MotionVFX Reviews 1,016

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their quality, effectiveness, and ability to enhance video editing. Many highlight the excellent customer service and staff, noting their quick responses, helpfulness, and professionalism in resolving issues. People also appreciate the user experience, finding the tools easy to use and a significant time-saver. However, some customers expressed dissatisfaction with the company's shift towards a subscription-based model, particularly those who previously purchased individual products. They also mentioned concerns about the discontinuation of older plugins and the lack of offline installer files, which impacts their ability to use purchased products on new machines.

What people talk about most

Product

People report positive experiences with product, praising their well-crafted, intuitive, and high-quality... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Clients share positive opinions on user experience. Customers praise the intuitive and well-crafted products,... See more

Service

Users describe positive interactions with service, highlighting its excellence, promptness, and practicality.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi The creativity of motionVFX is definitely something for the regular hobbits like me. You can edit so many beautiful, stunning videos with it. I recently made this for my father who turned 90. Mot... See more

Rated 5 out of 5 stars

I have been a MotionVFX user for many years and all I can say is that this company is amazing. They have brilliant products and their customer service goes above and beyond to help you resolve any iss... See more

Rated 5 out of 5 stars

Great easy to use product that can dramatically improve your videos. Admittedly, very pricey and a lot of repetition across many of the packs, but with so many packs available you just need to learn... See more

Rated 5 out of 5 stars

What a great service. I teach filmmaking to people in recovery from addiction and mental health. I got the Cine Studio package and we are delighted with it. On top of that they’re always up-to-date wi... See more


Company details

  1. Software Company
  2. Film and Video Producer
  3. Graphic Designer

Written by the company

Create further.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

MotionVFX is a superior product

MotionVFX is a superior product. I use plug-ins from about five different companies, and MotionVFX surpasses them all--from the ease of purchase, to the easy install and updates via mInstaller, to the helpful tutorials, the ease of use, and the quality of the product. But above all, their customer service is top notch. Recently, I ran into trouble with a product update (following the Final Cut Pro and OS update). Jakub and Marcel stayed with me until I could make it work--they were patient and thorough and really seemed to care. Thank you to the whole MotionVFX team, from the engineers to George's tutorials (love George!) to the customer service team. Your work helps my work look professional.

15 July 2024
Rated 5 out of 5 stars

Exceptional tech support

Exceptional tech support. MotionVFX makes great products. I am sure supporting them when Apple makes significant OS and app changes must be a challenge. I ran into this problem with one of their apps. The tech was patient, thorough and prompt in responding. He provided excellent explanations that went beyond just getting the app working again.

16 July 2023
Rated 5 out of 5 stars

Motion VFX Has It All !

In the years of my experience with MotionVFX I cannot think of a single time my needs have not been met. The service and support is second to none. My latest needs with mTracker 3D were superbly addressed by Marcel & Jakub ... As a dedicated FCPX user I can testify MotionVFX has it all. Now if only I had to time to learn it. :~))

16 July 2023
Rated 5 out of 5 stars

I decided to buy my first product (MKBHD) and it was just amazing

I started learning how to edit video in DaVinci Resolve and I found MotionVFX in a YouTube recommendation. I decided to buy my first product (MKBHD) and it was just amazing how that simplified all the process.
Now I have 21 of their products and still think they are great tools for any new or experienced editor.
I found some of the Titles weren't working properly, I contacted Support team and they help me to fix all the issues immediately.
I will keep not only getting more of their products, but also promoting their full catalog with friends, followers and subscribers.

10 July 2024
Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, a plug-in stopped working and they had it fixed and working for me asap. I have used many of motionvfx templates and plug-ins on various projects and would highly recommend them. They load in to motion and fcp easily and are really easy to edit and customise.

9 July 2024
Rated 4 out of 5 stars

Good if you know what you're doing!

I'm a self-taught FCP creator and for whatever reason have just not got on well with the assets I've selected. Customer support have been very understanding and supportive and the quality and design of the assets are great, however, I would much prefer that everything was available as a free trial before committing to purchase as simply previewing the YouTube videos versus trying to use them in practice has proven to be a very different experience. At this stage I think I shall just have to cut my losses.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

I wish ALL companies were like MotionVFX

MotionVFX is the ONLY place I go now for high quality Davinci Resolve plugins. Their quality is head and shoulders above any other currently available Davinci Resolve resources.

I recently bought their mCollage plugin for DVR and it was completely unusable for me. My system was performing horribly, a 30s Fusion clip was taking 15min to render and playback was 1.5FPS.....with just a few tips from MotionVFX and my playback for ALL of my fusion effects (not just MotionVFX plugins) was in realtime, mCollage was looking GREAT and all thanks to MotionVFX's suggestions.

Their customer support is incredible, I placed my order late Friday after hours, asked a question Saturday morning on the weekend and still got a response by Sunday night, no other company is this responsive these days.

2 July 2024
Rated 5 out of 5 stars

Motion VFX has been essential for my…

Motion VFX has been essential for my freelance video business. I have been a customer for over 5 years. There are tons of great motion templates and plugins that speed up my creative process and allow me to edit 10x faster. They have great customer service and are always available to help with anything technical. They also are great about keeping all products updated. I would definitely recommend them to any video editor looking to improve their craft.

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Awesome company do deal with

I rarely leave reviews but have been extremely happy with this company. I have been using them for years and they always go the extra mile. I often have unusual and detailed product questions and they always get back to me with how to do what I am trying to do, or explain why it is not technically possible and suggest potential workarounds.

12 June 2024
Rated 5 out of 5 stars

Amazing plugins company

Amazing plugins company. I couldn't have asked for a better service than what I have received. I recently encountered an error with one of their plugins and the customer service they rendered was top-notch. Emailing me with several solutions which eventually got my plug-in to work with the help of these amazing agents. They have some fantastic plugins for any creators out there looking to spice their works. MotionVFX is an amazing company with dedicated professionals. You will not regret it.

13 June 2024
Rated 5 out of 5 stars

the easy of use and the install process…

the easy of use and the install process is a breeze. the informative tutorials mainly from Matt McCool is an added bonus. i once reached out to the support team and the response time was super fast. overall MotionVFX has me hooked... i look out daily for new packs for Davinci Resolve. Keep up the amazing work.

Clynton Mann
Trinidad & Tobago
West Indies

5 June 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look