Monster Casino Reviews 

204
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

If I could give 0 stars I would. Happily accepted deposits but when try to withdraw its impossible. Asked for verification documents well over a week ago and still "under review", customer service are... See more

Rated 1 out of 5 stars

Į won from free spins 5 pounds į understand is wagering, o other games į won more then 400£ still wagering, and in The midle of game big bass bonanza my Bonus 400 pounds just gone. Ive tryed to sirt i... See more

Rated 1 out of 5 stars

Predatory practices. They let you sign up and bet, but then won't offer the sign up bonus, won't say exactly why. Will make an official complaint to the Gambling Commission. If you intend to blo... See more

Rated 5 out of 5 stars

I don't usually leave reviews, but after reading so many one-star reviews, I was honestly worried that I wouldn't get my money. I made a single deposit and, about 15 minutes later, I requested a... See more

Company details

  1. Casino
  2. Online Casino or Bookmaker

Information provided by various external sources

Monster Casino is the Best Online Casino UK! Sign up & get £5 FREE BONUS - no deposit required. Play mobile casino games & online slots, anytime, anywhere!


Contact info

You should know

1.6

Bad

TrustScore 1.5 out of 5

204 reviews

5-star
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1-star

No history of asking for reviews

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1.6

All reviews

(204)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

What a con

What a con! They will send you promotions, but will find some reason not to pay you a bonus! I deposited and wagered £40 after receiving a promotion email and they told me I had deposited through the casino page and not the sports page, even though I had a bet on sports and used the bonus code given. DO NOT USE!!

28 July 2025
Unprompted review
Rated 1 out of 5 stars

One star is too much for this company I…

One star is too much for this company I have given them proof of Id over and over again, my withdrawal has been pending for nearly 4 weeks now. They have no telephone number to contact they reply via email once every 3/4 days and just repeat the same stuff over and over again. The online chat is live bots and it’s mind numbing. They’ve had my latest id this week no response and proof of payment no response. 4 weeks I’ve never had an experience like this in my life

5 June 2025
Unprompted review
Rated 1 out of 5 stars

Į won from free spins 5 pounds į…

Į won from free spins 5 pounds į understand is wagering, o other games į won more then 400£ still wagering, and in The midle of game big bass bonanza my Bonus 400 pounds just gone. Ive tryed to sirt it out by life chat customer service usseles said iš 50 wagering į said į understand but where they gone this 400 bunus moneys, they just replyed gavę a goid day and closed our conversation!!!!!!! Bloody scamer never recomend enyone

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Please please do not use this company

Please please do not use this company.
Over a week ago I tried to withdraw £2000, provided all documentation requested. They have now stopped answering to emails and even their complaints team will not answer. I have had to raise with resolver and now speaking with a lawyer to take legal action against them for theft. Please read all reviews and do not sign up

8 May 2025
Unprompted review
Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would absolute scam artists Do Not use this site they will hold your money ransom and the live "support" do absolutly nothing except copy and paste there scripts so they can't do anything
AVOID AT ALL COSTS IT WILL ROB YOU BLIND YOU BEEN WARNED

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Avoid it

Avoid it. Dead spins on their slots. dont let you play live casino. Cant even deactivate account. Keep spamming shit offers even after opting out

24 January 2025
Unprompted review
Rated 1 out of 5 stars

AVOID SCAM !!!

AVOID SCAM !!!!
They take your deposit and don't honour the sign up free bets. Then they make it impossible to contact them. They did something to my account where i couldn't even withdraw my money. There was a pop up box that was asking me to confirm my profession that would appear whatever tab i clicked on and prevented me from withdrawing my own funds. This company is SCUM and are linked to other Indian scammers.

22 February 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting to hear back from this…

Still waiting to hear back from this company about why they took my winnings back out of my bank account reversed the transaction my bank cant do anything about it due to visa regulations stay away from this scamming company theyve left me in overdraft due to this and ill be closing my bank account as i shouldnt have to pay back the mistake of the company and ill definstly be closing my monster casino account

3 February 2025
Unprompted review
Rated 1 out of 5 stars

Monster Casino SCAM

They scammed me I did a deposit of 76 euro’s and won 300. Now I have won 500 that is still in the account but Im not even gonne cash out Its a scam!! They just let my withdrawel dissapear and I received nothing in my bank account.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst site ever I have had more…

Worst site ever I have had more communication with my 6month year old daughter they said because I use d my partners bank card that I can’t withdraw my winning even tho I send a letter with confirmation that I can use card worst site. Do not use that’s why they are called monster.com rating of -1 star

17 January 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Yeah. Guys. I can totally agree that this casino is garbage. I've lost thousands of pounds on this website site. I don't know a worst site then this. At first I thought it was just me. But seeing all the bad reviews I realised site is engaging in fraudulent activities. Scamming money out of people

11 November 2024
Unprompted review
Rated 1 out of 5 stars

Scam casino, don't award sign up bonus

I signed up as a new customer after seeing the '£30 free sports bet' promotion on their main page after finding the site on a Google search. I deposited as per the promo and didn't receive the free bet... instead received free spins which have to be wagered (irrelevant anyway as I don't do slots). I contacted customer service and spoke to 'Simona' (in all likelihood not a real person) who (after waiting a very long time on the chat) said I didn't sign up through a valid link for the promo, and made no attempt to rectify the situation. I showed screenshots showing that I had, which she ignored and just kept trying to end the chat. So they advertised a sign up bonus which they don't award... a complete SCAM

19 August 2024
Unprompted review

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