Mitre Sports International Reviews 882

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 187 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting their durability and suitability for various uses. Many also appreciate the excellent prices and the efficient, fast delivery service, with items frequently arriving on time or even ahead of schedule. The ordering process is generally described as easy to use, and people are happy with the overall experience. However, some customers also noted issues with the quality of certain products, particularly indoor footballs, which they felt had declined in recent years and did not last as long as expected. There were also occasional complaints about personalized items, where the lettering peeled off shortly after use, and some orders arrived incomplete or with faulty items.

What people talk about most

Product

Customers consistently note positive experiences with product quality, with many praising the high quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Quality

Consumers generally express satisfaction with product quality, noting items are as expected and of high... See more

Order

People report ambiguous experiences with order, with many customers expressing satisfaction with the ease of... See more

Price

Customers had positive experiences with price, often highlighting great deals, excellent prices, and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foog... See more

Company replied

Rated 4 out of 5 stars

Good product great price and efficient delivery service. I thought the actual ordering was unusual. I bought 5 identical balls which were all listed individually during the ordering process and on t... See more

Company replied

Rated 5 out of 5 stars

This change to using futsal balls instead of the yellow furry bouncy indoor footballs which didn’t last was well overdue! After debates online with Mitre, I finally decided to place an order for 2x fu... See more

Company replied


Company details

  1. Sporting Goods Store
  2. Outdoor Sports Store
  3. Soccer Store

About Mitre Sports International

Written by the company

Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.

Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.

We’re a brand you can trust, in those moments that matter, a brand for real football people.

We are Mitre, and we are a different league.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

882 reviews

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4-star
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1-star

Asks customers to review

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4.4

All reviews

(882)

139 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy process

Very easy process

19 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Andrew,

Thank you for taking the time to leave us a review.

We are glad that you found the ordering process easy!

Please let us know if you need anything further.

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

User friendly great customer service…

User friendly great customer service from Lewis. Great quality product to support our projects for disadvantaged youth in Cape Town. Thanks Mitre

18 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Mike,

We're happy to hear that you found our product user-friendly and that it supports your projects.

We appreciate your positive feedback regarding the customer service.

Thank you for taking the time to leave us a review!

Kind Regards
The Mitre Team

Rated 5 out of 5 stars

Problem resolved

Part of the original order was missing but this was resolved promptly, once a representative took over the case.

18 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi ,

Thank you for taking the time to leave us a review!

We're happy to hear that the issue with your order was resolved quickly once a representative addressed it.

Please let us know if there is anything else we can help with!

Kind Regards
The Mitre Team

Rated 4 out of 5 stars

Mitre Ultimax Pro arrived in time to…

Mitre Ultimax Pro arrived in time to use at the FIFG Masters and English Open Footgolf event at Ashbury Manor Golf Resort in Devon on the 22-24 August 2025. This was the biggest international foogolf event hosted in 2025 with several TV companies filming and streaming the event.

Using a Mitre Ball

In 2021, age 60, I became the oldest player on tour to win an FIFG World Tour event.

15 August 2025
Mitre Sports International logo

Reply from Mitre Sports International

HI Paul

We appreciate you using the Mitre Ultimax Pro at the FIFG Masters.

It's great to hear the ball arrived in time for the event at Ashbury Manor Golf Resort.

We're happy you had the opportunity to use our ball at such a prestigious footgolf event.

Thanks for your feedback.
The Mitre Team

Rated 5 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Denis,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.
If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Good efficient service and well priced…

Good efficient service and well priced item.Great design on the football too.

30 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jenny,

Thank you for your review! We are thrilled to hear that you are satisfied with the quality and the value of the products. Our delivery service is one of a kind. Here at Mitre, we only provide the best.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you,
The Mitre Team!

Rated 5 out of 5 stars

Great quality

Great quality, fast efficient service and our grandson loved having his name on a proper football.

