M J Burrells Plumbing and Heating Ltd Reviews 74

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Matt was extremely professional with great advice from his initial quote right through to the completion of fitting my new Intergas replacement boiler. His knowledge and recommendations were excelle... See more

Rated 5 out of 5 stars

Have called on MJ burrells services several times, both for routine jobs and as an emergency. Service is always great, and they always do an amazing job at a very reasonable price. Would highly recomm... See more

Rated 4 out of 5 stars

Always polite and friendly , Job always done to a good standard . Doesn't always arrive on the time arrange but will let you know when on his way .

Rated 5 out of 5 stars

I’ve been using Matt for five or six years now after he sorted out an emergency for us out of hours. Since then we’ve trusted him for any routine and emergency plumbing. He’s always been quick to re... See more

Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Engineer
  4. Heating Contractor

Written by the company

Are you looking for a plumbing and Heating Specialist in Bedfordshire? We are a well-established local and family-run business which was established in 2006, providing professional and reliable services throughout Beds ,Herts and Bucks for domestic and commercial customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

74 reviews

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Rated 5 out of 5 stars

New boiler replacement

Matt was extremely professional with great advice from his initial quote right through to the completion of fitting my new Intergas replacement boiler.
His knowledge and recommendations were excellent and his quality of work was too and he certainly took Pride in the Job, which is much less common these days.
I am very pleased to have found him and most certainly do recommend him to anyone looking for any heating or plumbing works that need doing, and I shall definitely always use him whenever needed in the future.

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Great quality, friendly service

Have called on MJ burrells services several times, both for routine jobs and as an emergency. Service is always great, and they always do an amazing job at a very reasonable price. Would highly recommend.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Hot Water Cylinder Replacement

We chose Matt to upgrade our hot water system and install a new hot water cylinder.
We were impressed by Matt and Alfie’s professional and friendly attitude in carrying out the work. At the end of the day everything was left clean and tidy. Matt took time to provide information on the new system and answer any questions.
We are happy to recommend MJ Burrells.

22 August 2024
Unprompted review
Rated 5 out of 5 stars

M J Burrells Plumbing & Heating to the rescue!

Matt & his team have come to our rescue on two occasions now.

The latest had been after British Gas who we have a homecare agreement with (we’ll be reviewing that!) had been unable to fix the boiler without an expensive part being ordered.

And to compound it, hadn’t been able to come up with a work around to at least give us hot water in our new home!

We then decided to get a second opinion.

Within a short time of arrival, Matt had diagnosed the problem and fixed it enough to give us hot water whilst waiting for the less expensive spare part to arrive!

M J Burrells are highly knowledgeable, are responsive & offer a great service.

I have no hesitation in recommending them!

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Amazing and Excellent service

Amazing and Excellent service, we had a burst pipe and M J Burrels team arrive and fix the problem, very professional and experience plumbers, Overall highly would recommended.

11 April 2024
Rated 5 out of 5 stars

Leaking ceiling

Phoned at 7.30am when water was dripping through my ceiling Matt was very helpfull told me what to do. Someone arrived by 11.30am and fixed the problem. One very happy customer will deff be using them again.

18 December 2023
Unprompted review
Rated 5 out of 5 stars

Very responsive

Very responsive. Matt attended next day following late night text for support. Very courteous and friendly. Diagnosed the problem through texting and request for a video prior to visit and saved me call out charges. Identified problem and was all up and running in less than half an hour. Will definitely call again and have booked January service already ! Thank you much appreciated.

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent.

Matt communicated well throughout and moved his diary around to get to us asap and replace our broken aged boiler. He and team worked well and with minimal mess. Bill as quoted. Excellent all round.

8 December 2023
Rated 5 out of 5 stars

Good experience

I had a good experience with this company. Matt was professional and reliable, with the work being fairly priced. I felt confident with his work and would definitely use them again. Thank you!

29 November 2023
Rated 5 out of 5 stars

Matt responded quickly to our request…

Matt responded quickly to our request for help whilst others let us down. Although busy on another job he promised to visit us straight after, he texted when on route and then quickly diagnosed the problem. Very knowledgeable, reasonably priced and a really nice guy. Will definitely be our first choice of plumbers in future!

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Responsive, reliable, brilliant gas fitter/plumber

Matt is very responsive to calls and fits us in as soon as he can.
He has saved us from getting a new boiler (where others would have ripped the old one out by now) at least 3 times by taking the time to examine the issues, source and replace parts.Saved us loads of money as a result.
Really friendly, reliable guy.Wouldn’t choose anyone else.

3 November 2023
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Matt turned up on time, texted when he was on his way. Very professional.
Very diligent, he was determined not to leave before my heating was working. Sent the bill straight away. Brilliant service.

30 October 2023

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