothes, and great care taken with all our stuff to the fantastic customer service and professionalism, flexibility and competitive pricing, I have moved several times in the past but never so seamlessly and stress free. That’s thanks to James and the team.

Moving Home Made Easy do exactly what they say on the tin!

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service! Moving home made *very* easy!

Really pleased with the service provided by James and Derek. Both are grafters and don’t just get the job done, they get the job done exceptionally well. Clearly take pride in their work.

We were moving from a 2nd floor flat in a busy street in the west end of Glasgow to a first floor flat a short distance away. Finding adequate parking, the stairs and navigating the close with large furniture; no issues for them!

They showed genuine care for our belongings and everything was packed and carried with care. I was even told I should pick up furniture when I was caught scraping it across the floor as it damages my flooring!

They are also both quite funny!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Can't Imagine Moving Without Them

We had a really excellent experience with this removal company from start to finish, and I would happily recommend them.

We booked both packing and moving services. On the first day, two men arrived promptly at 8:30am to do the packing, and they were both so friendly, lovely, and a pleasure to have in the house. They were incredibly helpful, communicative, and efficient, and packed everything up amazingly quickly — they were done by around lunchtime. We do have a small house, but I was still impressed by how fast and carefully they worked. They wrapped fragile items properly, brought hanging wardrobe boxes for clothes, and were really thoughtful about checking what we wanted packed and what we might still need left out. That kind of communication made the whole process much less stressful. They were also kind enough to help my partner carry some extra items downstairs that were going to the tip.

On moving day, they were again there promptly at 8:30am. One of the packers returned, along with James and another team member, and they got started loading the truck straight away. They worked so efficiently that I think they were finished loading by around 12pm. They dismantled furniture, including the bed.

What really stood out was how helpful they were beyond what we had even agreed. They moved all of our potted plants, even though that hadn’t been discussed beforehand, simply because they had space in the van. One team member in particular, Alex, went out of his way to help me save one of my trees that nobody else thought was worth keeping — he carefully wrapped it in blankets so it wouldn’t make the van muddy, and I really appreciated that.

They also kept checking in with us during the day while we were waiting for the keys, which was incredibly reassuring. I’d definitely recommend the late key waiver — we ended up needing it, and it made a big difference.

Once we got to the new house, they unpacked everything, put boxes in the correct rooms, checked where we wanted items placed, reassembled the furniture they had dismantled, and even rehung our clothes in the wardrobes. Everyone was friendly, professional, and helpful throughout.

On top of that, Lauren was great when I was booking everything — very responsive, and the whole process through the website, from getting a quote to arranging the move, was easy and straightforward.

Overall, I really can’t complain about anything. A genuinely excellent service from start to finish.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Our move from Burton on Trent to Glasgow.

We choose MHME as they are based in Glasgow (where we were moving from the Midlands), were one of the companies recommended by Which? and their reviews.
MHME were outstanding from the first contact with Lauren and the amazing staff led by James. Very hardworking, extremely helpful, polite and flexible. We cannot recommend them enough.
Thank you so much for helping us to move to Scotland.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great help from start to finish

Great help from start to finish, Lauren was extremely helpful with awkward questions and rescheduling of moving. Then the move itself was so quick and efficient, much thanks to Alex and James for their help and professionalism. Couldn't have gone more smoothly would recommend to anyone!

24 January 2026
Unprompted review
Rated 2 out of 5 stars

Found ways to charge us extra

Found ways to charge us extra. Guys on the day were brilliant, but we got held to ransome for delays ..it was only £90 but its the principle , and I thought I'd paid £2500 hansomly enough already for the move, including extra,... for possible delays !! . They sent the wrong sized wagon for the move ,which I expressley told them not to, when they surveyed the job, , so the delays were all theirs, not ours , as it took ages to get it near our house.. office just kept saying it was my fault and wouldnt listen when I complained about extra fees .. and didn't always answer phones either before we moved, which didnt inspire confidence at all. Frankly I'm not impressed despite all the superlatives quoted you see written. It was an easy move for them too as we had everything ready. They got the job done and thanks for that but, I wouldnt use these guys again

30 October 2025
Unprompted review
Moving Home Made Easy logo

Reply from Moving Home Made Easy

Thank you for taking the time to leave your feedback. We’re genuinely pleased to hear that you found our crew on the day to be brilliant - we’ll be sure to pass that on to them.

