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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the product easy to use, with a simple and intuitive interface that makes video editing accessible even for beginners. People appreciate its functionality for basic video editing and recording, noting its reliability and smooth performance without crashes. However, some customers were dissatisfied with the subscription model, reporting unexpected charges and difficulties with cancellations. There are also mentions of persistent pop-ups and attempts to upsell additional features. A few other people also felt that customer service was unhelpful in certain situations, particularly regarding subscription issues or technical problems with older versions of the software.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the software easy to use,... See more

Product

Reviewers mention ambiguous feedback about the product. While many praise the software as a great tool, easy... See more

Subscription

Users describe negative interactions with subscription practices, frequently reporting issues with unexpected... See more

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise the fast, professional, and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers express frustration with unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Does an adequate job at an affordable price. Not bogged down in complex professional features. Very simple & user friendly, but could have a couple more really basic features, like scan from paper... See more

Company replied

Rated 4 out of 5 stars

This PC recording application is very good and easy to use. It allows you to record videos with high quality and without errors. The interface is simple, so even beginners can use it without any p... See more

Company replied

Rated 4 out of 5 stars

Easy to use, sturdy, reliable workhorse for basic video editing. Quite a lot of options for spiffing up your videos with a variety of user friendly tools. Nice that Movavi is so user friendly and ea... See more

Company replied

Rated 4 out of 5 stars

The product is quite easy to use for a novice. Way better than movie maker or using canva. Would like to see same deals they offer for US customers. Customer service has been great

Company replied


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Movavi produces a wide range of multimedia programs that ensure you can have fun with your videos, music, and photos on any platform and any device. We develop easy-to-use, powerful and effective programs that inspire people to process, enhance, and share their content. Our key expertise is seamless video conversion across all popular multimedia formats. In addition to over 20 standalone applications, Movavi produces a complete multimedia suite, which includes tools for video conversion, PC screen capturing, video editing and playback, online sharing and disc burning. Since its establishment in 2004, Movavi has grown from a small startup run by three enthusiasts who produced and supported two products to an international business with over 100 employees and an expanding product range for PC and Mac sold in 150 countries. The company's US office is located in Saint Louis, Missouri, USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

22K reviews

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Rated 4 out of 5 stars

Movavi is very user-friendly for…

Movavi is very user-friendly for beginners — a big step up from Movie Maker and often more intuitive than Canva. The editing tools are powerful and the learning curve is gentle. Customer support has been helpful and responsive. My main gripe is the occasional use of Chrome to display pages and some intrusive behaviour after submitting feedback, which felt off.

27 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Millie!

Thanks for your feedback! We read all the feedback and take into account the opinion of each customer in order to constantly improve our products and services.

Best regards,
Movavi

Rated 1 out of 5 stars

Completely non-functional

Completely non-functional. I bought the pro features and although the basic app itself is alright, if you want to export over 1 minute of content you have to pay copious amounts of money, which is what I did. The program was still not working. The customer support just kept telling me to restart the application. Terrible loss of money.

28 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks for your feedback! We’re really sorry to hear about your experience.
We'd like to investigate this situation further so you can use the program without any problems.
If you've already submitted a ticket to our support team, please reply here with your Ticket ID. This will help us find your request and resolve it quickly.

Best regards,
Movavi

Rated 1 out of 5 stars

trashy

Overall movavi isn't a terrible editing software. There are some finicky things to figure out, but once you get past them it's generally simple and easy to create. The only problem (for me at least) arises when you are finally done and go to export. With the free version, you can only export 1 minute long videos with a watermark. This is only made clear after you click export, not while downloading the app or editing. No big deal, either pay for the service or do a free trial and move on. Unless you have good money to spend, neither of those options are viable at all. Firstly, if you were willing to spend on money on an okay editing software, then fine, let's go see the pricing. Cheapest option is 20 dollars a month and removes time limit and watermark. Nice, ill get the free trial to test it out. Free trial either didn't work for me or it doesn't unlock really anything. If it's the latter, (which it probably is), then you are forced to spend 20 dollars at the minimum just to save your video. Now this is mostly high cortisol and cope from being broke and spending 4-5 hours editing just to find out i am forced to spend to save my video in one chunk and without a watermark. But either way I still think its a little trashy to not disclose how restrictive the exporting process is until someone clicks on export. (which most people wouldn't press until they are done). And then to follow that up with the so-called "free-trial", not really allow you to test out anything. So all in all a pretty good editing software, just if you have some birthday money to spend or 1 minute tiktok edits to make with watermarks.

