Recently had our bathroom redone by Emil, we are very happy with the outcome and he has done a good job! Very polite and tidied up after himself and highly recommended. Thank you again for making our... See more
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Taking care of everything from design and supply, right through to installation our bespoke bathroom-by-design division can help you make your dream bathroom, shower room, en-suite or cloakroom a reality.
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6 Hales Road, LS12 4PL, Wortley, Leeds, United Kingdom
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Smooth, professional job from the off. Great communication from initial enquiry through to completion. Nigel, Jack, Dean and Ryan - all great guys, really thorough and accommodating. Dean and Ryan worked so hard, on the hottest few days of the year - worked tirelessly and with great respect for my mum's needs. Fabulous finish. Really pleased with a great service all round.

Reply from More Bathrooms
Extremely happy with our bathrooms from More Bathrooms (Passmores) and their fitter, Louis. Superb communication, quality of work and attention to detail. The whole experience (showroom, pre-check and fitting) has been positive, and based on that experience we will definitely use them again.

Reply from More Bathrooms
It was all done for me, an efficient workman, tidied up well. there was a slight delay in removing the rubbish, but this was dealt with when I mentioned it

Reply from More Bathrooms
For me the company got everything right, Andy in the showroom ( very friendly and Knowledgeable) he listened to our needs pointed us in the right direction arranged a home visit to survey and agree a plan of action. Jack site surveyor who measured and did drawings to aid installation and the ordering of items required.Dale and Ryan the installers made contact to advise on arrival time etc, as planned they arrived punctual ,introduced themselves and after their initial assessment they put down carpet protection and moved safely anything that might be in the way.Advised us of their plan of action.What an asset they are to your company,they informed and advised as the work progressed, 2 very polite and professional tradesmen at their best .The completed work was finished in the suggested timeline to a very high standard,we were invited to inspect the workmanship before they left having cleaned and vacuumed up leaving us with nothing to do.I would have no problem recommending your company to anyone in the future. Thank you Steve Jackson.

Reply from More Bathrooms
Passmore installed a new kitchen for me last September, so I was very much inclined to use their More Bathrooms branch for this recently completed installation. Again the process was very efficiently handled at all stages, from Julie's design work to the fitting by Mark, who did an excellent job and kept me informed of all processes. I would particularly highlight the standard of the materials and the clear-up process, which was immaculate.

Reply from More Bathrooms
Had a lovely gentleman this week fitting me a bathroom called Michael, he goes above and beyond and he’s done an absolute fabulous job.

Reply from More Bathrooms
Overall excellent service, job done by Michael was to high standard, productive and clean. Thanks Michael to convert the bathroom into the wet room. Satisfied and much appreciated. Would definitely recommend passmore. Thanks to Kenny as well for visiting prior to work and explaining the whole process

Reply from More Bathrooms
We are very pleased with the bathroom. The design process and advice was great. After the survey we did change the design and the company were very helpful. The installation went smoothly and we are very happy with the work and the whole process.

Reply from More Bathrooms
David was very helpful. On time every day. Carried all the work out to a very high standard. All round professional and a pleasure to deal with. Would recommend to anyone.

Reply from More Bathrooms
From design to completion the process took less than three months.
The construction team Dean and Ryan were pleasant and efficient. We were very pleased with the way the area was cleared up at the end of each day.
I suppose our main criticism would be that the bathroom was not cleaned of all the splashed plaster and chunks of hardened plaster left to dry at the end of the job.

Reply from More Bathrooms
I had my small bathroom converted to a shower room. The whole process from planning the design, to choosing the fittings and having the work carried out was very well organised and completed to a high standard. I am delighted with the end result.

Reply from More Bathrooms
Are Experience was excellent Graham was very helpful and did a very good job and all the team

Reply from More Bathrooms
Excellent - from initial showroom visit, design, survey & booking, through to installation. Great communication throughout. We felt valued at every step.
Particular praise for Mark Armitage the fitter - multi skilled, super tidy, detail oriented, respectful & efficient. Very pleased we chose this company.

Reply from More Bathrooms
This company is excellent to deal with - knowledgeable, understanding the client's requirements, efficient, and thorough. they carried out work on two bathrooms while we went away and left them to it. Returned to an impeccable job. I'd recommend them any time.

Reply from More Bathrooms
The communication was great from start to finish, Simon was extremely helpful at every stage of the works, The quality of work aswell was top notch he has a very keen eye for detail and always produced. From start to finish the job went so smoothly.

Reply from More Bathrooms
My bathroom has been done. I am very pleased with the work. Very well done job, with care, lots of attention to detail. Grateful for your work.

Reply from More Bathrooms
Really easy to deal with, great knowledge and good attention to detail. Our fitter Shaun was awesome.

Reply from More Bathrooms
Had a wet room installed, the fitter called Jarek was amazing from start to finish, very polite and considerate. Worked hard non stop from the moment her arrived to the time he left. Very clean and tidy worker making sure both inside and outside of the home was tidy and organised before he left , showing he respected my home. Making sure no trip hazards acknowledging my mobility issues. I thought he was absolutely amazing and would recommend him to anyone. No complaints at all. The customer services handler of the company were very helpful when I phoned to enquire about a few things making whole processes easier.
I would highly recommend this company as a whole.

Reply from More Bathrooms
I cannot fault any part of my experience working with More Bathrooms. From visiting the showroom to seeing the designs to having the work completed, has been seamless. They’re professional, accommodating and just lovely to deal with. I’d like to say a special thank you to Mark the fitter, Glynn the electrician and Lee the tiler. They truly brought the design to life and these bathroom designs are only as good as the finish these guys have the skills to deliver. I love our new bathroom, and it’s been a sensible investment in our home. Thank you very much.

Reply from More Bathrooms
Michael was the main fitter for my bathroom conversion to a wet room. He did a excellent job I would recommend him and the Passmore Group without hesitation

Reply from More Bathrooms
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