We are, however, sorry that you felt disappointed overall and would like to clarify a few points for transparency and fairness.

The additional charge applied was £70 + VAT, which related to extended working hours. On your move, keys were received after 3:30pm, and with close to 2,000 cu ft of goods to offload, our crew were required to work beyond 5pm to complete the job the same day. This extended-hours charge is clearly outlined in our terms and conditions and is standard practice across the removals industry when a move runs beyond contracted hours due to delayed access.

With regard to the vehicle, while we always take customer input into account during a survey, vehicle allocation ultimately sits with us. We deploy the most suitable vehicle available on the day to safely and efficiently complete the move, based on volume, access, logistics and fleet availability. Unfortunately, this isn’t something that can be dictated by the customer, and the vehicle used was appropriate for the volume moved.

In terms of communication, our phone lines can at times be extremely busy, particularly around peak moving periods. For this reason, we offer voicemail call-backs, email support, and a 24/7 emergency WhatsApp line for urgent matters, all of which are monitored closely.

We’re pleased that your move was completed successfully and that everything was ready on the day, which certainly helps any move run smoothly. While we regret that you wouldn’t choose to use us again, we appreciate you acknowledging that the job was completed and thank you for trusting us with your move.

We always strive to be transparent, professional, and fair, and we wish you all the very best in your new home.

Kind Regards,
Moving Home Made Easy

Rated 2 out of 5 stars

Moving staff good, but left disappointed - Electronics damaged!!!

I was recommended by a friend who sang MHME's praises. I agreed to a home visit. All went very well. I was clear on the plan.

Jason and his colleague (Jambo) were great on the day, really friendly and lovely. I cannot fault them as individuals.

The protective sheeting Alan advised (at initial visit) would be applied was not, that's fine, no damage was done to my new home, so I can look past that. However, when mishaps do occur I would always expect things to be put right...

My £500+ Samsung curve TV was destroyed (images provided to MHME immediately after). Damage happens in transit, I acknowledge that, despite precautions taken.

I was very disappointed in MHME when I advised of this, Lauren stated they would give me £40 compensation for my TV as I had not selected additional insurances premiums on top of my home move that cost £718.80 for approx. 3 hours of work moving a small 2 bed flat I had already packed.

It's only now, following the stress of moving home that I feel I am now able to challenge this and review.

Apply caution and check the small print when dealing with MHME. It's disappointing that a positive recommendation from a friend has to end in a review such as this for a company that promotes itself on quality of care to justify its price point.

14 November 2025
Unprompted review
Moving Home Made Easy logo

Reply from Moving Home Made Easy

Hi Billy,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that you feel disappointed with your experience, as this is never the outcome we want for any of our customers. As reflected across our many reviews, damages during moves are extremely rare, and we always strive to deliver a consistent 5-star service.

Regarding insurance, we are very transparent throughout our quotation process about what is included as standard and what requires upgraded cover. Your quote email contained clear information explaining our fully comprehensive insurance option, which in your case was an additional £65 + VAT on top of your removal fee of £599 + VAT, should you have wished to include this enhanced protection.

It is also standard practice across the removals industry to provide a basic level of standard liability as default, with the option for customers to upgrade to a comprehensive full-cover insurance policy. We highlight this clearly in the quote email, documents, and attachments sent—not just in our Terms & Conditions (small print) as you suggest, and this is so customers can make an informed decision before moving day. Ultimately, it is entirely the customer’s choice whether to opt into this enhanced cover.

With regard to the statement that your move consisted of “approximately 3 hours of work,” we do need to clarify that this is inaccurate. Our crew allocated to your job carried out 6 hours of work on your job from starting time to finishing time, or 7 hours when considering their travel time. Stating 3 hours is therefore misleading and does not reflect the actual time and resources allocated to your move.

In relation to the TV, this was wrapped and handled initially by yourself before being handled by our team. As discussed at the time, when an item is handled by the customer initially it makes it difficult to determine whether any pre-existing damage may have been present.

