Montredo Reviews 

The delivery was a bit slower than advertised but it was worth the wait. This being said if you are ordering something as a bday gift, make sure you take this into consideration. I was aware of the possible delays from other reviews so was confortable with the delay. The team was really good in providing info when requested, always polite and answered all my questions quickly.
Would definitely recommend Montredo and will use their services again.

Bought a watch one month ago. I was told from the start they didn’t know when they could deliver it. I found that a bit sus but ok. Now it’s been a month of radio silence. Will be handled as a fraud by my credit card issuer.

Edit: their customer service got in touch with me recently explaining the radio silence. I’ve since gotten the watch and I’m quite happy with it.

Just as the recent reviews mention, the situation in my case was no different.

Bought a watch. The indicated delivery time was a few weeks, it then changed to 4 weeks, 8 weeks, then "we don't know".

In the end they started ignoring the emails. Already reached out to my bank to revert the transaction....

Avoid at all costs. Fraudulent company.

I paid Montredo for a watch they advertised as “in stock with 1-week delivery.”
The moment the money was received, the story changed completely.

They admitted they do not have the watch, had never checked availability, and were “trying to source it somewhere.” Delivery promises kept shifting: 8 days → 2 weeks → “we don’t know.”

I finally cancelled the order.
According to their own Terms & EU consumer law, the refund must be issued within 14 days after the cancellation request.

It has now been more than 14 days, and Montredo still has not returned my money.
No explanation, no timeline, no communication beyond generic copy-paste emails.

This business model is fundamentally misleading:
– They display watches as available when they are not
– They take payment first and only then start “looking for” the product
– They miss their own legally binding refund deadlines
– Customer support avoids giving clear answers

This is not a premium retailer. It’s a drop-shipping scheme wrapped in luxury branding.

I strongly advise avoiding Montredo.

Complete disaster! Stay away from them:
The match is marked as available on their website, with a delivery time of 8 days.
14 weeks later, I'm still waiting for the watch; this is a fraud.

June 4th, I placed an order of which the delivery date was, AND STILL IS, 8 days.
Many mails and excuses later ranging from "availability on our website isn't always accurate"or "it's a popular model" to "delivery is expected soon" and "it will arrive any day now", I cancelled the order.

5 months I went along, then finally cancelled the order. They held my money for 15 days, just past the legal date. Then I got the mail that the refunding process was set in motion.

I'm absolutely disgusted but honestly I was also warned by the Dutch online watch community where this website has a lousy reputation. If I wasn't so thick headed, I would have saved myself a lot of trouble.

Bought two watches paid in full in the end of July in a single transfer, they were supposed to take 3 or 4 weeks, after one month every time i asked about them, they were always 2 weeks away "ad aeternum". Also everytime i asked the reply came from a different person that wrotte like a robot reply.
After 11 weeks i asked to cancel and for a refund, like other people here they tried to offer some kind of a gift if i wait. I told them to proceed with the refund, orders were cancelled but then...i asked now 4 times about money, it has been 15 days since canceling and they transferred back less than half what i paid in July, i asked about the remaining....apparently it takes some more time to refund?? what? i paid 8300 in a single transfer, i should get 8300 in a single transfer not 3900 and hope someday the remaining will arrive.
I told them we would be opening a legal case if this doesn’t get resolved in the next few days.
They just replied "thanks for letting us know" and to let them know if they can offer any further help.....
yes you can, you can give me my money back!
I am now convinced this company is currently a scam to keep money for as long as they can, until we get tired and ask for it back, since this takes months, they still earn some interest.
So it is now 88 days and no watches and no complete refund..

Great experience. Montredo gives me a small gift because of a delay. I recommend.

The folks at Montredo were wonderful to work with. I ordered a watch that was out of stock, but agreed to furnish one when it came back in stock at the discounted price they had listed for when I first tried to purchase it in June. The watch came sooner than they originally thought as well. I highly recommend Montredo for anyone considering purchasing from them!

Watch ordered on Saturday night and arrived at my desk on Wednesday. So 3 to 4 days (including weekend) to ship from Germany.
For anyone interested it's a Mido Baroncelli Automatic Black 40mm with power reserve display. I'd wanted a black dress watch to compliment my collection and this one looks fabulous - almost like a dark chocolate with the rose gold case.
Brilliand service and communication from Chris Duffy at Montredo.

Good quality products with reliable customer service!
I'm very pleased with My purchase.

