moglix Reviews 

Ordered a Prestige kitchen sink; they sent a non-brand kitchen sink. They will send you the local products.

my order number - xxxx05 Submersible pump i ordered. Very disappointing experience with Moglix. The product I received looked like an old repaired item repainted to appear new. It worked only once and then got jammed. Their customer care is also very poor and does not accept returns for this defective products, Even after uploading video proof, their customer care keeps asking for different videos and refuses to accept the return. Very poor service and wasting the customer’s money and time.

Worst platform ever never ever order from Moglix. I order and paid online coz there was no COD option. I waiting for my order and when i try to track they keep saying its in transit. Same message they keep saying in transit for more then a week. I tries to cancel and ask for redund they keep saying they cant refund until they get their product back whicb still shows in transit. Its theirs and logistics issue which they have to deal with. If they cant deliver on time then they shouldnt accept the order or change the logistics which can delivee on time. They are cheaters fooling around with customers money and cant keep their promises. Never shop from this platform. Moglix sucks

Sold only defective products as well as very very very very .....poor customer support.

this review is as a seller in moglix, they created false order, then shipping delay , material got return after more 60 days , the returned material was broken and of different brand, payment still not made from 6 month now. sent email to almost all moglix team member no repsonds and they simply dont care or clueless

A platform mostly for industrial products,but be very wary as it doesn't have a fair return policy. It will be written product is returnable and refundable but only on their conditions. They do not offer customers peace of mind . And if you try and return no matter what they will not accept it. One is left with wrong product. If you have to buy please bear in mind it won't qualify for return.

I placed an order for suture material on the 14 th Jan 2026. Sadly it’s the 22nd Jan today and the order isn’t even dispatched!
Repeated calls to the customer care number go unanswered and even an email requesting an update on the dispatch date just comes with an apology and no information about the dispatch date!
Being in the medical profession it’s imperative to be delivered consumables on time and such unprofessional service is the last thing one would need.
Please avoid such websites for your peace of mind and smooth operations in your practice.
Dr.Anil da Silva, Goa

Do not order or buy any product or service from Moglix they are number 1 scammer and fraud they will take money and keep sending msg it will be delivered with different dates and finally product will never come to you.. It happened with us our Order I'd is 6755043 on 23 dec 2025 we ordered Grinder Mixer which got paid but never delivered.....they are not responding also if we contact them.

Moglix is a fraudulent website. After taking money, they don't acknowledge or send the product. Please be careful to do any transactions on this website and warn your friends and family to not visit this website

I ordered knapsack sprayer. I received the product after 5 days, which one was having light damages, so i initiated exchange request because which is only have exchange policy. The real problem was often because once i request to exchange they need 15 days to confirm my request and getting a month for the new one.

So moglix offers a quality product with affordable price. But the real problem is exchange or refund. So carefully check for return or exchange policy

I ordered wifi cctv camera which was damaged . No support from customer care for replacement and very rude also. Don't buy any products they send damaged products and asked us to contact the company to resolve the issue .

Delivery took no more than 48 hours. I think it's a decent speed in comparison to others.

Worst service I could’t receive my order I have ordered 18/10/25 still not despatch
Till date 04/11/25

VERY BAD EXPERIENCE WITH MOGLIX; THEY CANCELLED YOUR ORDER WITHOUT ANY REASON

I purchased a Student microscope total value was Rs.2578
and G Lab 100X OpticalsMicroscope Oil Immersion Lens,GUPTA29 of Rs 681/- from mogilx
But microscope is just like a toy lots of spot is there and so-called oilimmersion is not 100x it's only 45x.
I asked them for replacement but they try to avoid and they are not responding. Total wast of money.

i placed an order and it has been more than 10 days but no update, no answer on chat, no answer on emails, no answer on calls. i think i made a big mistake placing order with them

Great platform best of product there

Moglix is the biggest cheat I have ever come across . I ordered BG03 test strips. They sent some Beurer strips while invoice was of BG03
I tried to complain on WhatsApp but it said this product can bot be exchanged or returned
I called call centre. It takes 30-40 min to connect. Then representative said u received on 25 and complaining on 27. You should have unpacking video. How can we have unpacking video. We come to know that they sent different products only after unpacking.
Thereafter I called many times but no resolution.
I suggest nobody should deal with them. They cheat customers

I am a seller on moglix last 1 year but there is no progress in my account i allot a account manager but he is not responsive, i msg hi call me he always seen but not ans. there is no chance to grow because there is no responsible person or good communication team, also moglix does not provide dirrect comminication seller support regarding anything. I am trying to connect them, and account manager but as always there is no one so choose wisely your seller platform. Moglix is not a good platform rest up to you

A 3rd class pathetic company, a company that never cares for its customers.