My package arrived on the days suggested and was packed securely. One of the garments fitted me well (apart from the length, which I can shorten) so I will keep this and return the other one. The gar... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The jump suit is perfect, but because of Monsoon ordering online web that wasn’t good, having made several attempts and then had message please retry Which I . did, and the final try it was confir... See more
Lovely blouse in gorgeous colours, East, nicer price in sale. Great quality & a little more unusual than others on the high street. Easy to order on website. Sizing true to size. Well communicated de... See more
excellent service, good delivery, arrived in perfect condition Only thing I found was when returning my parcel at the post office, the online instructions were not as clear as could be .."printer... See more
Company details
- Women's Clothing Store
- Baby Clothing Store
- Children's Clothing Store
- Clothing Store
- Fashion Accessories Store
- Shoe Store
Written by the company
We are a lifestyle brand that enriches everyday life with natural beauty, positivity and endless discovery. We are passionate about connecting contemporary designs with a network of craftspeople, creating unique collections to be cherished. We have an eye for true beauty, whether that’s our intricate design details, colourful prints, fabrics or embellishments. We design in-house, source globally and ethically, and are dedicated to delivering keepsake quality. We love to make our customers’ day just that little bit more special and out of the ordinary. We believe in the positive, empowering, life-changing power of trade rather than aid. And we want to do right by the people who make our beautiful things. As a founder member of the Ethical Trading Initiative (ETI), we’ve been at the forefront of driving sustainable improvements in working conditions and livelihoods wherever we do business. But that’s not all. Each year, the Monsoon Accessorize Trust (founded in 1994) supports life-changing projects in income-generation, healthcare and education for over 10,000 women and children throughout Asia.
Contact info
4.1
Great
30K reviews
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Evri have not yet delivered my parcel
Evri have not yet delivered my parcel. I thought it was next day delivery . Hopefully it will arrive today
17 August 2026
Clear details and information about the…
Clear details and information about the product.
16 August 2026
Good stuff with timely delivery
Happy with the purchase .I bought a few dresses for my nieces .They look beautiful and delivery was timely and hassle free.
16 August 2026
Excellent quality & arrived exactly as…
Excellent quality & arrived exactly as described re colour and
size.
17 August 2026
Prompt delivery
15 August 2026
Good service as usual
5 August 2026
Beautiful dress
The fabric was true to colour and design, lightweight. Fitted perfectly. Love it. Perfect length, I'm 5ft 4. Delivered within time frame and to the right address!
16 August 2026
Lovely jumpsuit
I looked online and saw the jumpsuit I liked was in the sale. I ordered a large which was for size 16 to 18. It arrived after 3 or 4 days, the fit is pretty good it's not tight and it's long enough in the body. The trouser length is at my ankle, I am 5 foot 4, so hopefully it will look lovely with sandals. The material feels good quality too.
21 August 2026
Good experience and recommended
Website and ordering process easy to navigate, great communication and fast despatch of items. Whole process from start to finish was speedy (2-3 days). The only thing that let it down was the delivery company as they delivered a little later in the day than they originally said and communication regarding this was a little slow. All items are of excellent quality.
15 August 2026
Misdelivered but quick to fix
Though Evri misdelivered I can't fault the response of Monsoon for response speed, helpfulness and speed of refund. 4 stars, only because I would like an easier option to see/select different delivery carriers (and no difference in cost).
16 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
This is a beautifull dress,have dropped…
This is a beautifull dress,have dropped a star due to the fit not quite right.I had to take it in under the arms as quite baggy, now it fits
16 August 2026
Reply from Monsoon
Hello,
Thank you for your review.
Please be assured that we appreciate all customer feedback and will share this with the relevant teams.
Thank you again for reaching out to us.
Many thanks, Monsoon
Excellent service speedy delivery
Excellent service speedy delivery, was offered a discount as I was a new customer and it was applied straight away
14 August 2026
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