MoveSafe Relocation 

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Rated 2 out of 5 stars

Hi, just wanted to let you know that stuff was finally delivered to Jacksonville after 2 1/2 weeks. The estimate was grossly understated at $3900, with a final total over $9000. I want to know wher... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I had an amazing experience with this moving company! The entire team was professional, friendly, and extremely helpful from start to finish. They handled all of my belongings with care and... See more

Company replied

Rated 5 out of 5 stars

When unexpected circumstances came up and I had to cancel my relocation out of state, I contacted Customer Service, and Michael was incredibly helpful. He made sure my cancellation was taken care of... See more

Company replied

Rated 1 out of 5 stars

They took advantage of my husband by claiming they would move us and that our items could be in moving bags. They then sent documentation that moving bags aren't allowed. They'd taken $1,800 from us a... See more

Company replied

Company details

  1. Moving Company
  2. Logistics Service
  3. Moving and Storage Service

Written by the company

MoveSafe has completed 10,000+ moves across all 50 states. Every carrier in our network is FMCSA licensed, fully insured, and has passed our vetting process. We stand behind every move we arrange. MoveSafe was started with one promise — treat every customer like family. That promise still guides every move we make.


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All reviews

(191)

130 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Had a great experience with this company. Not only was booking and deliverance with them extremely easy, but they were so kind and helpful. Would definitely use them again.

25 February 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for the recommendation!

We’re so happy to hear you had a great experience and that the booking process was easy and seamless. Our team takes pride in being helpful and making every move as smooth as possible, so your feedback means a lot.

We truly appreciate your support and would be more than happy to assist you again in the future!

Rated 5 out of 5 stars

I recently used this moving company

I recently used this moving company, and I couldn’t be happier with the experience. From the very first phone call, their team was professional, responsive, and genuinely helpful in answering all my questions.

7 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for your kind words! We’re so glad to hear that your experience started off on such a positive note.

Providing professional, responsive, and helpful support from the very first call is something we take seriously, so it means a lot to know our team delivered that for you. We truly appreciate you choosing MoveSafe Relocation and trusting us with your move!

Rated 5 out of 5 stars

Highly recommend Move Safe Relocation…

Highly recommend Move Safe Relocation for any of your moving needs! I had to relocate from CT all the way down to GA for work and from the very first time I called through the day of delivery it was a 10 out of 10 experience. I have never had to move long distance like this and they accommodated all of my needs plus some! My stuff arrived timely and they did an amazing job with packing and unpacking all of my furniture and boxes! Truly exceeded my expectations and would use them again if I ever have to move again!

2 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you so much for your amazing feedback!

We’re thrilled to hear that your entire moving process felt organized and well-coordinated from the start. Proper planning makes all the difference, and it’s great to know our team helped ensure everything—from packing to moving day—ran smoothly and efficiently.

We’re especially glad that loading and unloading went quickly and that all your belongings arrived safely without any issues. That’s exactly the experience we strive to deliver every time.

We truly appreciate your trust in MoveSafe Relocation and wish you all the best in your new home!

Rated 5 out of 5 stars

Jake did a great job setting up our…

Jake did a great job setting up our move and making sure everything was lined up ahead of time. He helped coordinate timing, truck arrival, and made sure the loading and unloading process was clearly planned. On moving day, everything stayed on schedule and nothing felt rushed or chaotic. All of our belongings arrived safely, and the entire move felt very controlled and smooth.

15 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for your review, Stephen! We're happy to hear you enjoyed working with Jake and the crew.

Rated 5 out of 5 stars

Moving is notoriously one of life’s…

Moving is notoriously one of life’s most stressful experiences, but my recent relocation with MoveSafe Relocation was, quite honestly, a breath of fresh air. From the initial inquiry to the final box being placed in my new home, the entire experience was marked by professionalism, transparency, and genuine care.

If you are looking for a moving company that treats your belongings with the same respect you do, MoveSafe is the clear choice.

What set MoveSafe apart from the beginning was their communication. I didn’t have to chase them for quotes or updates. Their booking process was streamlined and incredibly clear, with zero hidden fees—a rarity in the moving industry. They provided a detailed inventory list and a transparent breakdown of costs, which gave me immediate peace of mind. Their team took the time to understand the specific challenges of my move, including tight stairwells and fragile items, ensuring that the team sent on the day was perfectly equipped for the job.

Reliability is the currency of the moving industry, and MoveSafe Relocation is incredibly wealthy in it. They delivered on every promise, stayed within the agreed-upon budget, and maintained the highest standards of safety throughout the entire process.

It is rare to find a service provider that exceeds your expectations so thoroughly that you actually find yourself wanting to write a review. MoveSafe turned a potentially chaotic day into a smooth transition. I cannot recommend them highly enough to anyone planning a move, whether it is across the street or across the state. They have earned a customer for life, and more importantly, they earned my complete trust. Thank you, MoveSafe, for a job exceptionally well done.

1 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you so much for your thoughtful and detailed review—we truly appreciate you taking the time to share your experience.

It means a great deal to our entire team to hear that our communication, transparency, and preparation made your move smooth and stress-free. We work hard to treat every move with the care and attention it deserves, and we’re glad that came through in your experience.

Your trust and recommendation mean everything to us. We’re grateful to have been part of your relocation and look forward to helping you again in the future if needed.

Wishing you all the best in your new home!

Rated 5 out of 5 stars

Great Exprience

Great Exprience. Trust Worthy, and dependable. I believed i worked with someone named NOAH, which made my decisions easy and transparent. I definitely recommend 👌. I will be using their services in the future. Keep up the great work

30 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you so much for sharing your feedback!

Rated 5 out of 5 stars

A+ service

A+ service. Everyone that I dealt with was very professional and thorough! The price was right as well. Will absolutely be using again.

