Mountain Goat Tours Reviews 

181
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendly demeanor, and engaging humor, making tours both informative and enjoyable. People appreciate the professional and safe driving skills of the guides, especially on challenging routes, ensuring a comfortable and secure journey while exploring beautiful locations like the Lake District, Yorkshire Dales, and North Wales. However, some customers also noted that they would have preferred more time at certain attractions like Muncaster Castle or other specific sites. A few people also mentioned a desire for additional stops at scenic viewpoints for photographs or alternative choices for lunch locations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and engaging... See more

Location

Consumers find location to be positive, with many reviewers praising the stunning scenery and beautiful... See more

Service

Customers consistently note positive experiences with service, praising the drivers for being great, kind,... See more

Holidays

Customers had positive experiences with holidays, with many describing their trips as fantastic and... See more

User experience

Users describe positive interactions with the user experience, highlighting tours that were well-paced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Ten Lakes Spectacular tour lives up to its title. If you come to the Lake District but don’t have the time to explore the area or you don’t have a car, this is a perfect way to do it. There were s... See more

Company replied

Rated 5 out of 5 stars

This was our second tour with Mountain Goat. Our driver was Tim who really made our 4 hour Six Lakes Tour entertaining and informative. It was obvious he had put a lot of effort into studying the ba... See more

Company replied

Rated 5 out of 5 stars

Enjoyed the half day Beatrix Potter Tour that went on a lake cruise, to Wray castle, Hill Top Farm and Tarn Hows Tim our driver and guide was very knowledgeable and friendly and felt very safe him d... See more

Company replied

Rated 5 out of 5 stars

Our driver Mark was very knowledge with a great passion for The Yorkshire Dales. Far more stops than we anticipated to enjoy the beautiful landscape & listen to our guides detailed narrative. He allow... See more

Company replied


Company details

  1. Sightseeing Tour Agency
  2. Minibus Taxi Service
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(181)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely worth it

The route itself was absolutely spectacular, but Tim truly made our day. Not only did he share so much knowledge about the area, but he also kept us laughing for almost 8 hours straight. We came home with huge smiles on our faces, and this is definitely a tour we won’t forget. Thank you, Tim!

3 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Marina,

Thank you so much for your lovely review. We’re thrilled to hear that you enjoyed the spectacular scenery, and even more delighted that Tim helped make the day so memorable for you.

A great mix of local knowledge, humour, and good company can really make a tour special, and it sounds like Tim delivered all three in style! Hearing that you went home smiling after eight hours of laughter is exactly what we hope for.

We’ll be sure to pass your kind words on to Tim — they’ll mean a lot to him.

Rated 5 out of 5 stars

We would highly recommend Mountain Goat…

We would highly recommend Mountain Goat tours. We have taken full day tours in the Lake District and Yorkshire Dalesand both were five star- superb: fabulous itineraries, marvellous drivers/ guides who shared their knowledge - generously and with humour and passion - for these stunningly beautiful parts of the UK. We have been travelling by train and bus and Mountain Goat tours made these, otherwise inaccessible, spots easily visited. Excellent value for money and truly perfect in every way. Highly recommended.

2 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your incredibly kind review, Jill. It’s wonderful to hear that both your Lake District and Yorkshire Dales tours were such memorable experiences for you.

We’re especially pleased that our tours helped you reach and enjoy some of the more remote and beautiful places that can be difficult to access by public transport. Creating stress-free days filled with stunning scenery, fascinating stories, and plenty of laughter is exactly what we aim for, so your feedback truly means a great deal to us.

Your lovely comments about our driver-guides, itineraries, and value for money are hugely appreciated, and we’ll be sure to share them with the team. Thank you again for your recommendation, we’re delighted to have been part of your UK travels and hope to welcome you back for more tours in the future!

Rated 5 out of 5 stars

The experience was more than perfect

The experience was more than perfect. We went with Tim. He was very polite, knowledgeable, funny, cooperative, and purely a genuine person! The trip was filled with activities and information that we would’ve never got going on our own. I definitely recommend this. Specially with Tim!

2 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Abdelhadi,

Thank you so much for your fantastic review! We’re absolutely delighted to hear that your experience was “more than perfect” and that Tim helped make the day so special for you.

Tim will be thrilled to know his knowledge, humour, and genuine personality made such a positive impression. It’s wonderful to hear that the tour gave you experiences and insights you may not have discovered on your own — that’s exactly what we hope to provide for our guests.

Thank you again for choosing Mountain Goat Tours!