We completely understand how stressful moving home can be, and how disappointing it is when any item is found damaged, even with precautions taken. We are pleased to hear your positive comments about Jason and Jamie, they, along with the rest of our team, take great pride in the service they provide.

Thank you again for your feedback. While we respect your views, we hope this clarifies how our insurance options and processes work, and why the outcome in this instance was in line with the terms agreed prior to the move. We remain committed to offering a professional, transparent, and reliable service to all customers.

Kind regards,
Lauren
Moving Home Made Easy

Rated 5 out of 5 stars

chuffed with the removal

Guys truned up on time, were super polite, helpful and careful with all my things. Started at 8:30am, finished at 11: 30, got to the new place started unpacking around 12:45, and all was complete by 14:00, guys done a wonderful job, by far the easiest part of the whole move, cant thank them enough!!

28 November 2025
Unprompted review
Rated 5 out of 5 stars

MHME were fantastic from start to…

MHME were fantastic from start to finish. Getting a quote was really easy, I chose to video and submit online. Lauren was very responsive, made recommendations on my move and was spot on with her suggestions. Price was competitive. I moved out, stored, moved in. I dealt with James and his team on the move. Excellent communication, great problem solvers, and importantly every team member took excellent care with my items and the properties. Great team, great people, great communication, great price. Highly recommend.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to James and team

Thanks to James and team. They took all the stress of moving day away. Nothing was too much for them, they worked so hard and you felt like you could trust them 100%. Would not consider using anyone else if we were to move again. Would recommend them to everyone. Book these guys and you'll not regret it!

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service!

Absolutely excellent service from start to finish, and follow up!
All staff we interacted with during enquiries, price comparisons, box delivery ahead of the move and on the day were professional and helpful.
The staff on the day were punctual, kept us updated, professional on site and looked after all our belongings well.
Thank you very much Moving Home Made Easy, we will be recommending you to our friends.

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

The team were great. They just got on with the job, no stopping for breaks for any period of time and they were cheery, polite and helpful throughout both removal and delivery days. Would certainly recommend them.

6 August 2025
Rated 5 out of 5 stars

From start to finish the service was…

From start to finish the service was first class. We had to change moving dates at very short notice and new removal date was found. The guys doing the removal were fantastic Alex and his team very professional, and polite at all times. Would definitely recommend. 10/10

2 September 2025
Rated 5 out of 5 stars

Removal team were brilliant

Removal team were brilliant. Derek, Jason and Bert were joined by 3 others on day one and on day 2 Derek and Jason finished up. Very competent and friendly people. Nothing was too much trouble and storage plan discussed. Very reassuring and everything well protected. Even got our king size matress down our spiral stair!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Removal team were excellent

Removal team were excellent.
Efficiently loaded and unloaded van
Were very flexible and understanding over delay in getting keys. Waited until 6pm and then unloaded van
Info before and during move was clear.

30 July 2025
Rated 5 out of 5 stars

A Class Service!

We recently used the team for a complete pack and removal service and cannot rate them highly enough. The entire process from start to finish was flawless - from the initial consultation right through to the last box. The communication with the team is excellent. The level of care and detail was exemplary and I cannot fault the team on the day despite the stress that comes with moving house! Cannot recommend them enough and wouldn’t hesitate to use them again if we move.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Moving Home Made Easy

I wholeheartedly recommend Moving Home Made Easy. The booking process was seamless, and Lauren's assistance was helpful and accommodating. When I found myself in urgent need of a removal service, they came through remarkably. James and Scott were absolutely outstanding. They listened intently to my instructions, helped me stay calm, and went above and beyond to deliver exceptional service. If you're planning a move, do yourself a favour and call these professionals!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend - made moving day a breeze
James and his team were brilliant, straight forward and no fuss, exactly what we needed. They were friendly and easy to work with, explaining any questions we had.
Right from the start the process was great - Lauren patiently answered all my many emails and questions, even going so far as to explain the process for the lead up to the move which I really appreciated. I would not hesitate to use Moving Home Made Easy again.

13 June 2025
Unprompted review

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