2 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you so much for sharing your feedback!

Rated 4 out of 5 stars

Timothy was great

Timothy was great, walked me through the whole process with patience

7 April 2026
Unprompted review
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Reply from MoveSafe Relocation

We are so happy to hear you had a good experience with Tim!

Rated 5 out of 5 stars

Great company

If you want a dedicated moving company, you won’t be disappointed.

8 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you so much for sharing your feedback!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and friendly staff. Highly recommend!

1 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you so much for sharing your feedback! We are pleased to hear you were happy with our customer service!

Rated 5 out of 5 stars

Great customer service!

Great customer service!

25 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your feedback! We are pleased to hear you were happy with our customer service!

Rated 5 out of 5 stars

Extremely professional and thorough

My experience was nothing short of tremendous. I worked with Robbie and his professionalism stood out to me right away. He was able to help navigate my move with ease and made my transition very comfortable. I would highly recommend his services. Thank you for all your help.

26 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your feedback! We are so happy to hear you enjoyed working with Robbie!

Rated 5 out of 5 stars

Great experience with Noah

Noah did an amazing job taking care of my relocation. Service was on point and all of my items arrived on time and in tact. Would recommend to anybody in need

1 March 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your feedback! We are so happy to hear you enjoyed working with Noah!

Rated 5 out of 5 stars

MoveSafe Rules!!!

Robbie helped me arrange my move from Kentucky to Alabama and the service was exceptionally great 😊 he immediately responded to my concerns and questions and made this move a breeze. I’ve moved a lot in my life and that was definitely the smoothest and easiest one thanks to the fast responses and friendly customer service! Highly recommend move safe to everybody! Would definitely choose this service again.

14 February 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your feedback, Vanessa! We are so happy to hear that everything went smoothly and you had a good experience working with Robbie.

Rated 5 out of 5 stars

Amazing moving experience

Amazing employees that worked fast and efficiently, were very respectful and went above and beyond what the job required. I would recommend anyone who need help moving to contact these amazing people because they will never let you down and will make your moving experience the greatest you have ever had and will ever have.

3 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for your kind words, Jeff!

Rated 5 out of 5 stars

Sean O’Brien

Sean O’Brien, very helpful

8 April 2026
Unprompted review
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Reply from MoveSafe Relocation

We're so happy to hear you had a good experience with Sean! Thank you for sharing your feedback.

Rated 5 out of 5 stars

I cannot thank move safe enough!!

I cannot thank move safe enough. They were so professional and everything arrived on time just like they said. I would highly recommend!!!

8 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your experience with us, Tanner!

Rated 1 out of 5 stars

DO NOT USE THIS FRAUDULENT COMPANY

DO NOT USE THIS FRAUDULENT COMPANY. Their specialty is to lie, cheat and mislead the consumer. They also REFUSE to call you back, unless they think they can lie their way to more money.

Their method is as follows:
1. You are seeking a moving company and their name comes up. You call. They assure you 100% they are licensed and bonded and they are wonderful
2. You go through a thorough inventory list at which time they quote a cubic footage required and a price. This is where the lies start. The cubic footage they state is woefully inadequate, (as you will discover later), probably about half of what they already know you will require. But hey, they are the 'experts' not you, right.
3. So based on the inadequate cubic footage they quote a price with a deposit required to day to 'lock this in'. You pay the deposit, have a confirmed moving date and know the final price. All is good, right?
4. Two days before you move they have scheduled a final call to go over everything and confirm. You go over the SAME inventory list that you did previously and now the scam really starts. They now claim you need TWICE the cubic footage and oh your costs are doubled...... Obviously you are two days out and completely ready to move. Plus you have paid a deposit. You have little in the way of options but to agree and pay.
5. But this is NOT ENOUGH for these cancers. On the day of the move a moving company arrives, usually First Class Movers of Springfield Illinois. They look everything over, take pictures but do not start loading!!! Why not? Well they have sent the pictures back to this cancerous company who then call you and tell you that you now need MORE cubic footage than they said. Even though they are the experts and the inventory has not changed one bit.
6. A representative gets on the phone demanding more money. In our case it was a spineless cancer called Michael. That is when the husband at our end got on the call and called him out on this unethical and borderline fraudulent behaviour. When told to cancel the whole thing and refund the monies already paid Michael was damn near in tears, saying it couldn't be done. Which is a lie. He just would of have caught hell and probably been fired if he had agreed.
7. Spineless Michael then supposedly called other departments and got us 'discounts'... Bear in mind this is after the cancers have more than doubled the original price.
8. I will be reporting these cancers to the Florida Board of Trade etc, but sadly they get reported frequently and it really is water off of a ducks back to them.
9. Do yourself a favour and NEVER use these cancerous frauds
10. Move safe are more than welcome to call me direct to discuss this review. But they won't as they are spinless chickens from top to bottom.

WOW - The cancers had the audacity to make a comment and lie about giving me a refund and invited me to update this review.

OK, here is the update. - I stand by everything I have said and these spineless cancers need to be put out of business. Their so called claimed 'refund' is NOTHING of the sort. Remember they had MORE THAN DOUBLED their original quote for the EXACT same inventory...

As I said, they are nothing but cancers and are more than welcome to call me to 'discuss'. When I will once again call them out on their lying, cheating, fraudulent bahviour.

DO NOT USE THESE CANCERS. EVER.

2 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Michael, per our recent conversation and the refund that was sent to you on 4/17, we do consider this matter resolved and would appreciate your willingness to update this review. Thank you.

Rated 5 out of 5 stars

Sean was really great

Sean was really great, made the process easy and seamless.

8 April 2026
Unprompted review
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Reply from MoveSafe Relocation

Thank you for sharing your experience, Conner!

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