I bought Breguet watch straps from MONTREDO and was very impressed with their personal, professional service — no bots, just real support. Despite delivery issues (not MONTREDO's fault), they stayed in touch and helped actively. For quality watch accessories, I see no better option. Mikhail

The good: I received my watch exactly as described. The watch was genuine and brand new with all of the documents as expected. The price was excellent, significantly less than if I have purchased at retail.

The bad: I placed my order at the on June 3rd, 2025 and received the watch on August 25th, 2025. That is nearly 3 months of waiting. The support staff responded quickly to my emails asking for updates but pushed back the expected delivery date several times which wasn't very reassuring. I would've liked a more honest estimate of the delivery date from the start.

When the watch eventually shipped the shipping was very fast and they threw in a free leather watch sleeve as a bonus for the delays. Overall the buying experience was good. The delays were unfortunate but it was worth it when the watch arrived.

Worst experience ever. You spend 5000€ on a watch and you get two mails who look like 30 years ago mails, as the site. After 4 weeks of waiting (the delay annonced was 2-4weeks) without any communication i sent a mail and they just answer that omega take more time to produce the watch (it’s a limited edition to celebrate the 75th year of seamaster) while it’s in stock on the omega website. The order isn’t appearing on my account anymore. To apologize they propose me 75€ (1,5% of the order) and a « free gift «  (like a gift could be not free) but they aren’t able to say what is it, because it’s probably super lame like their 75€. So as a result i’m opening a paypal dispute (they tried to tell me to not do it, pretending it would make the refund longer, while nothing avoid them to refund). They aren’t answering since then, i just received an old fashion style mail telling my order is canceled, but no refund on my paypal account). It’s a nightmare of an exeperience, you pay 5000€ and you wait forever, and when they answer they blame everyone but them (Omega, the spanish dealer they are using). Plus they use a bad tone answering, saying their free gift isn’t a bag of candies because i was making fun of their free gift saying i don’t need a bag of Haribo. It isn’t a bag of candies but they seem ashamed to say xhat it is. They should be ashamed about everything, from their old website full of bugs or the lack of communication, except when they blame everyone companies they are working with, while they are not responsable of an order who disapear from the account for example). Shop somewhere else, it will be faster and it would be more trustable

I am very dissatisfied with the handling of the order I placed.
On April 13, 2025, I ordered the Doxa Sub 200 White Pearl watch from Montredo GmbH. It was a good deal, as it was about 100 euros cheaper than at other retailers.
By April 29, 2025, I still had not received the watch. I sent an email asking when I could expect it. I was told that the delivery time would be four weeks and was asked whether I wanted to proceed with the order. I decided to continue due to the good price of the watch.
On May 20, 2025, I still had not received the watch, so I contacted Montredo GmbH again. I was told the watch would be ordered from the supplier and delivered shortly. From that point on, I contacted Montredo several more times. Each time I was told that the watch would be delivered soon.
By July 2, 2025, I still had not received the watch. I cancelled the order and requested a refund. Fortunately, I received my money back quickly along with an apology—but nothing more.
I am very dissatisfied with how this order was handled. I had to initiate contact with Montredo GmbH each time they failed to meet the promised delivery dates. Being told repeatedly that the watch would be delivered any moment, when that clearly wasn't the case, was extremely frustrating. I had looked forward to wearing this white watch during the summer (as it is a summer watch), but that didn’t happen.
In the end, I bought the watch from another retailer (at a 100-euro higher price). They also had to order it from the supplier. I received the watch within a week and a half.

I was surfing the site for years and ultimately made a purchase two years after registering on the site. I purchased a Breitling Superocean in September 2024 and received the watch exactly after 5 weeks in Dubai. It took some time, however, the way Christhard Schneider managed the order/query and the delivery was commendable. In fact, I keep on checking with him for other watches till date. The only hit was a 5% customs duty charged at the Dubai port; even after that, the watch remains a great buy. Took me some time to post a review, as they say, better late than never.Keep up the good work.

It might take them some time to find the watch you have ordered, but the job will be done, just be a bit patient.

Great service and very reliable company. I bought an ORIS big crown watch online at a very competitive price. It took a little longer than the advertised delivery time. But the communication by Christhard was very clear, adequate, helpful and friendly. I finally received the watch after a little extra waiting time. The product is genuine and with the original box and paperwork. To me Montredo has proven to be reliable and trustworthy. I’ll definitely buy from them again.

Great customer service from Christhard
Good tracking from DHL
I would use again no issues

I purchased a Gucci watch which was clearly advertised as new. I received an ex display model which had heavy scratching on the inside of the clasp. They were very unapologetic and seemed to think it was acceptable to sell essentially a used watch as new. Will not ever purchase from them again.