12 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi! Thanks for sharing this so openly.

The free version is meant mainly to try the editor and its tools, so exported videos include a watermark and time limits. The paid version removes those restrictions. Still, your point about clearer expectations during the process is fair, and feedback like this really helps us improve.

We’re glad to hear you found the editor itself easy to use, and we appreciate you taking the time to explain your experience.

Rated 1 out of 5 stars

Purchased software specifically to go from MP4 to JPEG

Purchased software specifically to go from MP4 format to jpeg forward which it site states it can do. It does not have this ability. Poor response - it’s not the price of the software , it’s that they state it can perform a function that it cannot.

Unfortunately, have contacted them he support department several times and their response is that it cannot be done and no refund will be issued.

Hi, Robyn!

I see what’s happening here.

1. Currently, this possibility of getting individual photos from MP4 video does not exist in the Movavi Video Converter yet.

But your question is forwarded as a feature request to the corresponding department to see if it can be implemented in new versions of the program.

4 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi, thank you for sharing this.

Usually, to get JPEG images from a video, you can export frames as images (screenshots) from the video at the moments you need. If you’re trying to extract many frames, our support team can also suggest the best workflow for that.

If you’d like, please contact them via the Movavi website — they’ll be happy to guide you.

Rated 5 out of 5 stars

This is an excellent tool in my honest opinion.

This is an excellent tool in my opinion. Easy to use and great features. I really like it.

11 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Thank you!
Making editing simple while still giving you useful options is exactly what we aim for. Hope it keeps helping you create great videos!

Rated 5 out of 5 stars

My everyday tool

I LOVE and appreciate the user friendliness of Movavi editor AND my screen recorder. I couldn't do life the same without them.

11 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Thank you so much for such a warm review!
It’s wonderful to hear that Movavi has become part of your everyday workflow.
Knowing our tools help make your work easier truly means a lot to us 🫶🏼

Rated 5 out of 5 stars

Over the 10 years that I've Movavi…

Over the 10 years that I've Movavi video editor, I've had a few problems, mostly related to limitations of my computer. The customer service team has been fantastic even 10 years after my purchase. Excellent customer service!

9 March 2026
Unprompted review
Movavi logo

Reply from Movavi

10 years is quite a journey! Thank you for staying with Movavi. It’s really nice to hear that our team was able to help you along the way.

Your kind words about the support team mean a lot. We truly appreciate you sharing your experience and being part of our community for so long.

Rated 1 out of 5 stars

Scam Impossible to cancel subscription

Scam tactics sign you up for free software then make it impossible to cancel they use a third party company that you have to give your personal info to cancel and then the third party company scams you and starts charging you aswell terrible had to report fraud and cancel my entire card

2 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi. We’re really sorry to hear about this experience.

Our support team can check the subscription and help resolve it.

Please contact them through the official Movavi website so they can look into your case and assist you directly.

Rated 1 out of 5 stars

Scamming with Davinci Resolve page

i went to google to download davinci resolve. Their link was the first one (sponsored) with title "Davinci Resolve", the whole page was based on davinci resolve guides and more. and a download button, so i downloaded and installed it, went on editing a video with a bit of haste for a project, spend over an hour making the video, tried to export and got a popup that i needed a license.
Be aware that this is my first time editing and i did my research that davinci resolve was free.
Now i wasted my time and money. Be aware of this scam!

6 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi! Thanks for sharing this, and we’re really sorry the experience felt confusing and frustrating.

Movavi and DaVinci Resolve are completely different programs. Sometimes guides or comparison pages appear in search results and that can definitely be misleading if you’re trying to download a specific editor.

Rated 5 out of 5 stars

EXCELLENT Customer Service

I purchased a subscription but did not get the confirmation and activation information due to server problems with my email. Movavi Customer Service was prompt and complete with their response and invited me to be sure to recontact them if I had any questions in the future.

