Mobility Direct Reviews 

193
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We needed a scooter for our trip to Dublin and Martin made the experience super easy. He was quick to respond to the questions I had and made suggestions on which scooter would be the best option for... See more

Rated 5 out of 5 stars

This company was amazing!!! Martin was very accommodating for us when we travelled to Dublin from Canada. He went above and beyond allowing us to have a fantastic experience. I would highly recommend... See more

Rated 5 out of 5 stars

We hired a hospital bed and hoist for my grandson , mobility direct we’re kind, obliging, and genuinely committed to making everything easier for us . From start to finish their service was fantas... See more

Rated 5 out of 5 stars

Scooter was delivered to hotel without any problems and picked up at a different hotel problem free. Life saving device while traveling in Ireland and Scotland. Lots of cobble stones in these countrie... See more

Company details

  1. Mobility Equipment Supplier
  2. Medical Supply Store
  3. Scooter Rental Service
  4. Wheelchair Rental Service

Written by the company

We rent and sell a range of medical & mobility products along with providing excellent customer service and after-sales support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(193)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Powerchair

Rented a Powerchair for my mother. Martin was very helpful and efficient. I will definitely recommend them to anyone looking to rent or buy mobility scooters and aids. John.

20 July 2021
Unprompted review
Rated 5 out of 5 stars

Stable and easy to use

I quickly discovered the limitations of crutches with a mobility-limiting leg injury. The mobility direct scooter gave me stable and easy mobility. I can’t imagine how I could have managed without it.
Tom Mc Gurk

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Very pleasant experience

Consistent, cooperative communication from Manager. Delivery driver demonstrated how to operate Mobility Scooter and the functions. Overall performance of the Apex Pride Light was highly satisfactory and comes with a warranty for assurance. I would definitely recommend renting or purchasing from Mobility Direct who offer high quality products that exceed expectations.

5 April 2021
Unprompted review
Rated 5 out of 5 stars

Great service

On time delivery. Delivery man was really friendly and helpful. Brought the chair up 4 flights of stairs without even the hint of hesitation. Really pleased!

30 March 2021
Rated 5 out of 5 stars

I would highly recommend mobility…

I would highly recommend mobility direct. Martin and his team go above and beyond for their clients. They delivered promptly and allowed as much extra time as required with the scooter. They were a pleasure to deal with. The knee scooter was an absolute lifesaver.

16 March 2021
Unprompted review
Rated 5 out of 5 stars

Mobility Scooters

For the past 12 weeks I have had to use both an indoor and outdoor mobility scooter as I had operation on my ankle. During this time I found them brilliant
I would not have been able to get from A to B without them. I found them easy to use. When I hired them initially I found saddle that rests your knee too high
I phoned company and the scooter was changed the following day. The staff could not have been more helpful

13 January 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look