Moon Bingo Reviews 

273
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you enjoy playing Bingo online than look no further than MoonBingo.com best ever online gaming site. They offer great incentives to join and they excel in rewarding their members. I have received m... See more

Rated 5 out of 5 stars

I love moon bingo and is one off a few sites i really enjoy playing. There is always some kind of promotion going on to suit your needs, free coins in the chat which btw the CMs are always polite and... See more

Rated 5 out of 5 stars

My experience with a young man called Curtis was very uplifting for me he was freandly kind and patient with me ..I live alone am a old lady he brought a little sunshine into my life with his freandl... See more

Rated 1 out of 5 stars

Totally useless. Games are tight barely get Bonuses ornfree spins during games. Also their.withdrawal is a joke. Says they approve in one working day. I made a withdrawal Wednesday before 4 pm and it... See more

Company replied

Company details

  1. Casino

Information provided by various external sources

Moon Bingo is one of the UK's favorite bingo site and was voted bingo site of the year 2011. We pride ourselves on amazing bingo promotions. Once you join us and fund your account, a fabulous Welcome Bonus will be waiting for you! That’s not all.. We have much up our sleeves.


Contact info

You should know

4.0

Great

TrustScore 4 out of 5

273 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(273)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To the MOONBINGO I go let’s fly

I have had a great time on MoonBingo,more than other sites I seem to win more, get more freebies ,good customer relations ,I really like this site to its simple to use and helpful and to withdraw your winnings nothing is a problem.

Would I recommend people I already do

25 January 2018
Unprompted review
Rated 5 out of 5 stars

Best bingo site ever

Best bingo site ever. I have had several lovely wins which have paid for holidays etc. Nothing better after a hard day at work to sit and enjoy playing on MoonBingo xx

20 January 2018
Unprompted review
Rated 5 out of 5 stars

Moonbingo is a great site with a personal touch

Moonbingo is a great site lots of bingo and slots to play. I’ve been a regular member for years and I enjoy it’s easy to navigate site. The Customer service team are great especially my VIP manager Guy. Great bonuses raffles and prize draws especially if I’m a winner.

18 January 2018
Unprompted review
Rated 5 out of 5 stars

Moon bingo has got to be the best site …

Moon bingo has got to be the best site EVER. Customer services are brilliant and reply within minutes of any query you may have. Lots of perks and bonus. Will definitely keep playing this site. Love the VIP team. Always on hand to help. Good job guys. :-)

18 January 2018
Unprompted review
Rated 1 out of 5 stars

Moonbingo is not a site to be recommended to anyone!

Moonbingo is a terrible site to play on which only pays bingo bonus if you win on bingo bonus, it also removes the bingo bonus wins when it feels like it.
The wagering requirements are also set too high so it is basically impossible for bingo bonus to become real cash, the casino bonus wagering requirements is set even higher so never become real cash at any time.
I have played on moon bingo for years and would never recommend this site to anyone i do not play there anymore.

8 January 2018
Unprompted review
Moon Bingo logo

Reply from Moon Bingo

Dear Patricia,

Good morning.

My name is Guy, I'm managing the VIP department on MoonBingo.

I would like to take care of the negative experience you had with us asap.

Please send an E-mail to: VIP@MoonBingo.com - I will make sure to do everything I can to keep you happy with us :)

Hope to hear from you soon...


Guy
VIP Manager
MoonBingo

Rated 2 out of 5 stars

Poor odds poor customer service

I closed my account due to being unable to win, wagering being either x40, x60 and x70, withdrawing takes 2 days before they even start to process it and can take a further 5 days after that, they have multiple sites which are all the same, close one and you get constant mail for another, same odds... zero to none,

4 December 2017
Unprompted review
Moon Bingo logo

Reply from Moon Bingo

Dear Leigh,

My name is Guy and I'm managing the VIP department on MoonBingo.
I have read your review and would like to offer you my assistance.
Please send an E-mail to VIP@MoonBingo.com and I promise to do everything I can do solve this matter asap.

Have a lovely day!


Guy
VIP Manager
MoonBingo

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look