16 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Isaac,

Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

Rated 5 out of 5 stars

Astroturf experience

This is the second time I buy this ball, unfortunately the first ball that we had for a few months was lost.
The overall experience is great, the ball is responsive. The quality is also great, for astroturf I think it’s one of the best. We used to play with Nike pro flight and this ball is simply much better.

4 August 2025
Rated 5 out of 5 stars

good football

3 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Jack,

Thank you for your review!

We are thrilled to hear that the quality of our footballs have met your expectations. We pride ourselves on offering only the best.

If you require any further assistance, please do get in touch.

Kind Regards
The Mitre Team.

Rated 5 out of 5 stars

Footballs delivered on time and as…

Footballs delivered on time and as advertised.

25 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Robert,

Thank you for your review!

High quality products at affordable prices, with a fast delivery service? Here at Mitre, we excel at all three, and we are pleased that we have met your expectations.

If you require any further assistance, please do not hesitate to get in touch. We are always here to help!

Thank you for choosing Mitre.
The Mitre Team!

Rated 4 out of 5 stars

Generally good experience s and…

Generally good experience s and delivery was great. A little disappointed that the weight of footballs is not given, and the Ultimatch range no longer seems to have the IMS rating.

21 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi David,

Thank you for taking the time to leave a review! We’re delighted to hear that you’re pleased with the quality of the footballs and the prompt delivery. Customer satisfaction is our top priority, and your feedback reassures us that we are on the right track.

Please feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,

The Mitre Team!

Rated 1 out of 5 stars
Mitre Sports International logo

Reply from Mitre Sports International

Hi Malc,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.
The Mitre Team

Rated 5 out of 5 stars

Good light weight breathable gaurd …

Good light weight breathable gaurd with ankle support - the ankle supports are stitched through the soft part of the rear of the gaurd - foam the first pair party company after a season - could be improved by sticking or anchoring to plastic part of gaurd - a little more protective padding around upper part of ankle.gaurd too..not lower as it will clash with boot!

21 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Paul,

Thank you for your review! Your satisfaction is our number one priority. We value our customers and are happy to go above and beyond to ensure that the expectations of our customers are met.

If you require any further assistance, please do not hesitate to get in touch.

Thank you,
The Mitre Team!

Rated 2 out of 5 stars

I ordered a personalised ball with my…

I ordered a personalised ball with my son's name on it but the message was missing

7 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi J M,

Thank you for your review! We always encourage feedback from our customers to further enhance the customer experience.

It is disappointing to hear that you are not satisfied with your Mitre Order on this occasion, however one of our customer advisors will be in touch shortly to get this resolved as soon as possible.

If you require any further assistance, please feel free to get in touch. We are always here to help.

Thank You.
The Mitre Team

Rated 5 out of 5 stars

Super fast delivery and good quality…

Super fast delivery and good quality football. Easy to order online and plenty of choice and good prices too

18 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

HI Mr Voo,

Thank you for your review!

We're happy to hear that you had a great experience! It's wonderful you found our online ordering easy, with a good selection and prices, plus super fast delivery.

Please do not hesitate to get in touch if you require any further assistance.

Kind Regards,
The Mitre Team.

Rated 5 out of 5 stars

Perfect

Perfect product, quick delivery

18 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Lee,

Thank you for your review!

We're happy to hear that you had a satisfying customer experience, from the quality of our products through to our quick delivery service.

If you require any further assistance, please do get in touch.

Kind Regards,
The Mitre Team.

Rated 5 out of 5 stars

Been impressed by customer service

Been impressed by customer service. Well done!

18 July 2025
Mitre Sports International logo

Reply from Mitre Sports International

Hi Patrick,

Thank you for taking the time to leave such a lovely review!

Our customer service team provides the ultimate customer experience, so we are thrilled that your overall interaction with Mitre has been brilliant.

We value and appreciate all our customers and always aim to provide resolution to any issues that are brought to our attention.

Here at Mitre, the customer is valued.

Please always feel free to get in touch if you require any further assistance. We are always here to help.

Thank You,
The Mitre Team!

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