Rated 5 out of 5 stars

This is the second Mountain Goat tour…

This is the second Mountain Goat tour experience. We have been impressed with our tour guides, this time Tony.
He did an excellent job driving the narrow roads in the Lake District, while narrating the terrain, historical information and geological formations.
Greatly appreciated our many stops and vistas along the way.

1 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Melanie,

Thank you for travelling with us again and for sharing such a lovely review! It means a great deal to know that your second Mountain Goat experience lived up to expectations.

Tony will be so pleased to hear your kind comments. Navigating the narrow Lake District roads while sharing the area’s history, landscapes, and geology is no small task, and we’re delighted you enjoyed both the journey and the many scenic stops along the way.

We truly appreciate your continued support and hope we’ll have the pleasure of welcoming you on a third Mountain Goat soon.

Rated 5 out of 5 stars

Fantastic day out

My husband and I had a brilliant time on the All Creatures Great and Small tour. Mark our tour guide was brilliant, he is so knowledable about Yorkshire and we saw places we had never seen before. The caves where the butter was dropped into to keep it cold on its way across the moors to market was a surprise, the small hidden rock garden, cow houses never heard of them before and then the views on the moors were amazing. Mark was able take us on alternative routes due to the roads blocked in the area so our day was not spoilt following detour signs. We had a fun, entertaining and informative day out. Another great trip with Mountain Goat and it certainly won't be our last.

29 April 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Helen,

Thank you so much for your wonderful review! We’re delighted to hear that you and your husband had such a brilliant time on the All Creatures Great and Small tour with Mark.

It sounds like you discovered some truly fascinating hidden gems along the way. Mark’s knowledge and passion for Yorkshire really do help bring these places and stories to life, and we’re so pleased you enjoyed the mix of history, scenery, and local insight.

We’re also glad that, despite the road closures, Mark was able to adapt the route and keep the day running smoothly so you could continue enjoying the experience without disruption.

Thank you again for your lovely comments and for choosing Mountain Goat Tours once more.

Rated 5 out of 5 stars

Mountain Go tour of all things great and small

Our mountain goats tour for all things great and small was really great. Our driver and narrator Jon did an excellent job relating the history of the areas we visited. He provided a lot of good information and answered questions. It was very enjoyable.

1 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi William,

Thank you for your glowing review! We’re so pleased to hear you had such an enjoyable time on the All Things Great and Small tour.

Jon will be delighted to know that you appreciated his storytelling, local knowledge, and the care he took in answering questions throughout the day. Bringing the history and character of the area to life is such an important part of the experience, and it’s wonderful to hear he helped make the tour so memorable for you.

We hope to welcome you back for another great day out in the future!

Rated 5 out of 5 stars

We had a packed but lovely day.

We had a packed but lovely day.
Steve was great. Very knowledgeable.
Told some great stories and kept us entertained. Also recommended a great place to eat.
Would recommended this trip.
Just be aware the parking is £25.
We found it hard to find the bus stop as it was not marked and nobody else waiting for us to know where it was.

1 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your review! We’re so pleased to hear you had a lovely day and that Steve helped make the trip enjoyable with his stories, local knowledge, and recommendations along the way. We’ll be sure to pass your kind comments on to him.

We also really appreciate your feedback regarding the parking costs and the difficulty finding the bus stop. We understand how frustrating that can be at the start of a day out, and your comments are very helpful as we continue looking at ways to improve our joining instructions and pick-up information for future guests.

Thank you again for travelling with Mountain Goat Tours and for recommending the trip.

Rated 5 out of 5 stars

What a day !

We have discovered the lake District from Windermere and northern Wales from Liverpool. It was two wonderful tours ! The mini bus is a real +, we can discover things that we couldn’t with a big one. I have to say that our two drivers were also amazing ! Thank you Peter for your kindness and for sharing so much knowledge. And thank you Lee for your energy, your knowledge and for building such an amazing ambiance during the day ! We definitely recommend those adventures!! We will discover more with moutain goats next time we go to Great Britain, I have no doubt about it, we enjoyed it so much ! Again, it’s perfect when you want to meet people, discover beautiful landscapes, learn about locals and culture, and when you want to rest a little and just follow the flow. Thank you so much from 🇫🇷 and 🇩🇪!

30 April 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you so much for such a thoughtful and enthusiastic review! We’re absolutely delighted to hear that both your Lake District and North Wales tours were such wonderful experiences for you.

It’s lovely to know that travelling in our smaller minibuses helped you discover places that larger coaches simply can’t reach. Those hidden roads, quieter viewpoints, and local touches are such a special part of the experience.