20 February 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello! It’s great to hear you felt taken care of! We’re really glad our support team could help sort everything out quickly.

And of course, if anything else ever comes up, we’ll always be happy to help. Enjoy creating with Movavi!

Rated 1 out of 5 stars

Beware before you buy...

Decided to update my old Movavi Slideshow today so splashed out on a \video Suite 2026 for just over £50. Download and tried it out then discover that I can only convert to an MP4 with the purchase of a further subscription of £9 a month to do so without a watermark present. What a rip-off. No warning when I bought the original and hey, Movavi, know what? It's my work I'm showing so I don't want your watermark all over it. Waste of money. Be aware of this scam before buying. I shan't be back....To add to the original insult I received an invoice. Apart from offering another product that I didn't want at a discount it gave an email address for Customer Services. I wrote to it. The email was returned saying that this service no longer existed and directing me to the support team on their website. So out of date info which no-one has bothered correcting and even more time for me to waste letting them know I'm not satisfied. Those saying the customer service is great in these reviews must know something I have not discovered as yet!

6 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, thank you for taking the time to share this. We’re really sorry the experience left you feeling this way.

Exporting videos without a watermark should be available with the purchased version of the program. If something prompted an additional subscription during export, that definitely deserves a closer look.

And you’re right, outdated contact details shouldn’t happen. Thanks for pointing that out.

If you’re open to it, please reach out to our support team through the Movavi website. They can check your license and help make sure everything works as expected.

Rated 5 out of 5 stars

program activation

I bought several Movavi programs 10 years ago. I recently bought new computer hardware and started installing and configuring my suite of programs. One of them wouldn't activate. I contacted support. It turned out the program was no longer supported, and thanks to Ekaterina's help, they sent me the latest version of a similar program for free! Thank you Movavi!

2 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Thank you so much for sharing this story! It’s really nice to hear that after all these years you’re still using Movavi, and that our team was able to help.

We’ll definitely pass your kind words along to Ekaterina, she’ll be happy to know her help made a difference.

Wishing you many more smooth projects with the new version!

Rated 5 out of 5 stars

good

good , a free version with limited option would be better

6 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hi! We’re glad you like the program 🫶🏼

Rated 1 out of 5 stars

Warning

Warning: A good program, but very poor practices. During the trial period, several charges were made to my credit card. Contacting me via email is useless, and you can kiss your money goodbye.

6 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Jack!
Thank you for sharing this, we’re really sorry to hear about your experience.
Please contact our support team through the official Movavi website and include the email used for the purchase. They’ll check the transactions and help clarify what happened.
We truly want to sort situations like this out.

Rated 5 out of 5 stars

Everytime I have an issue and I contact…

Everytime I have an issue and I contact movavi support or customer service I get quality assistance every time. There are plenty of video editing companies but the kind of quality service I receive from movavi keeps me with this company. I also appreciate the prompt service I receive. I hope this doesn't change because from day 1 movavi has delivered and based on my experience for the last few years I'm sure it won't change

5 March 2026
Unprompted review
Movavi logo

Reply from Movavi

We’re glad our team has been able to help whenever something came up, and that the experience has stayed consistent for you over the years.

Knowing that the support and quick responses are part of why you stay with us is incredibly motivating. We’ll do our best to keep that level of care going.
And thank you for sticking with us for so long!

Rated 5 out of 5 stars

The Slideshow Maker for MAC is excellent.

The Slideshow Maker for MAC is very good. It is very easy to learn especially if you have any experience with iMovie and / or Final Cut. It is way LESS disk storage extensive than the MAC products. I have a couple of issue and support has been very responsive and provided solutions faster than expected. There are some things I would like to see added and I suppose they will over time.

3 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Thank you! It’s really nice to hear that Slideshow Maker felt easy to pick up.

And we're glad our team could help quickly when questions came up.

Hope you keep making great slideshows with it!

Rated 1 out of 5 stars

Good Software - Foul Practices.

To be fair and clear - This was originally a 5 Star Review,

I like their Movie Editing Software.

It's quick, it's clean and I've never once had an issue with it.

So - Why the drop?

Well.

