Motion RC Europe Reviews 375

Very quick handling of problems with a flap servo on my newly purchased AL37 Airliner. Already that evening, a new servo was on its way to me free of charge!👍😃

Apreciate quick response for inquieries and informative exact answers!

Quick delivery to UK - Unfortunately had an issue with one of the cars I purchased - Contacted by email and got a reply boxing day - sent a video of fault and a new item was shipped out next day without question ! Can't fault the customer service - Excellent !

Good contact and service. I bought a Torro RC 1:16 King Tiger tank, SKU TOR11515CA. Unfortunately, it was practically unprotected and was damaged during transport. After I reported the problem, Motion RC EU sent me a code for a €40 discount on subsequent purchases as compensation for damaged shipment. I sent reviews but they were not published. But you can recommend Motion RC because they have attractive prices.I have to make a correction. However, the store finally posted my review. So everything is fine.

I was impressed with their promptitude, efficiency and professionalism. The service and quality was amazing.
I highly recommend them !

I do not recommend at all Motion RC. As a first experience with this company, I sent an order on November 30th. Shipment was delayed due to a mail address mistake, then I finally received a wrong product. Since then, several way and back contact with the Customer Service but I have still not received my order.I hope Mark Goetze will read this feed back

Great customer experience! When initially purchasing a beginner helicopter bundle with some added blades and batteries it struck me how much information was available about the product and how most (beginner) products have accompanying video's and instructions. After receiving the products as advertised and on time I found some days later to have a faulty battery. After doing an RMA request from the website (which I did have to search for some time for) I got a quick reply and received a new working battery. So very happy with Motion RC and will definitely order again.

A quick response to a faulty servo which was replaced

Another excellent service from Motion RC. Received my Roban 800 Airwolf in 5 days to a Scottish island. Very highly recommended.

Excellent transaction, fast turnaround, top quality batteries at very good price with the connector I required. Also Fedex who kept me informed every step of the way with an excellent tracking system. Highly recommend highly delighted 5 stars

Great support in after sales. The CA glue that I ordered was dried out, Within 60 minutes of sending my issue to the “after sales help” at (8PM), I received a friendly e-mail back followed by a shipping confirmation of a replacement.

Super quick response to request for replacement item which arrived slightly damaged.

Buyer please beware. Price quoted in my
basket in £GBP was nearly £40.00 cheaper than was taken from my bank account
This was only on an order worth £200 to £250
I have a screenshot showing my basket at £194.05 GBP

Great and good expirience with Motionrc
Beatifull products and fantastic service,fast delivery and helpfull customer support!!

I had quick responses to my email communications, good customer service, products delivered as promised, on the date and pleased with the purchase

I’m really apricciated for business from company,the service and experience from company is
absolutely excellent. They are a really great company shop and looking forward to get more Rc's for sure.highly recommend store -company.

Efficient service, speedy delivery, well packed .

The patience and courteous response to my issues.
The rapid satisfactory response 👌 to sorting out the issue with the model.
I was pleased to hear from the Customer support manager following up on the email exchange, great customer support 👍 The Best!

Prompt delivery, really helpful support desk.

Fast and helpful replies, fair prices and fast shipping