Peter and Lee will both be thrilled to read your kind words. Peter’s warmth and knowledge, along with Lee’s energy and ability to create a fun atmosphere, really do make each tour unique and memorable. We’re so pleased they helped make your adventures through Great Britain so enjoyable.

Your comments perfectly capture what we hope our tours offer, the beautiful landscapes, local stories and culture, new friendships, and the chance to relax and enjoy the journey.

Thank you again for travelling with us and for recommending Mountain Goat Tours so warmly.

Rated 5 out of 5 stars

Informative, fun, and perfectly organized!

My tour to the Yorkshire Dales was absolutely fantastic. Everything was top-notch and perfectly organized. Ben is a very witty and engaging guide who shared so many interesting details about the region.
The nature was stunning, especially the Aysgarth Falls and the amazing views from Bolton Castle (the bird of prey display was a wonderful bonus!). We also had a delicious lunch at the Wensleydale Creamery—a great way to get a taste of the local area.
The tour even inspired me to start watching "All Creatures Great and Small" to see those lovely places again. A perfect way to get a great overview of Yorkshire. Highly recommended!

29 April 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Anna,

Thank you so much for your fantastic review! We’re thrilled to hear that your Yorkshire Dales tour was such a memorable experience and that everything felt well organised from start to finish.

Ben will be so pleased to know that his humour, storytelling, and knowledge of the region helped make the day so enjoyable for you. It sounds like you experienced some of the very best the Dales has to offer.

We’re also pleased you enjoyed your stop at the Wensleydale Creamery, it’s always a favourite for guests wanting a real taste of Yorkshire! And we love that the tour inspired you to start watching All Creatures Great and Small so you can revisit the landscapes again from home.

We hope to welcome you back for another tour in the future!

Rated 2 out of 5 stars

Too much information

The driver was 1 hour late for my pick up. He did apologise due to traffic out of his control. David the driver was very very talkative and in the 8 hours he never stopped talking apart from several stops on our journey. He is very knowledgeable but not every single second with lots of unrelated stuff and kept repeating himself. He is a good driver cant fault him for that. He did help me as I unfortunately got sick and he did get me back to my hotel.

29 April 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Glenis,

Thank you for taking the time to share your feedback. We’re very sorry that your pick-up was delayed and understand how frustrating that must have been, even though the traffic issues were outside of David’s control.

We do appreciate your balanced comments regarding David’s driving and knowledge, and we’re glad to hear that he was able to assist you and make sure you got safely back to your hotel when you became unwell. Your comfort and wellbeing are always very important to us.

We also value your honest feedback about the commentary during the tour. We understand that different guests have different preferences when it comes to the level and style of narration, and your comments are helpful for us as we continue to review the overall guest experience.

We hope you’re feeling much better now, and thank you again for travelling with Mountain Goat Tours.

Rated 5 out of 5 stars

Wonderful Day in the Dales

We took the All Creatures Great & Small tour from York through the Dales and had a wonderful time. Ben was our driver and he was informative, entertaining and fun. The Dales are beautiful and we were able to see firsthand the setting that we enjoy so much as fans of the show. Being in Grassington and seeing the fictional Darrowby was amazing. The creamery stop was delicious and Bolton Castle was interesting and exciting because we saw the birds of prey exhibition they put on. It was a wonderful day seeing a magical part of England. Thank you, Ben, for taking such great care of our group!

28 April 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Howard,

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your All Creatures Great & Small tour through the Yorkshire Dales with Ben.

For fans of the show, visiting Grassington and seeing the setting of fictional Darrowby really is something special, and we’re so pleased you were able to experience it first hand. It’s lovely to hear that you also enjoyed the beautiful scenery, the delicious creamery stop, and the birds of prey display at Bolton Castle, they certainly make for a memorable day out.

Ben will be delighted to know that his informative and entertaining guiding helped make the tour such an enjoyable experience for your group. We’ll be sure to pass along your kind words to him.

Thank you again for choosing Mountain Goat Tours, and we hope to welcome you back for another tour in the future!

Rated 5 out of 5 stars

Our guide John was very knowledgeable

Our guide John was very knowledgeable, friendly and kind. The tour was very good but John made it so very interesting and fun.

28 April 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Gregory,

Thank you for your lovely review! We’re so pleased to hear you enjoyed the tour and that John helped make the experience especially memorable for you.

His knowledge, friendliness, and enthusiasm really do make a difference, and we’re delighted that you found the day both interesting and fun. We’ll be sure to pass your kind comments on to John, he’ll truly appreciate them.