Originally I commented the only complaint I had was that it was hard to buy a lifetime licence from them to avoid their subscription model.

However, I was prepared to look past that as I could buy one if I really wanted to - And, I was OK with that.

BUT.

When I open up my copy of Movavi 2026 yesterday, their latest version, and one which I purchased a lifetime licence for in December 2025 - I was told I was missing out on updates to the software because I didn't subscribe.

So. Not DLC - Not new content - Not anything trivial, actual updates to the software.

Which means - They are now prepared to sell broken versions of their software, knowingly - Unless you have a subscription.

So - "Thanks for buying the software, as it was - We found some errors or bugs which could make it better - Want to buy a fix for them?"

What kind of utterly ridiculous business expects that to work?

Suffice to say - I can no longer, in good consciousness - recommend this software.

Which - Is a shame - I've made many, many videos with them over the years and have always defended them in the past when they've had their detractors.

They even posted asking for Feedback about this on Reddit - Which I replied to with my distaste for the subscription model, and I wasn't the only one.

So - Despite engaging with their community about best practice, finding out that the subscription model was pretty much universally disliked - They hid the updates to their current software behind the same model.

Absolutely disgusting, quite frankly.

EDIT: In response to the reply from Movavi

The exact wording of the message is;

"You're missing the latest updates

Users with a lifetime licence like yours don't receive the latest features automatically, while subscription users just got an update. Upgrade to a subscription at 40% off.

All the latest features and effects
Regular improvements and smoother editing
40% off a 1-year subscription"

I don't really know how that message can be interpreted any other way to be honest.

Edit 2:

A reply from Movavi Customer Service when I followed through on their invitation to contact them about the Pop Up;

Quote:

Hello,

I appreciate your thorough review on this new licence policy.

You're right, currently both the updates and the upgrades are included only if you get a subscription.
We have a new article here: [Link removed as TrustPilot don't allow them]

To confirm, if you are on Video Editor 26.9 lifetime licence, then update 26.10 is not included.

But I understand your concern about technical issues. If you see that the purchased update doesn't work correctly, you can always contact us for a fix/workaround/update. Of course, we will help with this, and won't leave you with a broken program.

Could you let me know if something doesn't work?

Warm regards,

5 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Paul! Thanks for taking the time to explain this. We really appreciate that you’ve used the editor for years and even recommended it before — that kind of long-term support means a lot to us.

Just to clarify one important thing: when you buy a lifetime license for a specific version, you keep that version and can continue using it without limits. If updates or improvements are released within that same version, they’re included.

We understand why the message you saw felt frustrating. When something pops up in the interface without much context, it can easily come across the wrong way. Feedback like yours helps highlight where communication could be clearer.

If you ever want to share which update message you saw exactly, we’d genuinely like to take a closer look at it.

Rated 5 out of 5 stars

Very intuative and powerful

This is the easiest to navigate video editor i've come across.
It's more powerful than I first thought as I'm regurarly finding new abilities, only because I think of new things to try based on what has worked already.
Very intuative and does exactly what I hoped it would.
I've created numeroud timelapse videos form varios video and picture samples with great success.

4 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Thank you!
It’s especially cool that you’re creating timelapse videos — sounds like a great use of the editor. Wishing you many more fun discoveries and successful projects ahead!

Rated 5 out of 5 stars

Experience with Movavi Screen Recorder…

I've been using Movavi Screen Recorder for the past few years and haven't had any problems. If something went wrong, I contacted support and everything was always resolved. The service is truly professional and high-quality. Sometimes, another program messes things up, but like last time, all I had to do was uninstall the old program, load the new one, enter the key, and everything was perfect again.

1 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!
It really means a lot that you’ve been using our software for years!

Sometimes other software can interfere, but we're glad a clean reinstallation solved it quickly. If you ever experiment with new workflows or run into something unusual again, just tell us. We’re here and we’ll figure it out together.

Rated 5 out of 5 stars

Great tool for non-artists

Great user interface, easy to find everything I need. Powerful for editing my videos fos Social Media and trainings. What would I do without it?

1 March 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello! Thank you, this made us smile 😊

Editing shouldn’t feel like you need a design degree to make something good. If the interface helps you just open it and get things done, then we’re on the right track.

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