If I could give 0 stars I would. Happily accepted deposits but when try to withdraw its impossible. Asked for verification documents well over a week ago and still "under review", customer service are... See more
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Į won from free spins 5 pounds į understand is wagering, o other games į won more then 400£ still wagering, and in The midle of game big bass bonanza my Bonus 400 pounds just gone. Ive tryed to sirt i... See more
Predatory practices. They let you sign up and bet, but then won't offer the sign up bonus, won't say exactly why. Will make an official complaint to the Gambling Commission. If you intend to blo... See more
I don't usually leave reviews, but after reading so many one-star reviews, I was honestly worried that I wouldn't get my money. I made a single deposit and, about 15 minutes later, I requested a... See more
Company details
Information provided by various external sources
Monster Casino is the Best Online Casino UK! Sign up & get £5 FREE BONUS - no deposit required. Play mobile casino games & online slots, anytime, anywhere!
Contact info
United Kingdom
- www.monstercasino.co.uk
You should know
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This company hasn't invited their customers, so reviews may not be representative
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Great site
Not sure why everyone’s complaining? I found I win on a lot of occasions, £300, £400+
Much better than the other well known sites!
Yes withdrawal times take up to 3-4 days
Bonus play is a waste of time but I don’t add the bonus options.
AVOID LIKE THE PLAGUE!!!
Absolutely shoddy recently. Complaint live on resolver still awaiting withdrawals screenshot all of customer services conversations. One minute they say they've received documents then not suddenly was asked to verify. Terns and cons state 3 days payouts waiting since 15th march for one. Never using again it is illegal to withhold money. 100%
1 Star only because they do pay out…
1 Star only because they do pay out pretty quick. For the rest of the experience I advise to stay well clear. I know they say it's all random generated but not here. Every single game takes ages to bonus and when you get the bonus don't hold your breath! I've had 48p and £1.20 bonus wins after waging at least £50. I know this happens on most sites but not every bonus. Don't know how they screw these games down but they do. Avoid this site at all costs
STAY CLEAR…gave me bonus money of £130…
STAY CLEAR…gave me bonus money of £130 played 9pots of gold got up to £6900, said I had to wager £5692 then all of a sudden my bonus money disappeared and converted to real money of £20 YES £20…absolutely disgusting, they hook you in on bonus money but it will NEVER EVER CONVERT TO REAL MONEY
Absolute scam !
Absolute scam !! Stay away won money sent in all documents that they asked for and no it’s under review!! Every time I ask on chat about my withdrawal they say it’s under review and it’s been the same for the last 3 weeks!!!
Robbing casino!!
I’ve contacted watch dog!
cheaters and liars
keep well away quick enough taking your money no questions asked and when they find out you have a disability and win from them they ban you and close your account with no explanation Discrimination against disability.................
Truly awful site
Truly awful site. About a month later still waiting for my payout, a fraction of my deposits. It kept rejecting my documents and had no flexibility, Took the deposits without this need but when I wanted to withdraw it would not let me. Do not use.
Avoid this company
Avoid this company, no cashout offered, i was winning 2 bets and was offered nothing, trust me these are robbing you blind. Avoid. You have been warned
Absolutely shocking game site it should…
Absolutely shocking game site it should be removed people are waiting for there payments even people like my mother who has shown all evidence of her self and you still refused biggest scammers going you should be ashamed of your self..I will be going to the BBC about this watchdog here I come 😉
They Are Stealing From People
This Is A Scam
It Wants To See All Of Your
Card Details and The Whole
Details of Your
Phone Bill Documentation
Then It Wants To See More
Documentation from you
They Will Take Your Deposits
But Rejects Your Documents
What Company Rejects Your Documents
Stay the Hell Away from them
This Is A Sign They Are Stealing From You
This is so easy to say
But customers will have to find it out themselves
But this company is not recommended
Just saying.
Robbed.
Recently registered with this site so i was new to it. Won a sizeable amount with "bonus funds" after losing My entire balance,went to check wagering requirements and accidentally "cancelled bonus" in the blink of an eye 2.1k was gone, contacted support who were entirely unhelpful all they did was outline what the requirements were.
Waiting over 3 weeks for my £5000 win
Waiting over 3 weeks for my £5000 win. I’ve got no chance after reading these reviews Now the site has gone.
Anyone else experiencing this?
waiting over 2.5 weeks for a payout
waiting over 2.5 weeks for a payout, all documents sent, jumping through hoops for MY winnings. Dont use this crap site.
Total scam
Total scam. A complete investigation of this company’s fraudulent verification method is needed. It uses it as an excuse to withhold paying out. From reading other reviews, my experience is not a one off. You shouldn’t have to take legal action to get access to your funds
Avoid avoid stay away the quick enough…
Avoid avoid stay away the quick enough taking money but when it comes to withdrawal haha keep wishing
Disgusting monster casino
Disgusting monster casino. I have been waiting patiently for my wining of £367 over 3 weeks I have provided all documents I have provided pdf bank statement in security support Instagram. When ever try to contract live chat no help. Some of them are not bothered to respond holding 40 minutes then cut off. Shame on you monster casino. And some of birch and lazy hore don't do any work Just pacing customers. You disgusting people pay my money.
Where do I start with them!
Where do I start with them!
First off it took 3 weeks to get withdrawals processed with them, kept turning round saying that the documents sent wasn't right (Driving Licence and Bank Statements was sent to them round 15 times and kept failing).
Had to replace my bank card due to payments being taken from the account with my consent (not Monster) but told them that the card was frozen and that the money from the winnings should be send to the bank account but they didn't do that.
Then today they closed the account because they didn't want to keep up with the business partnership, so I cannot add my new card to make the withdrawals again. Basically they have stole the winnings by closing the account!
Wouldn't waste money on this site as they will keep your money if you plan to withdraw!
Quick payment
If I'm being honest, I'm so lazy when having to download the required documents to send as to be able to obtain my winnings, after reading the vast majority of complaints towards the company, I wasn't holding my breath for to get my hands on my winnings, however I finally got round to sending my documentation, and hey presto my winnings of £1,400 was credited in to my account the following morning ,
The most terrible casino
The most terrible casino. Keep yourself and money away from this awful casino. I lost over £2500 yesterday. I'm not complaining of lossing my money. It is gambling. You gamble to loss or win. What I'm complaining about is that, instead of letting me know I was reached my lossing limit when I try to diposit, they accept £500 deposit and then told that I was reached my lossing limet. So I can't carry on playing. The warst part is, I withdrew the money but it has been pending over 40 hours now. To make things worse, when I try to contact their customer service, no one replies. So can you guys tell me how to get my money?
Stay away don’t waste your money
Stay away don’t waste your money
Absolutely rubbish site and the don’t pay you out 😡
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