Thank you again for travelling with Mountain Goat Tours, and we hope to welcome you back again soon!

Rated 5 out of 5 stars

Lovely Tours of the Countryside!

Fantastic tours experience! We did the North York Moors Tour on one day, and the All Creatures Great and Small Tour the next, both with Trevor. Absolutely enjoyed the commentary and views, and it was an excellent way to see the countryside as well as small towns and Whitby without needing to drive ourselves - which, as Canadians, was a bit daunting. Would completely recommend checking out these tours!

15 November 2025
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your great review and recommendation! We are super glad to hear about your experience on our Yorkshire tours with Trevor, of whom will be thrilled to hear that you had a great time. Thank you for choosing Mountain Goat to show you the hidden beautiful spots of Yorkshire and we hope to see again soon.

Rated 5 out of 5 stars

Excellent Service & Knowledge

Excellent Service & Knowledge

The driver was friendly, witty and knowledgeable about the tour route. Had a great time, will definitely be using them again.

19 March 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Gareth for your kind review! We are delighted to hear about your day with our driver, of whom we are happy to know that his knowledge and demeanour greatly impacted your experience! We hope to welcome you on another Mountain Goat tour very soon.

Rated 5 out of 5 stars

fabulous day out

Our tour guy Steve was so full of historical and entertaining facts. We are familiar with the Lakes but learned things we didn't know! We thought the day was very good value and a lot was packed into our trip. Excellent day despite a couple of planned road closures, which meant a small change of the route! I would definitely recommend booking and we will be coming back for more.

24 February 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you Ruth for your kind review and recommendation! We are delighted to hear about your great time on tour with our driver guide Steve, of whom will be thrilled to hear that his knowledge and facts has been memorable for yourself. We hope to welcome you on another Mountain Goat tour in the near future!

Rated 5 out of 5 stars

Day tour of the lakes taking in…

Day tour of the lakes taking in Hawkshead, Bowness and a Windermere cruise. Paul was our tour guide, giving background and making the places come alive with his interesting facts and stories, he was the perfect tour guide making the day very enjoyable and memorable.

2 December 2025
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your lovely review Andrew! Paul will be delighted to hear you positive feedback and his influence on creating a core memory!

Rated 5 out of 5 stars

Had a fabulous trip on the Mountain…

Had a fabulous trip on the Mountain Goat on 2.10.25 in the Lake District. Our tour guide was Lisa who was enthralling with the tale of the Beauty of the Lakes from the Fish Inn.
I was intrigued!
Would highly recommend this tour as these buses can go where a coach cannot !
Well done Ellen Smith Tours for ensuring we went on this tour on our Sailing, Dreaming and Steaming Tour!

2 October 2025
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your kind review and recommendation Karen! Lisa will be delighted to hear how her tales have made your trip that much more memorable. We hope to welcome you on another Mountain Goat tour very soon.

Rated 5 out of 5 stars

Yorkeshire Dales Delight

Great Guide. Knew so much about the Yorkeshire Dales Mark H. Such an enjoyable day. Lunch at beautiful Bolton Castle and stunning views of waterfalls and James Herriot Country.

16 July 2025
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your review Elizabeth, we are very happy to hear on your enjoyable day, the waterfall really is stunning! We would love to see you on another tour in the future.

Rated 5 out of 5 stars

10 Lakes tour

Went on the 10 Lakes tour. We had a wonderful day, fantastic scenery. Well organised tour. Plenty of stops.
Patrick was our driver, knowledgeable about the lakes, even quoted some Wordsworth poetry. Good sense of humour. Glad there are only 16 people on the tour.
Unforeseen road block, but Patrick just took it in his stride and soon had us back on track. We were not rushed at any of the stops. I would definitely recommend Mountain Goat Tours.
Elliott in the office, is very nice. Does a great job. Has a great sense of humour.
I’ll definitely be going on another tour.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic day

Just returned from a fantastic One day tour of the Lake District with Mountain Goat from Manchester. The weather was perfect, and the scenery—absolutely stunning! Our driver-guide, David, was wonderful—super knowledgeable, calm, and incredibly patient. Tour guides are expected to be chatty, but his composed and thoughtful style made the experience even better.
The vehicle was also in great condition and the seats super comfortable.

We had ample time for family photos, and the highlight was definitely the Lakeside and Haverthwaite steam railway—magical! A bit more time for a short hike or trail would’ve made it even better. But overall, an amazing experience. Highly recommend!

6 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look