Mitre for me always have good (although slowly getting worse) footballs and they are probably the best. However they don’t show much loyalty, returning customers are not given any reward at all. I h... See more
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About Mitre Sports International
Written by the company
Mitre is proud of its strong heritage and credibility in football. From our humble beginnings in a leather tannery in Huddersfield, over 200 years ago, our industrial roots have bred a relentless focus on innovation, quality, and craftsmanship.
Always at the heart of the game’s evolution, Mitre was already stitching footballs when the world’s first competition was established in 1888. And now, we’re providing top-class footballs to all levels of the game. From grassroots to the Emirates FA Cup, a garden kickabout to a grueling Sunday league match in the rain. We’re committed to leveling the playing field for all to enjoy the beautiful game, all played with a quality Mitre ball.
We’re a brand you can trust, in those moments that matter, a brand for real football people.
We are Mitre, and we are a different league.
Contact info
8 Manchester Square, W1U 3PH, London, United Kingdom
- 0330 678 0508
- customerservice@mitre.com
- www.mitre.com
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Lovely ball for a great price
Lovely ball for a great price. Unfortunately the personalised name (which are just stickers) was hanging off on arrival and Charlie is now Harlie!

Reply from Mitre Sports International
Fast delivery
Ordered on Monday delivered on Wednesday
And the products were personalised
Happy with order
Happy with discounted price

Reply from Mitre Sports International
Great street football
I ordered the street foot ball which was great quality and I paid for the faster delivery and it had came through next day I'm very impressed

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Excellent quality training footballs and…
Excellent quality training footballs and arrived very quickly. Very satisfied

Reply from Mitre Sports International
My experience was not a good one until…
My experience was not a good one until Kiaz in customer service took ownership of my issue with a shipment. Kiaz sorted the problem with great communication and in good time.

Reply from Mitre Sports International
Delta Evo size 4…
I bought a Mitre Delta Evo size 4 football. The ball is well worth the price. And the delivery was very fast.

Reply from Mitre Sports International

Reply from Mitre Sports International
faulty product damaged
faulty product damaged, 3 weeks later still waiting on a refund

Reply from Mitre Sports International

Reply from Mitre Sports International
Very good delivery time between 3 to 5…
Very good delivery time between 3 to 5 days it came quick on Tuesday I would order on mitre again because it got good delivery time

Reply from Mitre Sports International
mesh breathable ball bag
I purchased a new mesh breathable ball bag which I was looking forward to using ( yes I know it’s a bit sad ) however after using it twice with only 10 balls in the bag and not 12 the carrying handle snapped. My old mitre bag had a double strap that carried 12 balls which has lasted me 6 years but this new one has one handle and as I said it just snapped but came away from the very bottom where it clearly wasn’t stitched properly. Such a shame and a shame I didn’t buy from mitre direct otherwise I guess they would of sent me a replacement

Reply from Mitre Sports International
Sent a pro ball with so many flaws
Sent a pro ball with so many flaws. Return process is ridiculous and incredibly inconvenient to the buyer, zero effort from Mitre to correct the issues.

Reply from Mitre Sports International
Excellent service
Fast and easy service. I ordered twice already and everything went great. Clear tracking and delivery.

Reply from Mitre Sports International
ordering was very easy and straight…
ordering was very easy and straight forward, emails keeping me updated with the order process, also arrived earlier than original due date.

Reply from Mitre Sports International
Very helpful when personalised football…
Very helpful when personalised football lettering came off & promptly offered a replacement or money back. Took a little while to sort out , but was kept up to date with what was happening.

Reply from Mitre Sports International
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