Hi I placed two separate orders via click and collect,when I arrived to collect it would not process through the screen and I had to wait ages to sort it out, the second one I had to go into the... See more
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Company details
Written by the company
We are the UK’s leading agricultural supply and rural retailing business. Originally founded in 1960 by a small group of farmers who joined together to form an agricultural buying group, we have grown to offer a complete suite of in-store, on-farm, and online services inspired by our commitment to UK agriculture and the wider rural community. We are proud to remain 100% owned by farmers and we maintain our cooperative ethos. We work for the greater good of our farmer shareholders, helping them to improve their productivity, profitability and sustainability. This is underpinned by industry-leading knowledge, value for money products, high levels of service and efficient manufacturing sites. Our presence in the market creates a highly competitive pricing environment which aims to stop others profiteering at the expense of our Farmer Shareholders and customers. Whilst we are a membership organisation, with over 9,000 Farmer Shareholders and 95,000 Country Members, we are proud to serve our rural communities more widely. We are open to everyone, working hard to provide exceptional value and service to all our customers.
Contact info
Mole Valley Farmers, Exmoor House, EX36 3LH, South Molton, United Kingdom
- 01769 576415
- customer.services@molevalleyfarmers.com
- www.moleonline.com
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Easy ordering and collection
I ordered something on line and was kept informed about its arrival at the store so that I could collect it.
Great service from a superb company
Great service from a superb company. I usually have no problems at all, but on the only one occasion I had due to a delivery company, they sorted me out very quickly. The layers mash I buy is great and my chickens love it.
Reliable Fast Delivery
I always order dog food from moleonline very fast delivery and my dog loves the food
very good service and excellent…
very good service and excellent delivery times
will use again
I ordered a number of items on-line but…
I ordered a number of items on-line but was later told that less than half were in stock. The items (bags of logs) were then delivered with no notification of when they were being delivered, so they were left out in the rain with no one being at home. The tracking service is not available when they use a courier. Poor customer service. Mole Valley stores seem great but the on-line system is not up to scratch and I will not use it in the future.
Been using mole valley for years
Been using mole valley for years. Excellent quality dog food and very reasonable price. Easy to order and delivered quick! Very happy as always😜👍
Excellent product and very quick…
Excellent product and very quick delivery.
It would have been faster to go to the…
It would have been faster to go to the store a get outright, currently no benefits from ordering click and collect time wise, I had been hoping to go in to collect on the same day. once the email arrived saying order ready, I did go to collect,their was confusion as to what happened next, once my order was located the staff we very helpful and helped me load into the car.
Excellent product …
Cheapest item on internet but excellent quality prompt delivery very satisfied with transaction
Highly recommended
Quick delivery quality goods
Website is so slow and hard to get…
Website is so slow and hard to get around to the checkout but a good idea and I did get what I wanted in the end. Mole valley as a shop is a lifeline, of course
Delivery on time
Room for improvement
Website was easy to navigate, purchase process was very straightforward. Only downside was length of time from initial purchase to confirmation of goods being ready for collection.
Super fast delivery every time!
Fast delivery and efficient service
Fast delivery and efficient service
MATCH YOUR ONLINLINE PRICES WITH YOUR…
MATCH YOUR ONLINLINE PRICES WITH YOUR STORE PRICES.
I called in at your Piercebridge store to purchase a 5 litre refill of Roundup weed killer expecting to pay the online price of £20.80. When I arrived at the store from Barnard Castle (11.5 miles) I would have had to pay the in store price of £25.99. After returning home empty handed I ordered the same refill product online (to be collected) & collected my order from the same store two days later for £20.80.
Ironically, when collecting the weedkiller, they had the wrong product waiting for collection (including applicator) & replaced the wrong product with the correct 'off the shelf' item; I do despair!!!
Easy to order animal food
Easy to order animal food, delivery was quick, good price.
Ordered on line
Ordered on line and delivered very quickly with no hitches.
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