Mortice and Green replaced a double glazed pane in one of our sash windows, repaired a few areas of rot in the frames, replaced a couple of broken window fasteners and rebalanced a window that was not... See more
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Sash window repair and restoration, exterior door replacement. Really pleased with the quality of the work. The team were very efficient and courteous. Happy to add on extra work where needed. Would h... See more
The two men who fixed our sash windows were great: meticulous workers, who cleaned up after themselves every day and very nice guys, too! A very good experience, would definitely recommend.
We shopped around for a company to repair two sash windows and got totally messed about by people either over quoting or never getting back to us having done a site visit. Mortice & Green were the... See more
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Company details
Written by the company
Welcome to Mortice & Green - London's original wooden sash window repair and replacement specialists. Mortice & Green have been manufacturing and installing bespoke reproduction SFC hardwood sash & casement windows since the late 90's. Mortice & Green have a dedicated team of highly motivated and professionally trained restorative joiners. Our key objective and promise are to provide all our clients with an exceptional level of service, quality and tidiness. We always provide honest professional advice, and all our quotations are based on what is required and not what is most profitable! Our Key Skills: • Sash Window Restoration • Sash & Casement Window Experts • Sash & Casement Window Refurbishment & Replacement • Bespoke Hardwood Windows & Doors We provide our services throughout London, Surrey & Hampshire with some additional surrounding areas. We have a dedicated workshop which manufacturer reproduction sash windows and casement windows constructed entirely of SFC approved hardwood, finished in your choice of double or single glazing to match the period and style of the original windows that they replace. The repair service provided by Mortice & Green include all manner of wooden window & door repairs including restoration and draught proofing, in fact we can repair and replace any type of wooden window or door. With a team of highly skilled and professional restorative joiners and sash window repair experts we all keep the same values and share the same ethos that we set in place way back when. Whether you have a broken sash cord that needs to be replaced or perhaps cold draughty sash windows that need draught proofing, have absolute confidence in Mortice and Green to provide the best sash service!
Contact info
Access Offices, 893 Great West Road, TW7 5PD, London, United Kingdom
- 02071189191
- hello@morticeandgreen.uk
- www.morticeandgreensashwindowrepairs.co.uk
4.8
Excellent
141 reviews
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Excellent work done efficiently with…
Excellent work done efficiently with great care to tidy up after all work was completed. Highly recommended.
18 November 2021
Reply from Mortice and Green
Thank you Julian, we are always happy to help! Please do let us know if we can be of any further assistance to you in the future.
Kind regards
Matt Greenberg CEO
Excellent crew and workmanship.
19 October 2021
Reply from Mortice and Green
Thank you for your feedback, we are all pleased to know that we have another happy customer.
Excellent as you would expect from…
Excellent as you would expect from people who do windows at Hampton Court. Very efficient and they know their stuff and I have used them twice
7 October 2021
Reply from Mortice and Green
Dear David,
Thank you for your feedback, I am delighted to hear that you are happy.
All the best with the rest of the project, I hope it all goes well for you.
Regards
Matt Greenberg
Reply from Mortice and Green
Hi Sonia, Thank you for leaving your review. I am sorry, it appears that you have received a request for feedback but we have not yet actually finished the work. The system is semi automated, I do apologise.
We loook forward to completing the work for you soon. I will double check the settings on our TrustPilot portal to figure out why you have received a request for feedback before we have even finished, it is not very professional is it!
Thanks for leaving your feedback, we welcome you to leave further feedback on completion of work :)
Best regards
Matt Greenberg
Great sash window repair
They did exactly what we wanted, when they said they would, to a very high standard. Very nice to work with and very happy with the result. Thank you.
18 September 2021
Unprompted review
Reply from Mortice and Green
Hi Oliver,
Thank you so much, I am really happy to hear that we have yet another delighted customer. Thank you so much for taking the time to leave us your feedback, I really appreciate it very much.
Regards
Matt Greenberg
Great company
Great company - helpful and on point
Highly recommended
15 September 2021
Unprompted review
Reply from Mortice and Green
Hi Mr Patel,
Thanks so much for your feedback, sorry we were unable to help you this time round but I am happy that we were able to point you in the right direction to another service provider who was better suited to your specific needs, and you got the job done! :)
Five stars!
This is a company worthy of a 5* review. I was very impressed that they refunded my payment in full without my even having to ask. The company specialises in wooden window repairs and mine was an aluminium one which uses a different mechanism. There was no charge for the engineer's visit and they refunded my money promptly. Thank you Mortice and Green for your great customer service!
19 July 2021
Unprompted review
Reply from Mortice and Green
Thank you for your feedback, I am sorry we were unable to help you on this occasion. We manufacture and repair traditional timber windows and doors, the job was booked over the phone and paid in advance as the office was closed at the weekend. as soon as we arrived, we knew it was not the type of window we specialise in so issued an immediate refund as is our standard practise. Thank you for taking the time to leave us such great feedback.
Kind regards
Matt Greenberg and Co'
Window repairs
I had a wooden sash and casement window both of which were in a bad state. Mortice and Green were by far the easiest to communicate with of the companies we reached out to, and when they came to do the repairs knew exactly what they needed to do, very prompt and tidy.
28 June 2021
Unprompted review
Reply from Mortice and Green
Hi there Jade, Thanks for your feedback. I will pass this on to Arek and the rest of the team. We are all really happy that you now finally have had the repairs done and that you are happy customer also :)
Prompt and efficient
Prompt and efficient. The fitters did a great job and tidied up afterwards. Had contacted lots of companies and Mortice were definitely the most efficient and prompt in replying. Would definitely recommend
26 June 2021
Reply from Mortice and Green
Thank you Ranj, it was our pleasure to help you, we are all very happy to hear that we have yet another satisfied customer! Please do let us know if ever you need any help again in the future.
Matt Greenberg + Team
Repair of broken sash window
Repair of broken sash window. Speedy, immaculate repair by a very polite young man
17 June 2021
Reply from Mortice and Green
Thank you so much, I am delighted to hear that you are happy, please do let us know if we can ever be of service to your again in the future
Kind regards
Matt Greenberg and team :)
Fantastic service as ever!
Fantastic service as ever!
always a pleasure to recommend this company
15 June 2021
Reply from Mortice and Green
Hi Diana, As always it was our total pleasure to help you. I am so glad that we keep on impressing you time after time :-D
Thank you from all of us here at mortice and Green
Matt Greenberg
Really good service
Really good service, came right on time and fixed my sash windows immediately.
4 June 2021
Reply from Mortice and Green
Thank you, I am so happy to hear that we have yet another delighted customer. Thanks for making time to leave us your feedback
New sash cords from Mortice and Green…
Christopher from Mortice and Green arrived on time to put new sash cords in my window. He brought his own ground sheet, kept everything clean and tidy, and I think he was done in half an hour. He showed me how to take care of the cords by opening the window evenly. I'm very grateful.
17 May 2021
Unprompted review
Reply from Mortice and Green
HI Naomi,
Thanks for providing feedback, we are all so happy that you had such a great experience. Please do let us know if we can be of any further assistance in the future
Thank you so much for finding time for us to leave your feedback
Matt and team
Replacement of upper and lower sash window W10
The quality of the new window panels you have supplied is second to none. They should last for a hundred years if properly looked after. Your workmen were efficient, courteous, swift in completing the job, and cleaned up thoroughly afterwards. I have no hesitation in recommending your company to other prospective customers.
29 March 2021
Reply from Mortice and Green
Thank you so much for your kind words, I am delighted to hear you are happy with the work and service we have provided.
I was over the moon with the finished product
I was over the moon with the finished product.
Not only were the team polite and friendly but they were so tidy (which I have not experienced from any work in this house before)! I am also so impressed with he results as the increase in temperature in both rooms was instant. They repaired 4 windows in 3 days
14 January 2021
Unprompted review
Reply from Mortice and Green
Hi Becky,
Thank you for the lovely review, we are all delighted to hear how happy you are.
With it looking likely that snow is on the way, I am happy in the knowledge you will now be a little warmer :-)
Regards and thanks
Matt Greenberg
We recently had wooden windows…
We recently had wooden windows repaired. This company did a fantastic job. They were prompt, tidied up, were courteous . The prices were good for the excellent work they did. I would have no hesitation in recommending them
14 December 2020
Reply from Mortice and Green
Thanks Jen, happy to help.
It is always nice to read such great feedback and it really does encourage us all to keep up the hard work!
Thanks again
Matt Greenberg
Total waste of money
Total waste of money. Charged £250 for 20 minutes work. Way too expensive.
3 December 2020
Reply from Mortice and Green
Thanks for your feedback.
As per the quote that we provided you with prior to you booking us to come and as per our publicly available price list, we do charge £250 to replace sash cords, yes you are correct.
1 hour driving to a job, 30 minutes to complete and then 1 hour driving to another job = 2.5 hours - quite a reasonably priced service.
You received a quote, accepted the quote, the price is a set fee and includes vat.
We are highly skilled at what we do, highly skilled means very fast and efficient. The work done was exactly what you requested, it was done to a good standard and you paid the price quoted prior to booking. Most of our customers are very pleased with just how quick we can complete work. We are very quick at what we do because we are very good at what we do.
Very helpful
Very helpful. Bang on time. Polite and communicative staff. I needed new window sills and the bloke came and did a great job. He made it look easy. Thanks vadas!
23 November 2020
Reply from Mortice and Green
Hi Stuart, Glad to hear that you are happy, do let us know if we can be of any further assistance.
Best regards M. Greenberg & team
Reply from Mortice and Green
Thank you Adrian, I am glad that you are happy and we all look forward to seeing you again soon with the next window : )
Great job at a competitive price
Great job at a competitive price
We live in a typical London terraced street with very old wooden sash windows that were starting to leak. Rather than replace entirely we got several quotes regarding window repair. Mortice and Green were one of the only suppliers that offered window repair as well as the associated masonry and painting work. They were also competitive on price. The job was finished on Saturday and we couldn't be happier. Throughout the process, they kept us informed, were easy to communicate with and have done a great job. Would recommend.
9 November 2020
Unprompted review
Reply from Mortice and Green
Hi There Finn,
Thanks for the feedback we are all so very happy to hear how impressed you are with the service and work provided. All the best
Matt Greenberg and team
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